DSC 3G2060 Installation Manual

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Description

Internet/hspa alarm communicator

Manuals Content

3G2060 HSPA Cellular Alarm Communicator – International

TL2603G Internet and HSPA Dual-path Alarm Communicator – International

TL260 Internet Alarm Communicator – International

INSTALLATION MANUAL V3.0 Warning: This manual contains information on limitations regarding product use and function and information on the limitations as to liability of the manufacturer.

TABLE OF CONTENTS General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Communicator Frequency Bands by Market . . . . . . . . . . . . . . . . . . . . . . . . 2 Ratings Compatibility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Pre Installation Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Communicator Installation Configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Installing the Ethernet Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Inserting and Removing the SIM Card. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Installing the Ethernet Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Installing Cellular/Ethernet Communicator in Panel . . . . . . . . . . . . . . . . . . 5 Communicator Placement Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Initial Panel Programming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Communicator Status Leds . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Communicator Reset / Update . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 Programming Options Sections Ethernet/Cellular Programming Options . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 System Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 Programming Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 Communications Reporting Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 Ethernet Receiver 1 Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 Ethernet Receiver 2 Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 Ethernet Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 Cellular Receiver 1 Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 Cellular Receiver 2 Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 Cellular Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24 System Information (Read Only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 System Reset Defaults . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 Communicator Status, Initialization, Diagnostics and Troubleshooting . . . . . . 26 Programming Worksheets Sections Ethernet/Cellular Programming Worksheets . . . . . . . . . . . . . . . . . . . . . . . 30 System Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30 Ethernet Receiver 1 Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31 Ethernet Receiver 2 Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31 Ethernet Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31 Cellular Receiver 1 Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31 Cellular Receiver 2 Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32 Cellular Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32 Event Notification/Interactive Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32 Area Label Programming. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33 User Label Programming. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34 Zone Label Programming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34 External Event Label Programming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36 Internal Event Label Programming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38 SMS Interactive Functions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38 System Information (Read Only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38 System Reset Defaults . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39 Limited Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

WARNING: INSTALLER PLEASE READ CAREFULLY Note to Installers The Warnings on this page contain vital information. As the only individual in contact with system users, it is the installer’s responsibility to bring each item in this Warning to the attention of all users of this system. System Failures This system has been carefully designed to be as effective as possible. There are circumstances, however, involving fire, burglary, or other types of emergencies where it may not provide protection. Any alarm system of any type may be compromised deliberately or may fail to operate as expected for a variety of reasons. Some, but not all, of the reasons may be: Access by Intruders Intruders may enter through an unprotected access point, circumvent a sensing device, evade detection by moving through an area of insufficient coverage, disconnect a warning device, or interfere with or prevent the proper operation of the system. Component Failure Although every effort has been made to make this system as reliable as possible, the system may fail to function as intended due to the failure of a component. Compromise of Radio Frequency (Wireless) Devices Signals may not reach the receiver under all circumstances which could include metal objects placed on or near the radio path or deliberate jamming or other inadvertent radio signal interference. Criminal Knowledge This system contains security features which were known to be effective at the time of manufacture. It is possible for persons with criminal intent to develop techniques which reduce the effectiveness of these features. It is important that your security system be reviewed periodically to ensure that its features remain effective and that it is updated or replaced if it is found that it does not provide the protection expected. Failure of Replaceable Batteries This system’s wireless transmitters have been designed to provide several years of battery life under normal conditions. The expected battery life is a function of the device environment, usage, and type. Ambient conditions such as high humidity, high or low temperatures, or large temperature fluctuations may reduce the expected battery life. While each transmitting device has a low battery monitor which identifies when the batteries need to be replaced, this monitor may fail to operate as expected. Regular testing and maintenance will keep the system in good operating condition. Inadequate Installation A security system must be installed properly in order to provide adequate protection. Every installation should be evaluated by a security professional to ensure that all access points and areas are covered. Locks and latches on windows and doors must be secure and operate as intended. Windows, doors, walls, ceilings and other building materials must be of sufficient strength and construction to provide the level of protection expected. A reevaluation must be done during and after any construction activity. An evaluation by the fire and/or police department is highly recommended if this service is available. Inadequate Testing Most problems that would prevent an alarm system from operating as intended can be found by regular testing and maintenance. The complete system should be tested weekly and immediately after a breakin, an attempted break-in, a fire, a storm, an earthquake, an accident, or any kind of construction activity inside or outside the premises. The testing should include all sensing devices, keypads, consoles, alarm indicating devices, and any other operational devices that are part of the system. Insufficient Time There may be circumstances when the system will operate as intended, yet the occupants will not be protected from an emergency due to their inability to respond to the warnings in a timely manner. If the system is remotely monitored, the response may not occur in time to protect the occupants or their belongings.

Motion Detectors Motion detectors can only detect motion within the designated areas as shown in their respective installation instructions. They cannot discriminate between intruders and intended occupants. Motion detectors do not provide volumetric area protection. They have multiple beams of detection and motion can only be detected in unobstructed areas covered by these beams. They cannot detect motion which occurs behind walls, ceilings, floor, closed doors, glass partitions, glass doors or windows. Any type of tampering whether intentional or unintentional such as masking, painting, or spraying of any material on the lenses, mirrors, windows or any other part of the detection system will impair its proper operation. Passive infrared motion detectors operate by sensing changes in temperature. However their effectiveness can be reduced when the ambient temperature rises near or above body temperature or if there are intentional or unintentional sources of heat in or near the detection area. Some of these heat sources could be heaters, radiators, stoves, barbecues, fireplaces, sunlight, steam vents, lighting and so on. Power Failure Control units, intrusion detectors, smoke detectors and many other security devices require an adequate power supply for proper operation. If a device operates from batteries, it is possible for the batteries to fail. Even if the batteries have not failed, they must be charged, in good condition and installed correctly. If a device operates only by AC power, any interruption, however brief, will render that device inoperative while it does not have power. Power interruptions of any length are often accompanied by voltage fluctuations which may damage electronic equipment such as a security system. After a power interruption has occurred, immediately conduct a complete system test to ensure that the system operates as intended. Security and Insurance Regardless of its capabilities, an alarm system is not a substitute for property or life insurance. An alarm system also is not a substitute for property owners, renters, or other occupants to act prudently to prevent or minimize the harmful effects of an emergency situation. Smoke Detectors Smoke detectors that are a part of this system may not properly alert occupants of a fire for a number of reasons, some of which follow. The smoke detectors may have been improperly installed or positioned. Smoke may not be able to reach the smoke detectors, such as when the fire is in a chimney, walls or roofs, or on the other side of closed doors. Smoke detectors may not detect smoke from fires on another level of the residence or building. Every fire is different in the amount of smoke produced and the rate of burning. Smoke detectors cannot sense all types of fires equally well. Smoke detectors may not provide timely warning of fires caused by carelessness or safety hazards such as smoking in bed, violent explosions, escaping gas, improper storage of flammable materials, overloaded electrical circuits, children playing with matches, or arson. Even if the smoke detector operates as intended, there may be circumstances when there is insufficient warning to allow all occupants to escape in time to avoid injury or death. Telephone Lines If telephone lines are used to transmit alarms, they may be out of service or busy for certain periods of time. Also an intruder may cut the telephone line or defeat its operation by more sophisticated means which may be difficult to detect. Warning Devices Warning devices such as sirens, bells, horns, or strobes may not warn people or waken someone sleeping if there is an intervening wall or door. If warning devices are located on a different level of the residence or premise, then it is less likely that the occupants will be alerted or awakened. Audible warning devices may be interfered with by other noise sources such as stereos, radios, televisions, air conditioners, other appliances, or passing traffic. Audible warning devices, however loud, may not be heard by a hearing-impaired person.

General

3G Alarm Communicator Installation Manual

GENERAL IMPORTANT This installation manual shall be used in conjunction with the PowerSeries control panel. All the safety instructions specified within that manual shall be observed (or equivalent). The PowerSeries control panel is referenced as the “panel” throughout this document. The Cellular/Internet Communicator is a fixed, wall-mounted unit, located inside the panel, and shall be installed in the location specified in these instructions.The equipment enclosure must be fully assembled and closed, with all the necessary screws/tabs, and secured to a wall before operation. Internal wiring must be routed in a manner that prevents: • Excessive strain on wire and on terminal connections, • Interference between power limited and non power limited wiring, • Loosening of terminal connections, or • Damage of conductor insulation. WARNING: Never install this equipment during a lightning storm! Safety Information The Installer must instruct the System user on each of the following: • Do not attempt to service this product. Opening or removing covers may expose the user to dangerous voltages or other risks. • Any servicing shall be referred to service persons only. • Use authorized accessories only with this equipment. • Do not stay close to the equipment during device operation. • Do not touch the external antenna. Model Information 3G2060: Is a HSPA (3G) Cellular Alarm Communicator that sends alarm communication to Sur-Gard SG-System I, II, III (SG-DRL3IP), IV (SG-DRL4IP) and 5 (SG-DRL5IP) central station receivers via a HSPA(3G)/GPRS digital cellular network. TL2603G: Is a Dual-path HSPA(3G) Internet Alarm Communicator that sends alarm communication to SG-System I, II, III, IV and 5 central station receivers through Internet or a HSPA(3G)/ GPRS digital cellular network. TL260: Is an Ethernet only alarm Communicator that sends alarm communication to SG-System I, II, III, IV and 5 central station receivers through a wired Ethernet/Internet connection. The communicator can be used as either a backup or primary communicator. The communicator supports Internet Protocol (IP) transmission of panel and communicator events over Internet and/ or HSPA/GPRS. The cellular performance of the 3G2060 or TL2603G Communicator depends greatly on HSPA(3G)/GPRS network coverage in the local area. The unit should not be mounted in the final location without first performing the Communicator Placement Test below to determine the best location for radio reception (minimum of one green LED ON). NOTE: Prior to installation of the 3G2060 or TL2603G Communicator, confirm with your local service provider that the HSPA(3G)/GPRS network is available and active in the area where the communicator will be installed, and that radio signal strength (CSQ) is adequate. NOTE: For Mexico and South America (excluding Brazil) the following model names are available: TL2603G-LAT/3G2060-LAT. For the European market the following model name is available: TL2603G-EU/3G2060-EU. For Australia, New Zealand and Brazil the following model name is available: TL2603G-AU/3G2060-AU. The Generic name "3G2060/TL2603G" used throughout this manual is representative of all models unless otherwise indicated. Panel Mounting The following communicators are compatible with PC1616/PC1832/PC1864 panels: • 3G2060 (HSPA(3G)/GPRS only) • TL2603G (Internet + HSPA(3G)/GPRS dual-path) • TL260 (Internet Only) 1

General

3G Alarm Communicator Installation Manual

Features • 128-bit AES encryption via cellular and Internet (NIST Validation Certificate No. 2032). • Back up or primary cellular alarm communication. • Automatically switches to 2G (EDGE/GPRS) if HSPA(3G) service is not available. • Ethernet LAN/WAN 10/100 BaseT (TL2603G/TL260 only). • Full event reporting to central station. • Fully redundant Internet and cellular Dual-path Alarm Communication (TL2603G only). • Individual Ethernet and/or Cellular periodic test transmission. • Integrated call routing. • Remote firmware upgrade capability of the communicator and panel firmware via Ethernet and/ or cellular. • Panel remote uploading/downloading support via cellular and Internet. • PC-LINK connection. • Programmable Labels. • SIA and Contact ID (CID) formats supported. • Signal strength and Trouble display LEDs. • Supervision heartbeats sent via cellular and Internet. Communicator Frequency Bands by Market Table 1: 2G Frequency Bands - All Markets Transmit Direction

Cellular 900

DCS 1800

GSM-850

PCS 1900

Transmit Frequency

880 MHz to 915 MHz

1710 MHz to 1785 MHz

824MHz–849MHz

1850 MHz to 1909 MHz

Receive Frequency

925 MHz to 960 MHz

1805 MHz to 1880 MHz

869MHz–894MHz

1930MHz to 1989 MHz

Table 2: 3G Frequency Bands - Europe Transmit Direction

UMTS 900

UMTS 2100 (IMT)

Transmit Frequency

882.4 MHz to 912.6 MHz

1922.4 MHz to 1977.6 MHz

Receive Frequency

927.4 MHz to 957.6 MHz

2112.4 MHz to 2167.6 MHz

Table 3: 3G Frequency Bands - Australia, New Zealand and Brazil Transmit Direction

UMTS 850 (CLR)

UMTS 2100 (IMT)

Transmit Frequency

826.4 MHz to 846.6 MHz

1922.4 MHz to 1977.6 MHz

Receive Frequency

871.4 MHz to 891.6 MHz

2112.4 MHz to 2167.6 MHz

Table 4: 3G Frequency Bands - Mexico and South America (excluding Brazil) Transmit Direction

Cellular 850 North America

Transmit Frequency

824 MHz to 849MHz

1850 MHz to 1910 MHz

Receive Frequency

869 MHz to 894MHz

1930 MHz to 1990 MHz

2

PCS 1900 North America

Pre Installation Configuration

3G Alarm Communicator Installation Manual

Ratings Compatibility Table 5: Communicator Ratings 3G2060 Cellular only

Model

TL2603G Ethernet and Cellular

TL260 Ethernet only

Power Supply Ratings Nominal 12 VDC: The panel Bell output shall be derated: 700mA - (Communicator mA) = (derated Bell output).

• Input Voltage

Current Consumption • • • •

Standby Current Alarm (Transmitting) Current Operating Frequency Typical Antenna Gain

90mA @ 13.66V

120mA @ 13.66V 400mA @ 12V 850MHz, 1900MHz 2dBi

100mA @ 13.66V N/A N/A

Environmental Specifications Operating Temperature Humidity

32°F - 120°F (0°C - 49°C) 5% ~ 93% relative humidity, non-condensing

Mechanical Specifications Board Dimensions (mm) Weight (grams) with bracket

100 × 150 × 15 310

100 × 150 × 15 320

Table 6: Compatible Receivers, and Panels Receiver/ Communicator Panel 3G2060

TL2603G/TL260

Receiver

Panel

• • • • • • • •

100 × 150 × 15 290

Description

SG-System I Receiver, version 1.13+ SG-System II Receiver, version 2.10+ SG-DRL3-IP, version 2.30+ (for SG-System III Receiver) SG-DRL4-IP version 1.20+ (for SG-System IV Receiver) SG-DRL5-IP version 1.00+ (for SG-System 5 Receiver) Power Series PC1616, version 4.5+ Power Series PC1832, version 4.5+ Power Series PC1864, version 4.5+

NOTE: Enter [*][8][Installer Code][900] at keypad to view the Panel Version number.

PRE INSTALLATION CONFIGURATION Remote Programming via DLS 5: Before programming, you will require your network’s Public IP Address and Public listening port for incoming DLS 5connections. You must send an SMS message to the unit, therefore, you must know the phone number assigned to the SIM. 1. Run the DLS 5 software on your computer. If required, download the DLS 5 software from DSC: http://www.dsc.com/index.php?n=library#self. 2. Create an account for the Panel/Communicator, select the Communicator type (e.g., SMS 3G2060) and enter all relevant information under SMS section, including the Communicator’s cellular telephone number. 3. All available Communicator and panel options can be configured in the DLS 5 account. Refer to Panel Installation Guide and Communicator Manual for detailed programming information. Also, refer to your DLS 5 manual and Help file. 4. When you have finished programming the account, click Global Download and choose SMS as Connection Type. Click OK. 5. DLS 5 will generate the required text for the SMS message. This message has the Public IP and Port Number of the DLS Server to allow the Communicator to link up with your computer. Type the SMS message in to your cell phone and send to the Communicator’s cellular phone number. Then Click OK. 6. The SMS message will trigger the unit to establish a connection to your DLS 5 software. New programming of the Communicator will be downloaded to the unit remotely via cellular or 3

Communicator Installation Configuration

3G Alarm Communicator Installation Manual

Ethernet/Internet. The actual path for the downloading will be determined by the Communicator’s communication settings in Section [851][005], Toggle Option [4]. NOTE: You can disable DLS over cellular. Refer to Programming Worksheets Section [006] Toggle Option [7]. If you disable DLS over cellular, remote programming will not work on the 3G2060 Communicator, regardless of the path set in Programming Options Section [005] Toggle Option [4]. Encryption The Communicator uses 128 Bit AES Encryption. Encryption can only be enabled from the monitoring station receiver. Each receiver (Ethernet 1 and 2, cellular 1 and 2) can independently have encryption enabled or disabled. When encryption is enabled, the central station will configure the device to encrypt communications the next time the Communicator module performs a communication to that receiver. NOTE: Packets will start being encrypted only after the next event is sent to that receiver, or if the unit is restarted. Before leaving the installation site, the Communicator TL2603G/TL260 Ethernet line shall be connected via an APPROVED (acceptable to the local authorities) Network Interface Device (NID). All wiring shall be performed according to the local electrical codes.

COMMUNICATOR INSTALLATION CONFIGURATION This Cellular/Ethernet Communicator shall be installed by service persons only (service person is defined as a person having the appropriate technical training and experience necessary to be aware of hazards to which that person may be exposed to in performing a task and can also take measures to minimize the risks to that person or other persons). The Communicator shall be installed and used within an environment that provides the pollution degree max 2, overvoltages category II, in non-hazardous, indoor locations only. This manual shall be used with the Installation Manual of the panel which is connected to the Cellular/Ethernet Communicator. All instructions specified within the panel manual must be observed. All the local rules imposed by local electrical codes shall be observed and respected during installation. Installing the Ethernet Cable TL2603G/TL260 only A Category 5 (CAT 5) Ethernet cable must be run from a source with Internet connectivity to the Communicator module, inside the Panel. The Communicator end of the cable must be terminated with an RJ45 plug, which will connect to the Communicator’s RJ45 jack after the Communicator is installed. All requirements for installation of CAT5 Ethernet cable must be observed for correct operation of the Communicator, including, but not limited to, the following: • Do NOT strip off cable sheathing more than required for proper termination. • Do NOT kink/knot cable. • Do NOT crush cable with cable ties. • Do NOT untwist CAT5 pairs more than ½ in. (1.2cm). • Do NOT splice cable. • Do NOT bend cable at right angles or make any other sharp bends. NOTE: CAT5 specification requires that any cable bend must have a minimum 2 in. (5 cm) bend radius. Maximum length of CAT 5 cable is 328 ft. (100 m). Inserting and Removing the SIM Card 1. Remove the front cover of the panel to access SIM holder. 2. Remove power from the panel and disconnect the battery and telephone line. 3. On the SIM card holder push gently to slide the cover downwards to OPEN. This will unlatch the SIM card holder on the top edge of the communicator PCB. (See Figure 3). 4. Tilt the top of the SIM card holder downwards to access the SIM card. 5. The SIM can be damaged by bending or scratching contacts. Use caution when handling SIM cards. 4

Installing Cellular/Ethernet Communicator in

3G Alarm Communicator Installation Manual

6. Insert or remove the SIM card, noting the orientation of the notches on the SIM card and the SIM card holder. 7. When inserting a SIM card, insert the card in the proper orientation and gently push the SIM card holder down and slide the holder as indicated by the arrow on SIM holder, to LOCK. 8. Reconnect the backup battery and telephone line, apply AC power to panel, and replace the panel cover. Hardware Reset The Communicator can be hardware reset by installing a jumper between Pins 4 and 5 on the AUDIO/DEFAULT connector and restarting the Communicator. Installing jumper during normal operation has no effect.

INSTALLING CELLULAR/ETHERNET COMMUNICATOR IN PANEL Installing Communicator with PC1616/1832/1864 Panel NOTE: Before installing Communicator or inserting/removing SIM, ensure that system power is OFF and telephone line is disconnected. 1. To assemble supplied mounting bracket, perform the following: (See Figure 1). a. Remove the 4 white plastic Figure 1: Communicator Mounting Bracket standoffs from the bag proExternal Antenna Screw Thread vided with the CommunicaBrass Washer Brass nut tor kit. b. Insert the 4 standoffs through Nylon washer (flat) Antenna Nylon Washer Mounting Tab the back of the mounting with bushing bracket, into the holes at each (thicker flat washer) corner. (The antenna mounting tab should be facing away Mounting Holes Mounting Antenna Holes from you). Stand Off Cable c. Place the bracket on a flat, Mounting Plate solid surface. Hold the Communicator component side up and orient the 4 holes on the Communicator with the 4 standoffs protruding from the bracket. Push the Communicator firmly and evenly onto the standoffs until it is securely attached to the mounting bracket. d. Remove the panel front cover. e. Remove and discard the circular knockout located in the top-right section of the panel. (This hole will be used for connection of the supplied radio antenna). f. Connect the supplied 5” (12.7 cm) antenna cable to the radio, by passing the connector through the hole on back of the mounting bracket to the communicator board. Push the antenna connector firmly into the socket on the cellular radio. (See Figure 3). 2. Install the Communicator into the panel: a. Attach one end of the PC-LINK cable to the panel PC-LINK header on the panel (red wire goes on Pin 1 of the panel PC-LINK header). b. Insert the assembled Communicator into the panel. NOTE: Ensure that the threaded antenna connection point is visible through the knockout hole at the top right of the panel. c. Place the nylon washer with bushing (thick flat washer) onto the threaded section of the antenna cable. Insert the threaded section through the antenna mounting knockout hole at top right of panel. DG0009744

Communicator Board

Mounting Plate

5

Installing Cellular/Ethernet Communicator in

3G Alarm Communicator Installation Manual

d. Place the second nylon washer (flat), followed by the brass washer and the brass nut, onto the threaded section of the cable, outside the panel. Tighten the assembly by hand only. (Finger tight only- Do not overtighten the antenna assembly). e. Locate the screw hole on the right side wall of the Figure 2:PC1616/1832/1864 Control Panel panel. See Figure 2 (screw). Line up the assemQuad band bled Communicator with the right side wall of the PC-Link Whip Antenna panel and, using the screw provided, secure the Cable Connector Use light pressure mounting bracket to the panel. to attach antenna Finger Tight only. f. Attach the other end of the PC-LINK cable to the Communicator (black wire goes on Pin 1 of the Communicator). g. Using light pressure (finger tight only), attach the supplied white quad band whip antenna to the threaded antenna connection point at top of the panel. UA58 5

GSM Radio

WARNING! - 3G2060/TL2603G/TL260 modules are power limited. Do not route any wiring over the circuit board. Maintain at least 1in. (25.4mm) separation between circuit board and wiring. A minimum of ¼ in. (7mm) separation must be maintained at all points between non-power limited wiring and power limited wiring.

DG009545

RJ-45

(screw) PC1616/1832/1864

3. To electrically connect the Communicator to the panel, perform the following steps (See Figure 3). a. Disconnect both AC power and battery connections from the panel, and disconnect telephone line. Module Power Connection b. Attach a wire from the Communicator’s left PWR terminal to the panel’s BELL+ terminal. c. Attach a wire from the Communicator’s GND terminal (beside PWR) to the panel’s AUX terminal. d. Attach a wire from the Communicator’s SHLD terminal to the panel’s EGND terminal. (Protective earth ground). (Optional) External Bell/Siren Connection e. Attach a wire from the Communicator’s right PWR terminal to the positive (+) terminal on the Bell/Siren. f. Attach the panel’s BELL - terminal to the negative (-) terminal on the Bell/Siren. NOTE: If an external Bell/Siren is not used, install the 1K ½W 5% resistor (Brown, Black, Red, Gold) (supplied with the panel) between the panel’s Bell + and Bell - terminals, then only wire the BELL + to the PWR terminal on the Communicator. g. Confirm that the SIM card is inserted in the holder and locked.

6

Installing Cellular/Ethernet Communicator in

3G Alarm Communicator Installation Manual

Figure 3:Communicator Wiring Diagram To external antenna 1

L SIM o c k

AUDIO/DEFAULT

DSC

Jumper pins 4 and 5 to reset.

PC-LINK

Network Link YELLOW

COM

SHLD

PWR PWR COM YEL GRN

DSC Panel min. power requirements: - 16 VAC 40 VA transformer; - 12 VDC 7Ah battery

RXGND

TL2603G(R) TL260(R) 3G2060(R)

UA601

TX+ TXRX+

Input Ratings from Bell +: +11.1V ~ +12.6 VDC 100mA standby; 400mA alarm

3G Radio

RJ-45

PC1616/1832/1864 From NID

Black

UA503

TL2603G(R) Use only CAT5 Supervised

(not used) Black 1

AC AC AUX+

Do NOT connect Red or Black Keybus wires!

XX

Maximum cable length 100 m (328 ft)

EGND

AUX BELL + BELL RED BLK YEL GRN

PC-LINK

PGM1 PGM3 Z1 COM Z2 Z3 COM Z4 Z5 COM PGM2 PGM4

Z6 Z7 COM Z8

RING TIP T-1 R-1

+ -

Yellow

External Bell/Siren

Green

Keybus Connection 4. Install the Keybus cable between Communicator and Panel as follows: WARNING: DO NOT CONNECT KEYBUS RED OR BLK WIRES TO THE PANEL OR THE

COMMUNICATOR TERMINAL BLOCKS.

a. Attach a wire from the Communicator YEL terminal to the panel YEL terminal. b. Attach a wire from the Communicator GRN terminal to the panel GRN terminal. Install Network Cable (TL2603G/TL260 only) 5. Route the CAT 5 Ethernet cable through back of the panel and plug it into the Communicator’s RJ45 jack. NOTE: Before leaving the premises the Ethernet communication lines must first be connected to an approved (acceptable to local authorities) type NID. All wiring shall be performed according to the local electrical codes. 6. Perform the following steps for initial power on of the panel with Communicator installed: a. Reconnect the AC power, telephone line, and battery + connector to the panel. (The Communicator and Panel will power up together). b. Observe that the Communicator’s red and yellow LEDs are flashing together while it initializes. The red and yellow LEDs will continue to flash until the Communicator has successfully communicated to all programmed receivers. NOTE: Initialization may take several minutes to complete. red and yellow LEDs will flash together during initialization. Do not continue to next step until the red and yellow LEDs have stopped flashing. (If only the yellow LED is flashing, there is a Communicator trouble and the Green LEDs are not valid for Communicator Placement Test). Correct trouble indicated by flashes on yellow LED before continuing. (See Table 9 for troubleshooting assistance). 7. Perform the Communicator Placement Test below. 8. Mount the Panel in final location indicated by placement test.

7

Communicator Placement Test

3G Alarm Communicator Installation Manual

COMMUNICATOR PLACEMENT TEST 3G2060 and TL2603G only To confirm that the cellular antenna location is suitable for radio operation, perform the placement test as follows: NOTE: You may need to relocate the Panel or install an optional extension antenna during this procedure, if radio signal strength is too low. 1. Confirm that the yellow LED on the Communicator is not flashing. A flashing yellow LED indicates trouble on the Communicator. See Table 7 to troubleshoot and correct the cause of this trouble before continuing to the next step. 2. Observe the strength of the radio signal on the yellow LED and the 2 green LEDs on the Communicator meet or exceed the minimum signal level requirement. Minimum Signal Level: The yellow LED is OFF and the Green LED 1 (furthest from the yellow LED) is ON. (i.e., not flashing) for the panel location to be acceptable. See table for “Radio Signal Strength” on page 12 for interpretation of receiver signal strength on LEDs. NOTE: If the required signal strength is too low with the panel in its current location, the panel must be relocated or an external antenna is required. a. If required, the following cellular extension antenna kits are available to the installer: • GS-15ANTQ - 4.57m (15’) Internal Antenna Extension Kit (Suitable for interior mounting only). • GS-25ANTQ - 7.62m (25’) External Antenna Extension Kit (Suitable for exterior mounting only). • GS-50ANTQ - 15.24m (50’)External Antenna Extension Kit (Suitable for exterior mounting only). Specific instructions for the installation of the extension antenna are included with the kit. Observe all the electrical safety instructions regarding the installation of the antenna. All the wiring of the equipment shall be fully compliant with the local rules and regulations. 3. If required, install the antenna extension and perform the following steps to determine the best location for placement of the antenna : a. Disconnect the white whip antenna from the panel. b. Attach one end of the antenna extension cable to the threaded antenna connector on the panel and the other end to the external antenna. 4. Move the extension antenna to various locations while observing the two Green LEDs on the panel. a. Continue to reposition the extension antenna until you receive an acceptable (minimum one green LED ON solid) signal strength. NOTE: Minimum strength is: green LED 1 flashing and yellow LED OFF. If green LED 1 is flashing, relocation should be considered. b. Mount the supplied antenna extension bracket at the location that provides the best signal strength. 5. Alternately, you can reposition the Panel to improve signal strength. Dismount the panel and move it to another location to achieve the required signal strength. If the Panel is relocated to improve signal strength, mount it in the new location. 6. When final Panel/antenna location is determined, continue at the Initial Panel Programmingsection.

INITIAL PANEL PROGRAMMING Keypad Data Display Programming locations are accessible via the keypad or DLS 5. • Section-Toggle Options: The number is displayed when Toggle is ON, the number is not displayed when Toggle is OFF. (e.g., Toggle Options displays: [--3--6--]. Options 3 and 6 are ON, all others are OFF). Pressing keys 1 through 8 will alternately turn the Toggle ON and OFF. • HEX/Decimal Data: Values that are provided with two defaults, separated by a “/” character, use the format: hexadecimal followed by decimal equivalent (e.g., Default [0BF5/3061]). 8

Initial Panel Programming

3G Alarm Communicator Installation Manual

Hexadecimal numbers are shown, with all leading zeroes, to the full field length defined for the number. Entering HEX values at keypad To enter HEX values at the keypad, you must press the * key before entering the HEX value. (e.g., to enter “C” at the keypad, press [*][3]. Entering ASCII Characters at keypad 1. Press [*] and use scroll buttons [<] [>] to display “ASCII Entry” on the LCD screen. 2. Press [*] to select ASCII entry mode. 3. Use the [<] [>] scroll keys to display the character you want and press [*] to save and exit ASCII. 4. Repeat the steps above to enter another ASCII character. PC1616/1832/1864 Initial Programming Perform the following steps to ensure that the Communicator and the Panel work together as intended. These Sections must be programmed at the panel keypad. Enter [*][8][Installer Code][Section Number]. Record any values that are modified from their default, in the appropriate Worksheets for the Panel or Communicator. 1. In Panel Section [167] program 060 (seconds). 2. In Panel Section [382] set Option [5] ON NOTE: If this option is OFF, the yellow status LED on the Communicator will indicate ‘Panel Supervision Trouble’ (2 flashes) and the unit can not be programmed via the PC-LINK cable. NOTE: Account Number in Communicator Section [851][021] automatically syncs with Panel Section [310] for Panel Versions 4.50 or newer 3. A valid Account Number must be entered in Communicator Section [851][021]. See Programming Section. NOTE: DSC recommends using the same Account Number for Panel and Communicator. 4. In Panel Sections [301], [302], and [303], program the central station telephone number that will be used for the cellular/Ethernet Communicator. Valid entries are: a. A valid telephone number; signals will be routed to the central station using the PSTN. b. DCAA (Receiver 0); signals will be routed to cellular/Ethernet Receivers 1 - 4 depending on programming Toggle Options in Communicator Section [851][006]. c. Panel Section [301] sets the Primary communication path, and may be configured as either PSTN or Communicator routing. Panel Section [302] is redundant, and Panel Section [303] is the backup telephone number for Panel Section [301]. Refer to the Panel manual for additional information. NOTE: The leading digit ‘D’ (dial tone detection) in the telephone number is pre-programmed. 5. In Panel Section [350], program the communication format as: CID (03) or SIA FSK (04). 6. In Panel Sections [351] - [376], program the Communicator call direction options. Refer to the Panel Installation Manual for details on setting these options. 7. In Panel Section [401] set Toggle Option [2] ‘User Enable DLS’ to ON in order to perform panel DLS session through cellular or Ethernet. NOTE: Before leaving the premises, the installer should verify all programmed communications paths. See Programming Options Section [851][901] to send immediate test transmissions. NOTE: Sending Test Transmissions to Receivers that are Not Programmed will generate FTC Trouble. Communicator Troubles displayed on a PC1616/1832/1864 The General System trouble is the only trouble that will appear on the keypad Liquid Crystal Display (LCD) when encountered by a Communicator installed in a PC1616/1832/1864. For more information about the trouble on the Communicator module refer to the panel event buffer. Log entry will show Fault or Restore for each of the following events: 9

Communicator Status Leds

3G Alarm Communicator Installation Manual

• T-LINK Network Fault/Restore: This log will occur for the following trouble conditions: SIM Lock Trouble, cellular Trouble, Ethernet Trouble, or Connect24 Configuration Trouble. • T-LINK Receiver Trouble/Restore: This log will occur for the following trouble conditions: Receiver Not Available Trouble, Receiver Supervision Trouble, or Failure to Communicate (FTC) Trouble. • T-LINK Comm. Fault/Restore: This log will occur when the panel loses communications with the Communicator and will clear when communications is restored.

COMMUNICATOR STATUS LEDS The Communicator has 4 on-board LED indicators. These include 1 yellow trouble LED, 1 red Network Connection Status LED, and 2 green Signal Strength LEDs. The LED meaning is described in this Section. Yellow Trouble LED This yellow LED will flash to indicate a trouble on the unit. The number of flashes indicates the type of trouble. See the table below for the coded flashes and the conditions which will activate the Trouble Status LED. Table 7: Yellow Trouble Status LED # of Trouble Flashes

# of Flashes

Trouble

2

Panel Supervision Trouble

8

Receiver Supervision Trouble

4

SIM Lock Trouble

9

FTC Trouble

5

Cellular Trouble

11

Remote Programming

6

Ethernet Trouble

12

Module Configuration Trouble

7

Receiver Not Available Trouble

NOTE: Only the highest priority trouble (2 Flashes is the highest priority trouble) is indicated. When this trouble is restored, the next highest trouble will indicate, if present. This will continue until all troubles have been cleared. (yellow LED is not flashing). The following paragraphs describe the conditions associated with the trouble indicated: Panel Supervision Trouble (2 Flashes) This trouble will be indicated when communication between the Communicator module and the Panel fails. If the module can not communicate with the Panel (e.g., loss of power to the panel) the Communicator will send the ‘Panel Absent Trouble Event’ message to the central station receiver. When communication returns, a ‘Panel Absent Restore Event’ is sent by the Communicator to the central station receiver. The reporting codes are ET001 for Trouble and ER001 for Restore. The panel absent event always uses the primary receiver account code when communicating to the central station. NOTE: The Panel Supervision Trouble/Restore are internally generated events by the Communicator. Trouble is generated if the Communicator misses 6 Polls. Trouble is restored on receipt of first Poll from the Panel.

10

Communicator Status Leds

3G Alarm Communicator Installation Manual

SIM Lock Trouble (4 Flashes) (3G2060(R)/Tl2603G(R) only) This trouble will signify that the SIM lock feature has been enabled and the unit has not been programmed with the correct PIN for the SIM card. Cellular Trouble (5 Flashes) (3G2060(R)/Tl2603G(R) only) This trouble is indicated for any of the following 4 conditions: 1. Radio Failure: Trouble is indicated after 8 failed attempts to communicate with the cellular radio. 2. SIM Failure: Trouble is indicated after 10 failed attempts to communicate with the SIM. 3. Cellular Network Trouble: Trouble is indicated for loss of the registration to the network provider. 4. Insufficient Signal Strength: Trouble is indicated if calculated average signal strength is too low. (Both green LEDs are OFF). Trouble will clear when the calculated average signal strength is above minimum (i.e., > CSQ 5). NOTE: If Option [851][006] Bit 8 is Off, CSQ ≥ 4 will not trigger Cellular Trouble Ethernet Trouble (6 Flashes) This trouble is indicated when Ethernet link between the transmitter and the local switch or router is absent. This trouble will also be indicated if the unit fails to get Dynamic Host Control Protocol (DHCP) settings from the DHCP server. (Not active if Ethernet Receivers are not programmed). Receiver Not Available (7 Flashes) This trouble is indicated if the unit is not able to successfully initialize with any of the programmed receivers. Un-programmed receivers are excluded. This trouble is also indicated if the cellular receiver APNs have not been programmed in Sections [205] and [215]. Receiver Supervision Trouble (8 Flashes) This trouble is indicated when receiver supervision is enabled and communication between the Communicator module and the receiver fails. Trouble is indicated if Ethernet 1 and/or Cellular 1 is supervised and does not receive a heartbeat from the receiver or if cellular is supervised and the unit does not receive an acknowledgment to 4 heartbeats sent to the receiver. FTC Trouble (9 Flashes) This trouble is indicated when the unit fails to communicate module events to the central station. Trouble is displayed after the unit has exhausted all communications attempts to all programmed receivers for events generated by the Communicator. Remote Programming (11 Flashes) This trouble indicates that a remote firmware update is in progress over the cellular/Ethernet network. The Trouble will clear automatically when the update is completed successfully. Module Configuration Trouble (12 Flashes) This trouble is indicated when the System Account Code or the Receiver Account have not been programmed. Disabled receivers are excluded. Red Network Connection Status LED TL2603G/TL260 BLINKING: Indicates communications in progress. • Once quickly for outgoing Ethernet transmission. • Twice quickly to indicate incoming Ethernet ACK/NACK. OFF: This is the normal state of the Red Network Connection Status LED. There are no network connection issues present. ON: There is a problem with the Ethernet or the cellular network connection. LED will be ON if any of the following occur: • Ethernet cable is not connected, • DHCP configuration times out, • Unit fails to get an IP address from the cellular network, or • Cellular connection has been reset. (Green LED 1)

(Green LED 2) and

(Yellow LED) Signal Strength 11

Communicator Reset / Update

3G Alarm Communicator Installation Manual

NOTE: If the yellow LED is flashing, Signal Strength in table below is not valid. See Table 7 for troubleshooting flashing yellow LED. Table 8: Radio Signal Strength Signal CSQ Yellow Green Strength Level LED Led 2

Green LED 1

Signal Level dBm -108.8

No Signal

0

ON

OFF

OFF

1 Bar

1-4

ON See Note

OFF

Flashing

Action Required Check all antenna connections. Confirm cellular service is active in area. Relocate Panel or install external antenna.

-108 ~ -103 Relocate Panel or install external antenna if Yellow Trouble LED has: -102 ~ -99 5 flashes.

2 Bars

5-6

OFF

OFF

Flashing

3 Bars

7 - 10

OFF

OFF

ON

-98 ~ -91

4 Bars

11-13

OFF

Flashing

ON

-90 ~ -85

5 Bars

14 +

OFF

ON

ON

-84 and higher

Location is OK. Cellular signal strength is greater than CSQ 7.

NOTE: The communicator will indicate cellular Trouble (yellow LED = 5 flashes) if the calculated average CSQ Level is 4 or less. The communicator signal strength can be viewed remotely with Connect24. Network Activity LEDs (Red and Green) TL2603G/TL260 only • Ethernet Activity: Red LED will blink quickly once for Transmit, or twice for Receive. • Cellular Activity: Green LED 2 will blink quickly once for Transmit, or twice for Receive

COMMUNICATOR RESET / UPDATE Factory Defaults Reset You can reset the programming options for the Communicator to the factory settings by installing the hardware jumper. Perform the following steps to reset the Communicator: NOTE: A jumper is required on AUDIO/DEFAULT pins 4 and 5 to reset the hardware values. 1. Remove panel front cover. 2. Locate the AUDIO/DEFAULT 5 pin connector on the communicator board (see Figure 3). 3. Apply a jumper to short the hardware default pins 4 and 5. 4. Remove AC and DC power from the panel and then reapply power to the Panel. Wait until the two green LEDs on the communicator begin flashing rapidly. 5. Remove the jumper from the hardware default pins 4 and 5 (Green LEDs will stop flashing). 6. Replace the panel cover. NOTE: The communicator has now been reset to the factory default values. Firmware Update The firmware of the device can be updated over cellular or Ethernet (Remote or Local updating): • When the firmware update begins, all 4 LEDs are ON. • During the firmware update process, the LEDs will be cycled individually in a chaser pattern. • During the firmware update process, Chaser pattern will briefly pause, and resume again. This indicates Firmware Verification check has passed, and Application Update will begin. • After a successful update, the unit will automatically restart. • Should the update fail, all 4 LEDs will flash ON, then OFF together at 1 second intervals. NOTE: If the firmware update fails, restart the Communicator by cycling Power. For persistent update failures, contact your dealer.

12

Communicator Troubleshooting

3G Alarm Communicator Installation Manual

COMMUNICATOR TROUBLESHOOTING NOTE: For additional details: • Refer to Section [983] for troubleshooting the firmware updates • Refer to Section [984] to verify the trouble status • Refer to Section [985] for troubleshooting Connect24 programming Table 9: Trouble LED indications Trouble Possible indication Causes No Indication Yellow LED – ON Solid Trouble LED – 2 Flashes Yellow LED 4 Flashes

Yellow LED – 5 Flashes

No Power

• • • •

Insufficient Signal Strength • Panel Supervision Trouble Lockout Trouble

• • •

• • • Cellular Trouble • • • • •

Yellow LED – 6 Flashes

Ethernet Trouble

• • • • •

Yellow LED – 7 Flashes

Receiver Not Available

• • •

Yellow LED – 8 Flashes

Receiver Supervision Trouble

Yellow LED 9 Flashes

FTC Trouble

Yellow LED – 11 Flashes

Remote Programming Module Configuration Trouble Boot Loader Failed

Yellow LED – 12 Flashes All LEDs flashing together Red and Yellow LEDs flashing together Only Green LEDs flashing

Initialization Sequence

• • • • • •

Trouble Possible Solution

Check the power connections between the Panel and the Communicator. Confirm PC-LINK cable is properly installed between communicator and panel. Confirm that cellular network service is active in your area. Ensure the antenna is securely connected to the radio. Check antenna stub cable is securely connected to the radio. If an external antenna is used ensure the antenna is securely screwed on to the antenna cable connector. Check external antenna for damage or open/short. Check Section [382]Toggle Option[5] is ON.(cellular/Ethernet Module Enabled) Ensure the PC-LINK cable between the Panel and Communicator is connected properly (not reversed) and is securely in place. The SIM card has incorrect PIN programmed or has a PIN that the module does not recognize. Replace the SIM card. Confirm that cellular service is available and active in your area. Check all antenna connections. Ensure average radio signal strength is CSQ 5 or higher. (See Table 8 ). Ensure the SIM card is properly inserted into the SIM card holder. Ensure the SIM card has been activated. (Could take up to 24 hrs after install). If this trouble persists, you must relocate the Panel (and Communicator) or install an external antenna extension kit. Check with your ISP to confirm Internet service is active in your area. Ensure your Ethernet cable is securely inserted into the RJ45 jack of the Communicator and the Hub/Router/ Switch. Check the link light on the Hub/Router/ Switch is ON . If link light is OFF, try restarting the Hub/Router/ Switch. If DHCP is used, ensure that the unit has an assigned IP address from the server. In Section [851] [992] verify a valid IP address is programmed. If not, contact the Network administrator. If problem persists, replace the Ethernet cable and RJ45 connector. Ensure that the Ethernet path has internet connectivity. If you are using a static IP address make sure the gateway and subnet mask are entered correctly. If the network has a firewall, ensure the network has the programmed outgoing ports open (Default UDP Port 3060 and Port 3065). Ensure that all the receivers are programmed for DHCP or have the proper IP address and port number. Ensure the cellular receiver APNs have been programmed with the Access Point Name provided by your cellular provider. This trouble is indicated when supervision is enabled and the unit is not able to successfully communicate with the receiver. If this trouble persists, contact your central station. The unit has exhausted all communications attempts to all programmed receiver for events generated by the Communicator. Restart the system, if trouble persists, contact your dealer. The LEDs will flash when a remote firmware upgrade is in progress over Ethernet or cellular. The LEDs will extinguish when update is complete. This indication appears when Section [021] System Account Code or Section [101]; [111]; [201]; and [211] Receiver Account Code have not been programmed. Ensure that a valid account code has been entered in these Sections.

• Disconnect power, then reconnect power to the Communicator module. • The unit is still initializing please wait while the unit gets its programming and establishes a connection to all programmed receivers. Note: This process may take several minutes to complete.

Hardware Default Jumper • The hardware default jumper is installed and must be removed. See Figure 3.

13

Ethernet/Cellular Programming Options

3G Alarm Communicator Installation Manual

ETHERNET/CELLULAR PROGRAMMING OPTIONS The Programming Sections described in this document can be viewed at the keypad LCD. To start programming enter: [*][8][installer code] [851][# # # ], Where # # # is the 3 digit section number referenced in this section. The Programming Worksheets at the end of this document can be used to record the new values when programming changes have been made from the default values. Programming Sections are accessed through the keypad or DLS 5. NOTE: The Keypad is unable to view any sections that uses ASCII Characters. System Options [001] Ethernet IP Address Default (000.000.000.000)

Enter the IP address of the Communicator. Ensure that the IP address is unique to your Communicator on the local network. Format is 4 fields, each field is a 3 digit decimal number. Valid range: 000-255. If an IP address is programmed in this Section, the unit will operate with Static IP (DHCP disabled). Sections [002] and [003] must also be programmed when using Static IP addresses. NOTE: Default for this Section is Dynamic Host Configuration Protocol (DHCP) enabled. When enabled, the DHCP Server will set values for: IP Address [001], Subnet Mask [002], and Gateway [003]. Programming an IP address in this Section will disable DHCP (Static IP). [002] Ethernet IP Subnet Mask Default (255.255.255.000)

Enter the Ethernet IP Subnet Mask of the Communicator. Format is 4 fields, each field is 3 digits. Valid range: 000-255. NOTE: If DHCP is enabled, the DHCP Server will assign the subnet mask for this Section and the programmed value will be ignored. [003] Ethernet Gateway IP Address Default (000.000.000.000)

Enter the Ethernet Gateway IP address of the Communicator. The gateway IP address is required when a router is used on the local network to reach the destination IP address specified in Section [001]. Format is 4 fields, each field is a 3 digit decimal number. Valid range: 000-255. NOTE: If DHCP is enabled, the DHCP Server will assign the Gateway IP address for this Section and the programmed value will be ignored. [004] Receiver Supervision Interval Default (0087/135)

When receiver supervision is enabled (ON) in Section [005] Toggle Option [3], the unit sends heartbeats to Ethernet Receiver 1 or Cellular Receiver 1 to test the communications path. Use this Section to set the interval time (in seconds) when heartbeats will be sent to the receivers. Valid range 000A-FFFF seconds. If the programmed value is less than (000A/10) seconds, supervision is disabled. [005] System Toggle Options [1] Ethernet Receiver 1 Supervised Default (OFF)

TL2603G/TL260 only ON: Ethernet Receiver 1 will be supervised and heartbeats will be sent to Ethernet Receiver 1 based on the supervision interval programmed in Section [004]. OFF: Ethernet Receiver 1 will not be supervised. When disabled, heartbeat 1 is sent to the Ethernet receiver once every hour, regardless of supervision type (heartbeat 1 or 2). The heartbeat is resent every 5 seconds until ACK. If no event or heartbeat ACK is received after (Receiver Supervision Interval + 75 seconds), Supervisory trouble is indicated.

NOTE: Ethernet Receiver 2 can not be supervised.

14

Ethernet/Cellular Programming Options

3G Alarm Communicator Installation Manual

[2] Cellular Receiver 1 Supervised Default (OFF)

ON: Cellular Receiver 1 will be supervised and heartbeats will be sent to Cellular Receiver 1 based on the supervision interval programmed in Section [004]. If ACK to heartbeat is not received, it is retransmitted every 5 seconds. Failure to ACK 2 consecutive heartbeats will reset the radio. OFF: Cellular Receiver 1 will not be supervised. When disabled, heartbeat is not sent to the receiver. Supervisory trouble is indicated.

NOTE: Cellular Receiver 2 can not be supervised. [3] Supervision Type Default (OFF)

ON: Heartbeat 1 (Commercial Supervision). This supervision type is suitable for applications where swap detection is required on the supervisory packet. OFF: Heartbeat 2 (Residential Supervision). This supervision type is suitable for applications where supervision of the communication path to the receiver is required. (no swap detection).

NOTE: Commercial supervision is more data intensive than residential supervision and should only be used when required to meet the approval for the installation. [4] Primary Path Default (OFF - TL2603G/TL260) (ON - 3G2060)

ON: Cellular channel is the primary path. Ethernet channel is the secondary path, if it exists. OFF: Ethernet channel is the primary path in a dual Communicator. Cellular channel is the secondary path. [5] Redundant Communications ON: Events will be communicated to Ethernet Receiver 1 and Cellular Receiver 1 at the same time. Events will be communicated to Ethernet Receiver 2 and Cellular Receiver 2 at the same time. As long as the event is successfully communicated to 1 of the 2 paths (Ethernet or Cellular) the Communicator will move on to the next event. NOTE: Do not configure Ethernet Receiver 1 and Cellular Receiver 1 to communicate using a common receiver configuration (i.e., identical Receiver IP address and Receiver Remote Port). OFF: Events will be communicated to the receivers individually.Toggle should be OFF when guaranteed message delivery to both receivers is required. [6] Remote Firmware Upgrade Default (ON)

ON: The Communicator module firmware can be remotely upgraded using the Ethernet/Cellular paths. OFF: The Communicator module firmware can not be remotely upgraded. Local firmware upgrade is still possible.

[7] Alternate Test Transmissions Default (OFF).

ON: When the periodic test transmission interval occurs, the test transmission will alternate between being sent to the primary and secondary receivers with each test transmission interval. OFF: When the periodic test transmission interval occurs, the test transmission will be sent to the programmed receivers, based on the settings of the periodic test transmission reporting codes.

[8] Cellular Low Signal Trouble. Default (OFF)

This option masks the Low Signal trouble from generating Cellular trouble. ON: A Cellular Trouble event is generated when the radio signal level falls below threshold level (average CSQ level is 4 or less). OFF: A Cellular Trouble event is not generated when the radio signal level falls below threshold level (average CSQ level is 4 or less).

[006] System Toggle Options 2 [1] Ethernet 1 Receiver Enabled. Default (ON) (OFF for 3G2060). ON: Ethernet Receiver 1 is enabled. OFF: Ethernet Receiver 1 is disabled.

15

Ethernet/Cellular Programming Options

3G Alarm Communicator Installation Manual

[2] Ethernet 2 Receiver Enabled. Default (ON) (OFF for 3G2060). ON: Ethernet Receiver 2 is enabled. OFF: Ethernet Receiver 2 is disabled.

[3] Reserved. ( ). [4] Cellular 1 Receiver Enabled. Default (ON).(OFF for TL2603G/TL260) ON: Cellular Receiver 1 is enabled. OFF: Cellular Receiver 1 is disabled.

[5] Cellular 2 Receiver Enabled. Default (ON).(OFF for TL2603G/TL260) ON: Cellular Receiver 2 is enabled. OFF: Cellular Receiver 2 is disabled.

[6] Reserved ( ). [7] DLS Over Cellular. Default (ON). NOTE: Program this toggle as OFF if you want to completely disable DLS from using the Cellular path. ON: DLS is enabled on the Cellular path. OFF: DLS is disabled on the Cellular path.

NOTE: If this Toggle is OFF, DLS sessions will occur on the Ethernet path only, regardless of Primary Path set in Section [005] Toggle Option [4]. If it is ON then the Communicator will connect to the Primary path first for DLS and if the session fails, the Secondary path will be used. [8] Reserved ( ). [007] DNS Server IP 1 Default (000.000.000.000)

Enter the IP address for DNS Server 1. Format is 4 fields, each field is a 3 digit decimal. Valid range: 000-255. NOTE: If no value is programmed and DHCP is used, the DHCP Server will configure the address. If an address is programmed and DHCP is used, the address that you program will be used instead of the DHCP address. [008] DNS Server IP 2 Default (000.000.000.000)

Enter the IP address for DNS Server 2. Format is 4 fields, each field is a 3 digit decimal. Valid range: 000-255. NOTE: If no value is programmed and DHCP is used, the DHCP Server will assign this value. If an address is programmed and DHCP is used, the address that you program will be used instead of the DHCP address. Programming Options [011] Installer Code Default (CAFE)

Program your installer code for this Communicator module. The installer code will be required when programming the Communicator module. Valid range: 0000 - FFFF. [012] DLS Incoming Port Default (0BF6/3062)

The DLS Incoming Local Port (listening port) is the port DLS IV will use when connecting to the Communicator. If a router or gateway is used, it must be programmed with a Transmission Control Protocol (TCP) port forward for this port to the Communicator module IP address. Valid range: 0000 - FFFF.

16

Ethernet/Cellular Programming Options

3G Alarm Communicator Installation Manual

[013] DLS Outgoing Port Default (0BFA/3066)

The DLS Outgoing Port is used for outgoing session to DLS IV after an SMS request has been sent to the Communicator. Use this Section to set the value of the local outgoing port. The value must be changed if the Communicator is located behind a firewall and must be assigned a particular port number, as determined by your network administrator. In most cases, changing the default value or configuring your firewall with this port is not required. Valid range: 0000-FFFF. NOTE: If Section [006] Toggle Option [7] is ON, DLS will use the Primary path for session. If Section [006] Toggle Option [7] is OFF DLS will use the Ethernet path, if available. [021] Account Code Default (FFFFFF)

The account code is included when transmitting any events generated by the Communicator. (e.g., Panel Absent Trouble). It is recommended that the account code be the same as the control panel account number. Valid range: 000001-FFFFFE. If 4 digit account codes are needed the 2 lowest digits shall be programmed as FF (e.g., Account 1234 is programmed as:1234FF). NOTE: Programming this Section with all 0 or F will cause a Module Configuration Trouble. NOTE: This section shall sync with Panel Option [310] with Panel version 4.50 or higher. [022] Communications Format Default (04)

Program 03 for Contact ID (CID). Program 04 for SIA. The module can be configured to send Events in SIA or CID format. The SIA communication format follows the level 2 specifications of the SIA Digital Communication Standard - October 1997. This format will send the account code along with its data transmission. The transmission will look similar to the following at the receiver. NOTE: This section shall sync with panels version 4.50 or higher. Example: Nri0 ET001 where: N = New Event; ri0 = Partition/Area identifier; ET = Panel Absent Trouble; 001 = Zone 001. Communications Reporting Codes Table 10: Communications Reporting Codes Event [023] Panel Absent Trouble [024] Panel Absent Trouble Restore [025] Radio Activation Restore [026] Ethernet 1 Test Transmission [027] Ethernet 2 Test Transmission [028] Cellular 1 Test Transmission [029] Cellular 2 Test Transmission [030] FTC Restore

SIA Identifier

SIA Reporting Code

CID Qualifier

CID Event Code

CID Reporting Code

CID User/ Zone

ET ER RS RP RP RP RP YK

001 001 001 001 002 003 004 001

1 3 3 1 1 1 1 3

3 3 5 6 6 6 6 3

55 55 52 A3 A3 A3 A3 54

001 001 001 951 952 955 956 001

[023] Panel Absent Trouble Default (FF)

Program 00 to disable this event or FF to enable. This event will occur when communications with the panel have been lost for more than 60 seconds. [024] Panel Absent Trouble Restore Default (FF)

Program 00 to disable this event or FF to enable. This event will occur when communications with the control panel have resumed.

17

Ethernet/Cellular Programming Options

3G Alarm Communicator Installation Manual

[025] Radio Activation Restore Default (FF)

Program 00 to disable this event or FF to enable. This event will occur after any successful Connect24 programming session. System Test Options [026 - 029] Test Transmissions to Primary Receiver, with Backup to Secondary Receiver: Set Ethernet Section [026] to (FF); [027] to (00). Set Cellular Section [028] to (FF); [029] to (00). • If the test transmission fails to the primary receiver it will backup to the secondary receiver. • If the test transmission fails to the secondary receiver an FTC trouble will be generated. Test Transmission Unique to Primary and Secondary Receivers: Set Ethernet Section [026] to (FF); [027] to (FF). Set Cellular Section [028] to (FF); [029] to (FF). • The module will send periodic test transmissions to each receiver independently, with no backups. • If the test transmission fails to any of the programmed receivers, an FTC trouble will be generated. Alternate Test Transmission: Alternate Test Transmission can be enabled or disabled in Section [005] Toggle Option [7]. Alternate Test Transmission with backup receivers: Set Ethernet Section [026] to (FF); [027] to (00). Set Cellular Section [028] to (FF); [029] to (00). Interval 1: • If the test transmission fails to the primary receiver it will backup to the secondary receiver. • If the test transmission fails to the secondary receiver an FTC trouble will be generated. Interval 2: • If the test transmission fails to the secondary receiver it will backup to the primary receiver. • If the test transmission fails to the primary receiver an FTC trouble will be generated. Test Transmission Unique to Primary and Secondary Receivers: Set Ethernet Section [026] to (FF); [027] to (FF). Set Cellular Section [028] to (FF); [029] to (FF). Interval 1: • The module will send periodic test transmissions to Primary receivers (Ethernet Primary and Cellular Primary) independently, with no backups. • If the test transmission fails to any of the programmed primary receivers, an FTC trouble will be generated Interval 2: The module will send periodic test transmissions to Secondary receivers (Ethernet Secondary and Cellular Secondary) independently, with no backups. • If the test transmission fails to any of the programmed secondary receivers, an FTC trouble will be generated [026] Ethernet 1 Transmission Default (FF)

Program 00 to disable this event transmission or FF to enable. See System Test Options (above) for details on settings. [027] Ethernet 2 Transmission Default (00)

Program 00 to disable this event transmission or FF to enable. See System Test Options (above) for details on settings. [028] Cellular 1 Transmission Default (FF)

Program 00 to disable this event transmission or FF to enable. See System Test Options (above) for details on settings. 18

Ethernet/Cellular Programming Options

3G Alarm Communicator Installation Manual

[029] Cellular 2 Transmission Default (00)

Program 00 to disable this event transmission or FF to enable. See System Test Options (above) for details on settings. NOTE: The time interval (in minutes) between periodic tests is programmed in Section [125] (Ethernet) and Section [225] (Cellular). [030] FTC Restore Default (FF)

Program 00 to disable this event transmission or FF to enable. This event will occur when an FTC Trouble on the system restores. [033] Communicator Firmware Update Begin Default (FF); Program 00 to disable this event transmission or FF to enable. This event will occur when the communicator firmware update begins. [034] Communicator Firmware Update Successful Default (FF); Program 00 to disable this event transmission or FF to enable. This event will occur when the communicator firmware update successfully completed. [035] Panel Firmware Update Begin Default (FF); Program 00 to disable this event transmission or FF to enable. This event will occur when the panel firmware update begins. [036] Panel Firmware Update Successful Default (FF); Program 00 to disable this event transmission or FF to enable. This event will occur when the panel firmware is updated successfully.

19

Ethernet/Cellular Programming Options

3G Alarm Communicator Installation Manual

[037] Panel Firmware Update Fail Default (FF); Program 00 to disable this event transmission or FF to enable. This event will occur when the panel firmware updated has failed. Table 11: Panel Tamper Alarm Restore

Event

SIA Contact Contact SIA ID Reporting ID Identifier Code Qualifier Event Code

Contact Contact ID ID Reporting User/Zone Code

[033] Comm. FW Update Begin

LB

00

1

9

03

002

[034] Comm. FW Update Successful

LS

00

3

9

03

002

[035] Panel FW Update Begin

LB

00

1

9

03

003

[036] Panel FW Update Successful

LS

00

3

9

03

003

[037] Panel FW Update Fail

LU

00

1

9

04

003

Ethernet Receiver 1 Options [101] Ethernet Receiver 1 Account Code Default (0000000000)

The account code is used by the central station to distinguish between transmitters. This account code is used when transmitting heartbeat signals to the central station receiver. Signals received from the Panel will use the control panel account number. Valid range: 0000000001FFFFFFFFFE. Programming all 0 or all F will cause a Module Configuration Trouble. NOTE: If Ethernet Receiver 1 and Cellular Receiver 1 are programmed as the same receiver (IP and port number are identical), Ethernet Receiver 1 account code will be used. [102] Ethernet Receiver 1 DNIS Default (000000)

The dialed Number Information Service (DNIS) is used in addition to the Account Code to identify the Communicator module at the central station. Valid range: 000000 - 099999. Value is entered as a leading 0 followed by the 5 digit DNIS. Format is Binary Coded Decimal (BCD). NOTE: Each Ethernet/Cellular receiver must be programmed with a unique DNIS. [103] Ethernet Receiver 1 Address Default (127.000.000.001)

The default address enables the Communicator to operate in Unattended Mode. Unattended Mode is used when a receiver is not available and the unit is required to perform DLS sessions. Typically used where the customer programs the control panel daily due to access control and still wants to receive alarms without buying extra hardware (receiver) or software. NOTE: When a valid IP address has been programmed, Ethernet Receiver 1 is enabled and will communicate events over the Ethernet channel. Ethernet Receiver 1 and Cellular Receiver 1 may be configured to communicate to the same central station receiver. To configure the device to operate using this Common Receiver Mode functionality, program Ethernet Receiver 1 and Cellular Receiver 1, IP address and port number with identical values. NOTE: When operating in Common Receiver Mode, Ethernet Receiver 1 account code will be used for Ethernet and Cellular. [104] Ethernet Receiver 1 Remote Port Default (0BF5/3061)

This Section determines the remote port of Ethernet receiver 1. Valid range: 0000 - FFFF.

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Ethernet/Cellular Programming Options

3G Alarm Communicator Installation Manual

[105] Ethernet Receiver 1 Local Port Default (0BF4/3060)

Use this Section to set the value of the local outgoing port. Set the value of this port when your installation is located behind a firewall and must be assigned a particular port number as determined by your central station system administrator. Valid range: 0000 - FFFF. [106] Ethernet Receiver 1 Domain Name Default ( )

Enter the Domain Name as 32 ASCII characters. Ethernet Receiver 2 Options [111] Ethernet Receiver 2 Account Code Default (0000000000)

The account code is used by the central station to distinguish between transmitters. The account code is used when transmitting heartbeat signals to the central station receiver. Signals received from the control panel will use the control panel account number. Valid range: 0000000001FFFFFFFFFE. Programming all 0 or all F will cause a Module Configuration Trouble (yellow LED=12 flashes). NOTE: If both Ethernet Receiver 2 and Cellular Receiver 2 are the same receiver (IP and port number are identical), Ethernet Receiver 2 account will be used for Ethernet and Cellular. [112] Ethernet Receiver 2 DNIS Default (000000)

The DNIS is used in addition to the account code to identify the Communicator module at the central station. Valid range: 000000 - 099999. Value is entered as leading 0 followed by the 5-digit DNIS. Format is BCD. NOTE: Each Ethernet/Cellular receiver must be programmed with a unique DNIS. [113] Ethernet Receiver 2 Address Default (000.000.000.000)

Programming the Ethernet Receiver 2 IP address with 000.000.000.000 will disable Ethernet. Enter the Ethernet receiver 2 IP address. This address will be provided by your central station system administrator. Format is 4 fields, each field is a 3-digit decimal. Valid range: 000-255. NOTE: When a valid IP address has been programmed, Ethernet Receiver 2 is enabled and will communicate events over the Ethernet channel. Ethernet Receiver 2 and Cellular Receiver 2 may be configured to communicate to the same central station receiver. To configure the device to operate using this common receiver mode functionality, program the Ethernet Receiver 2 and Cellular Receiver 2, IP address and port number with the same values. When operating in common receiver mode the Ethernet Receiver 2 account code will be used for communications over Ethernet and Cellular. NOTE: Do not program Ethernet Receiver 1 and Ethernet Receiver 2 to communicate to same receiver. [114] Ethernet Receiver 2 Remote Port Default (0BF5/3061)

This Section is used to program the port number used by Ethernet Receiver 2. Set the value of this port when your installation is located behind a firewall, and must be assigned a particular port number as determined by your central station system administrator. Valid range: 0000 - FFFF. NOTE: Do not program Ethernet Receiver 1 and Ethernet Receiver 2 Port with the same value. [115] Ethernet Receiver 2 Local Port Default (0BF9/3065)

Use this Section to program the value of the local outgoing port. You can set the value of this port when your installation is located behind a firewall and must be assigned a particular port number as determined by your network administrator. Valid range: 0000 - FFFF. 21

Ethernet/Cellular Programming Options

3G Alarm Communicator Installation Manual

NOTE: Do not program Ethernet Receiver 1 and Ethernet Receiver 2 Port with the same value. [116] Ethernet Receiver 2 Domain Name Default ( )

Enter the Domain Name as 32 Character ASCII. Ethernet Options [124] Ethernet Test Transmission Time Default (9999)

Enter a 4 digit number (0000-2359) using the 24-hour clock format (HHMM) to set the test transmission time of day. Valid range: 00 - 23 hours (HH) and 00 - 59 minutes (MM). Programming a value of 9999 will disable the test transmission time. NOTE: The internal date and time will automatically be programmed when the unit communicates with the primary receiver. [125] Ethernet Test Transmission Cycle Default (000000)

This value represents the interval between test transmissions, in minutes. Valid range: 000000 999999 minutes. Once the unit has sent the initial periodic test transmission, all future test transmissions will be offset by the programmed number of minutes. See Sections [026] - [029]. Table 12: Ethernet Test Transmission Interval Test Transmission Interval

Daily

Weekly

Monthly

Programmed Minutes

001440

010080

043200

NOTE: Minimum value is 000005 minutes. Programming an interval that is less than 5 minutes will disable test transmission. Cellular Receiver 1 Options [201] Cellular Receiver 1 Account Code Default (0000000000)

The account code is used by the central station to distinguish between transmitters. This account code is used when transmitting heartbeat signals to the central station receiver. Signals received from the control panel will use the control panel account number. Valid range: 0000000001 FFFFFFFFFE. Programming all 0 or all F will cause a Module Configuration Trouble (yellow LED = 12 flashes). [202] Cellular Receiver 1 DNIS Default (000000)

The DNIS is used in addition to the account code to identify the Communicator module at the central station. Valid range: 000000 - 099999. Values are entered as leading 0 followed by the five digit DNIS. Format is BCD. NOTE: Each Ethernet/Cellular receiver must be programmed with a unique DNIS. [203] Cellular Receiver 1 Address Default (000.000.000.000)

Enter the Cellular Receiver 1 IP address. This information will be provided by your central station system administrator. Each 3-digit segment of the address must be within a valid range of 000255. NOTE: When a valid IP address has been entered, the Cellular is enabled and will communicate events over the Cellular channel. [204] Cellular Receiver 1 Port Default (0BF5/3061)

This Section determines the port used by Cellular Receiver 1. Change the default value of this port when your installation is located behind a firewall, and must be assigned a particular port number as determined by your central station system administrator. Valid range: 0000 - FFFF. NOTE: Programming this section with 0000 will disable the receiver. 22

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3G Alarm Communicator Installation Manual

[205] Cellular Receiver 1 APN Default ( )

The Access Point Name (APN) determines the Cellular network that the Communicator will connect to. This information is available from your network carrier. Program this Section as 32 ASCII characters. NOTE: When a SIM card with a custom APN is used, the unit will not have access to the Internet. DLS and remote flash can still be done if Section [221] is programmed with a valid Public APN. [206] Cellular Receiver 1 Domain Name Default ( )

Enter the Domain Name as 32 ASCII characters. This information will be provided by your central station system administrator. Cellular Receiver 2 Options [211] Cellular Receiver 2 Account Code Default (0000000000)

The account code is used by the central station to distinguish between different transmitters. This account code is used when transmitting signals to the central station receiver. Signals received on the panel will use the panel account number. Valid range: 0000000001 - FFFFFFFFFE. NOTE: Programming this Section as all 0 or F will cause a Module Configuration Trouble (yellow LED = 12 flashes). [212] Cellular Receiver 2 DNIS Default (000000)

The DNIS is used in addition to the Account Code to identify the Communicator module at the central station. Valid range: 000000 - 099999. Values are entered as a 0 followed by the 5 digit DNIS value. Format is BCD. NOTE: Each Ethernet/Cellular receiver must be programmed with a unique DNIS. [213] Cellular Receiver 2 Address Default (000.000.000.000)

Enter the Cellular Receiver 2 IP address. This IP address will be provided by your central station. Format is 4 fields, each field is 3-digit decimal. Valid range: 000 - 255. NOTE: When a valid address has been entered, Cellular Receiver 2 is enabled and will communicate events over the Cellular path. [214] Cellular Receiver 2 Port Default (0BF5/3061)

This Section defines the port of Cellular Receiver 2. Change the value of this port when your installation is located behind a firewall and must be assigned a particular port number, as determined by your central station system administrator. Valid range: 0000 - FFFF. NOTE: Do not program Cellular Receiver 1 and Cellular Receiver 2 to communicate to the same receiver. [215] Cellular Receiver 2 APN Default ( )

The APN determines the Cellular network that the Communicator will connect to. This information is available from your network carrier. Program this Section with up to 32 ASCII characters. NOTE: When a SIM card with a custom APN is used, the unit will not have access to the internet. DLS and remote flash can still be done if Section [221] is programmed with a valid Public APN. [216] Cellular Receiver 2 Domain Name Default ( )

Enter the Cellular Receiver 2 Domain Name with up to 32 ASCII characters.

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Ethernet/Cellular Programming Options

3G Alarm Communicator Installation Manual

Cellular Options [221] Cellular Public Access Point Name Default ( )

When the Communicator is operating on a private APN, use this Section to select a public APN for DLS and Remote Firmware Update. This information is available from your network carrier. The APN identifies the public Cellular network that the Communicator will connect to. [222] Cellular Login User Name Default ( )

Some network carriers require you to provide login credentials when connecting to an APN. Program your login User Name in this Section. Format is up to 32 ASCII characters. [223] Cellular Login Password Default ( )

Some network carriers require you to provide login credentials when connecting to an APN. Program your login Password in this Section. Format is up to 32 ASCII characters. [224] Cellular Test Transmission Time of Day Default (9999)

Enter a 4 digit value using the 24-hour clock format (HHMM) to set the test transmission time of day. Valid range: 00-23 for the hours (HH) and 00-59 for the minutes (MM). NOTE: To disable the test transmission time of day enter 9999 or FFFF in this Section. The internal date and time will be automatically programmed by the primary receiver only. [225] Cellular Test Transmission Cycle Default (000000)

This value represents the interval in between test transmissions in minutes. Valid range: 000000 999999 minutes. Once the unit has sent the initial periodic test transmission, all future test transmissions will be offset by the programmed number of minutes. See Sections [026] - [029]. Table 13: Cellular Test Transmission Interval Test Transmission Interval

Daily

Weekly

Monthly

Programmed Minutes

001440

010080

043200

NOTE: Minimum value is 000005 minutes. Programming an interval that is less than 5 minutes will disable test transmission. [226] Cellular Trouble Delay Default (0A)

This option is used to program the delay, in minutes, for reporting a Cellular Trouble Delay. Valid entries are 00 - FF. (e.g., for a 10 minute Cellular Trouble Delay enter: 0A). There is no reporting delay if value is programmed as 00. Receiver Diagnostic Testing [901] Diagnostic Test Transmission [1]Ethernet 1 (OFF). [2] Ethernet 2 (OFF). [3] Cellular 1 (OFF). [4] Cellular 2 (OFF). [5],[6],[7],[8] Reserved(OFF). This Section may be used by the installer to force the Communicator to send an immediate test transmission to specific receivers, to verify that the communications paths are available. Diagnostic Test Transmission failure will indicate as FTC trouble (Yellow LED = 9 flashes). If an FTC error occurs when testing all receivers, select only one receiver and repeat test to isolate the receiver that is not communicating. NOTE: Sending a test transmission to a receiver that is not programmed generates FTC trouble. 24

Ethernet/Cellular Programming Options

3G Alarm Communicator Installation Manual

System Information (Read Only) NOTE: Sections [987] - [998] are provided for information (Read Only). Values in these sections cannot be modified by the Installer. [987] Language Version This section will display the current Language version of the Communicator. [988] DNS 1 IP Address This section will display the IP address of DNS Server 1. This is useful when the unit is configured for DHCP and you need to see the IP address was assigned to the device by the DHCP Server. This value is programmed in Section [007] or assigned by DHCP. [989] DNS 2 IP Address This section will display the IP address of DNS Server 2. This is useful when the unit is configured for DHCP and you need to see the IP address that was assigned to the device by the DHCP Server. This value is programmed in Section [008] or assigned by DHCP. [990] Boot Loader Version This section will display the current Boot Loader version of the Communicator. [991] Firmware Version This section will display the current firmware version of the device. Update worksheets with new version after a flash update is completed. [992] Ethernet IP Address This section will display the IP address of the Ethernet connection. This value is programmed in Section [001] or assigned by DHCP. [993] Ethernet Gateway Address This section will display the IP address of the Ethernet Gateway. This value is programmed in Section [003] or assigned by DHCP. [994] Cellular IP Address This section will display the current dynamic IP address assigned by DHCP to the Cellular connection. NOTE: Cellular uses DHCP (Dynamic IP) only. The Cellular IP address is always provided by the Cellular network (i.e., not programmable). [995] SIM Number This section will display the Subscriber Identity Module (SIM) number of the SIM card installed in the Communicator. Format is: Major Industry Identifier (2 digits) Mobile Country Code (2 or 3 digits); Mobile Network Code (2 - 3 digits); Unique Number (10 - 12 digits); and Checksum (1 digit). Valid SIM numbers range is: 18 - 21 numbers. This number is printed on SIM and the outside of the Communicator carton. NOTE: The Checksum digit is omitted on 19-digit SIM Card numbers. [996] Cellular Telephone Number NOTE: This section will display the Cellular telephone number of the SIM. This telephone number is required by the Installer for DLS and remote firmware (flash) update. User can access this telephone number by entering [*] [6] < > “Cellular Phone No.” to display the phone number. [997] IMEI Number This section will display the unique 15-digit International Mobile Equipment Identity (IMEI) of the radio. Format is: Reporting Body Identifier (2 digits), Allocation Number (4 digits); Final Assembly Code (2 digits); Serial Number (6 digits); and a check digit. [998] MAC Address This section will display the unique12-digit, hexadecimal number assigned as the Media Access Control (MAC) address of the device.

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Ethernet/Cellular Programming Options

3G Alarm Communicator Installation Manual

System Reset Defaults [999] Software Default Default (99);

The Software default allows the installer to refresh the unit after changes and also return the Communicator to the default state. 00: Default Module. All programming Sections in module revert to factory settings. This will erase all existing programming of the unit. 55: Reset. The Communicator is reset. This option is equivalent to power cycling the Communicator.

Communicator Status, Initialization, Diagnostics and Troubleshooting [983] Firmware Update Diagnostics Section NOTE: This section is not real-time, you will have to exit and return to the section to see if the status has been changed. Firmware updates for panel and the communicator itself can be made from the communicator. • The Firmware Update Diagnostic section is a Read Only 2 Digit, Hexadecimal Section. • File download has begun, Section [983] is updated with 0xFD reason code. • The default value of this location is 0xFE, indicating no errors. • Though the Communicator can reject Firmware Download SMS String for several reasons. it will be shown with 0xFF reason code for Firmware Receive Failure. This failure can occur if: • A DLS Session is in progress • Remote firmware upgrade is disabled • TFTP Firmware Update Download is in progress • The download got dropped/canceled, section [983] will get updated with 0xFF reason code • Upon successful download, the communicator will either be updating itself, or the panel. • After a Communicator Firmware Upgrade, the communicator enters a 4.5-minute window before performing the update. This allows it to communicate with the Central Station. Section [983] will get updated with a 0x0A reason code, indicating communication is in progress. • During Panel Firmware Update, if panel firmware pushes through, the user will be able to see it because the keypad enters keybus fault. If panel rejects firmware for any reason, the communicator shall update section [983] with the cancellation reason code provided by the panel. • In the Case of Communicator Firmware Update successful, the communicator shall update diagnostic section to 0xFB after it is updated successfully. • During Panel Firmware Update Sequence, the Panel could Cancel the Firmware Update due to the Reasons Codes shown in Table 17. • Upon Success of Panel Firmware Upgrade, section [983] will get updated with 0xFC to indicate Panel Firmware Update Complete. • Reason codes and corresponding firmware images are displayed in the table below. NOTE: Firmware Update Status shows one update process at a time. If communicator and panel updates take place simultaneously, panel related status takes priority. Table 14: Reason Codes Description and Corresponding Firmware Images Reason Code 00 01 02 03 04 05 06 07 08 09 0A 0B

Description of Reason Code Version Check Failed Image Type Mismatch Panel Type Mismatch Hardware Type Mismatch Firmware header Wrong Length Panel is Armed AC Trouble Low Battery Unviewed Alarm FTC Trouble Communication in Progress Software Variant Mismatch

Firmware Image is Image Erased Image Erased Image Erased Image Erased Image Erased Firmware Update Pending Status Clearance Firmware Update Pending Status Clearance Firmware Update Pending Status Clearance Firmware Update Pending Status Clearance Firmware Update Pending Status Clearance Firmware Update Pending Status Clearance Image Erased

26

Ethernet/Cellular Programming Options Reason Code FB FC FD FE FF F1 F2

3G Alarm Communicator Installation Manual

Description of Reason Code Communicator Firmware Update Complete Panel Firmware Update Complete File Download in Progress Firmware File Empty File Receive Failure Communicator Update Fail Panel Update Fail

Firmware Image is n/a n/a n/a Software Default Value (Factory Default) File Was Not Received Firmware Update did Not Occur Panel is not responding

The table above displays the firmware update indicator codes and meaning of each code. The updates can be made from communicator. Communicator can update firmware of the panel and also of communicator itself. This section does not provide specific details such as if the Image is still stored or erased due to the cancellation code. Specific details shall be captured in User/Installation Manuals and provided to Technical Advice Bulletin. For the Purpose of Documentation: • Communicator shall erase panel image file on Reason Code 0x00 ~ 0x04 and 0x0B • Communicator shall try to upgrade panel image file forever on Reason Code 0x05 ~ 0x0A. [984] Communicator Status NOTE: This section is not real-time, you will have to exit and return to the section to see if the status has been changed The communicator status sections provide the installer with the status of the communicator’s functionality, operational readiness, and failures. The communicator status is displayed as a 6-digit hexadecimal code. The code ranges between 00000F and 2220CF, though not all numbers in this range are assigned. Each of the 6 digits represents a status or trouble indicator as below: 1. Digits 1 & 2: Signal strength indicators display the presence/strength of cellular radio. 2. Digit 3: Network Indicator, indicates the operational status of the network. 3. Digits 4 & 5: Trouble Indicator displays the type of issue on the communicator or modules associated with and connected to communicator. 4. Digit 6: Reserved, displayed a an ‘F’ or a ‘-’, for example ‘11002-’. To understand the communicator status better, consider status code 11002F as an example: 11- Signal strength is excellent 0 - No network issues 02 - Panel Supervision trouble with the communicator Communicator Troubleshooting The status code for the radio signal strength, its typical troubles, possible causes and troubleshooting instructions is displayed in the table below. Table 15: Radio Signal Strength - Digits 1 and 2 Signal Strength

CSQ Level

Signal Indicator 1

Signal Indicator 2

Signal Level [dBm]

Signal Level Status

Action Required

No Signal

0

0

0

-108.8

bad

Check all antenna connections. Confirm cellular service is active in area. Relocate Panel or install external antenna.

1 Bar

1-4

0

2

-108 ~ 103 -102 ~ 99 -98 ~ -91 -90 ~ -85 -84 and higher

weak

2 Bars

5-6

0

1

3 Bars 4 Bars

7 - 10 11 - 13

2 2

1 1

5 Bars

14 +

1

1

27

weak strong strong excellent

Relocate Panel or install external antenna if Yellow Trouble LED has: 5 flashes.

Location is OK. Cellular Signal Strength is greater than CSQ 7.

Ethernet/Cellular Programming Options

3G Alarm Communicator Installation Manual

Table 16: Network Indicator - Digit 3 Network indicator Value OFF

Means No Network Trouble Ethernet Cable disconnected Ethernet DHCP failed Radio connection has been rest Radio IP failed Incoming transmission Outgoing transmission Incoming transmission

ON

Flashing

Table 17: Trouble Code Indications - Digits 4 & 5 Trouble Indicator Digit

Trouble Type

00

No Trouble

02

Panel Supervision Trouble

04

Lockout Trouble

05

3G/Cellular Trouble

06

Ethernet Trouble

07

Receiver Not Available

08

Receiver Supervision Trouble

09

FTC Trouble

0C

Module Configuration Trouble

Trouble Causes N/A Check Section [382]Toggle Option[5] is ON (Cellular/Ethernet Module Enabled). Ensure the PC-LINK cable between the Panel and Communicator is connected properly (not reversed) and is securely in place. The SIM card has incorrect PIN programmed or has a PIN that the module does not recognize. Replace the SIM card. Confirm that cellular service is available and active in your area. Check all antenna connections. Ensure average radio signal strength is CSQ 5 or higher. Ensure the SIM card is properly inserted into the SIM card holder. Ensure the SIM card has been activated. (Could take up to 24 hrs after install). If this trouble persists, relocate the Panel (and Communicator) or install an external antenna extension kit. Check with your ISP to confirm Internet service is active in your area. Ensure your Ethernet cable is securely inserted into the RJ45 jack of the Communicator and the Hub/Router/ Switch. Check that the link light on the Hub/Router/ Switch is ON. If link light is OFF, try restarting the Hub/Router/ Switch. If DHCP is used, ensure that the unit has an assigned IP address from the server. In Section [851] [992] verify a valid IP address is programmed. If not, contact the Network administrator. If problem persists, replace the Ethernet cable and RJ45 connector. Ensure that the Ethernet path has internet connectivity. If you are using a static IP address make sure the gateway and subnet mask are entered correctly. If the network has a firewall, ensure the network has the programmed outgoing ports open (Default UDP Port 3060 and Port 3065). Ensure that all the receivers are programmed for DHCP or have the proper IP address and port number. Ensure the cellular Receiver APNs have been programmed with the Access Point Name provided by your cellular provider. This trouble is indicated when supervision is enabled and the unit is not able to successfully communicate with the receiver. If this trouble persists, contact your central station. The unit has exhausted all communications attempts to all programmed receivers for events generated by the Communicator. Restart the system. If trouble persists, contact your dealer. This indication appears when Section [021] System Account Code, Section [101], [111], [201], and [211] Receiver Account Code have not been programmed. Ensure that a valid account code has been entered in these Sections.

[985] Radio Initialization Status NOTE: This section is not real-time, you will have to exit and return to the section to see if the status has been changed The radio initialization status provides installers with the status of radio communication. It is displayed as an 8-digit toggle option, with each digit indicating a task in the initialization process of 1. Radio power up 28

Ethernet/Cellular Programming Options

3G Alarm Communicator Installation Manual

2. Not Used 3. Radio reset 4. Radio attached to network 5. Receiver 1 Initialized 6. Receiver 2 Initialized 7. Receiver 3 Initialized 8. Receiver 4 Initialized For example, the radio initialization status code 12-45--- indicates that Radio has been powered up, the radio is attached to the network, and Receiver 1 has been initialized. This code could be followed with...567 if Receivers 2, 3, and 4 are initialized where applicable. If the radio initialization status code does not indicate any problems, proceed with installation as per this manual. If troubles are reported, reset the initialization process. If this action does not fix the problem, refer to Trouble shooting section in this manual. The following table shows each digit position in the status code, each digit’s value and its assigned meaning in the eight-digit code: Table 18: Radio Initialization Status - 1-8 bits completion Bit Not Completed Completed

1

2

3

4

5

6

7

8

1

2

3

4

5

6

7

8

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Ethernet/Cellular Programming Worksheets

3G Alarm Communicator Installation Manual

ETHERNET/CELLULAR PROGRAMMING WORKSHEETS System Options

[013] DLS Outgoing Port

[001] Ethernet IP Address

Default (0BFA/3066). Valid range: 0000 - FFFF.

Default (000.000.000.000)

|____|____|____|____|

|____|____|____||____|____|____||____|____|____|____|____|____|

[022] Communications Format

[002] Ethernet IP Subnet Mask

Default (04). Program 03 (CID), 04 (SIA).

Default (255.255.255.000)

|____|____|

|____|____|____||____|____|____||____|____|____|____|____|____|

[023] Panel Absent Trouble

[003] Ethernet Gateway IP Address Default (000.000.000.000)

Default (FF). Program 00 disable or FF enable.

|____|____|____||____|____|____||____|____|____|____|____|____|

|____|____|

[004] Receiver Supervision Interval

[024] Panel Absent Trouble Restore

Default (0087/135). Valid range: 0000 - FFFF.

Default (FF). Program 00 disable or FF enable.

|____|____|____|____|

|____|____|

[005] System Toggle Options

[025] Radio Activation Restore

|____| [1] Ethernet Receiver 1 Supervised Default (OFF). |____| [2] Cellular Receiver 1 Supervised Default (OFF). |____| [3] Supervision Type Default (OFF). |____| [4] Primary Communications Path. Default (ON - 3G2060). |____| [5] Redundant Communications Default (OFF). |____| [6] Remote Firmware Upgrade Default (ON). |____| [7] Alternate Test Transmission Default (OFF). |____| [8] Cellular Low Signal Trouble Default (OFF).

Default (FF). Program 00 disable or FF enable. |____|____|

System Test Options [026 - 029] [026] Ethernet 1 Transmission Default (FF). Program 00 disable or FF enable.

[006] System Toggle Options 2

|____|____|

|____| [1] Ethernet Receiver 1 Enabled Default (ON). |____| [2] Ethernet Receiver 2 Enabled Default (ON). |____| [4] Cellular Receiver 1 Enabled Default (ON). |____| [5] Cellular Receiver 2 Enabled Default (ON). |____| [7] DLS Over Cellular Default (ON).

[027] Ethernet 2 Transmission

[007] DNS Server IP 1

Default (FF). Program 00 disable or FF enable.

Default (000.000.000.000)

|____|____|

|____|____|____||____|____|____||____|____|____|____|____|____|

[029] Cellular 2 Transmission

[008] DNS Server IP 2

Default (00). Program 00 disable or FF enable.

Default (000.000.000.000)

|____|____|

|____|____|____||____|____|____||____|____|____|____|____|____|

[030] FTC Restore

Default (00). Program 00 disable or FF enable. |____|____|

[028] Cellular 1 Transmission

Default (FF). Program 00 disable or FF enable.

Programming Options

|____|____|

[011] Installer Code Default (CAFE). Valid range: 0000 - FFFF.

[033] Communicator Firmware Update Begin

|____|____|____|____|

Default (FF). Program 00 disable or FF enable. |____|____|

[012] DLS Incoming Port Default (0BF6/3062). Valid range: 0000 - FFFF. |____|____|____|____|

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[034] Communicator Firmware Update Successful

[113] Ethernet Receiver 2 Address

Default (FF). Program 00 disable or FF enable.

|____|____|____||____|____|____||____|____|____|____|____|____|

|____|____|

[114] Ethernet Receiver 2 Remote Port

[035] Panel Firmware Update Begin

Default (0BF5/3061). Valid range: 0000 - FFFF.

Default (FF). Program 00 disable or FF enable.

|____|____|____|____|

Default (000.000.000.000)

|____|____|

[115] Ethernet Receiver 2 Local Port

[036] Panel Firmware Update Successful

Default (0BF9/3065). Valid range: 0000 -FFFF.

Default (FF). Program 00 disable or FF enable.

|____|____|____|____|

|____|____|

[116] Ethernet Receiver 2 Domain Name

[037] Panel Firmware Update Fail

Default ( ) ____________________________________

Default (FF). Program 00 disable or FF enable. |____|____|

Ethernet Options

Ethernet Receiver 1 Options

[124] Ethernet Test Transmission Time

[101] Ethernet Receiver 1 Account Code

Default (9999). Valid: 00-23(HH); 00-59(MM)

Default (0000000000) Valid range: 0000000001 - FFFFFFFFFE.

|____|____|____|____|

|____|____|____|____|____|____|____|____|____|____|

[125] Ethernet Test Transmission Cycle

[102] Ethernet Receiver 1 DNIS

Default (000000) Valid range: 000000 - 999999 minutes.

Default (000000). Valid range: 000000 - FFFFFF.

|____|____|____|____|____|____|

|____|____|____|____|____|____|

[103] Ethernet Receiver 1 Address

Cellular Receiver 1 Options

Default (127.000.000.001)

[201] Cellular Receiver 1 Account Code

|____|____|____||____|____|____||____|____|____|____|____|____|

[104] Ethernet Receiver 1 Remote Port

Default (0000000000) Valid range: 0000000001 - FFFFFFFFFE.

Default (0BF5/3061). Valid range: 0000 - FFFF.

|____|____|____|____|____|____|____|____|____|____|

|____|____|____|____|

[202] Cellular Receiver 1 DNIS

[105] Ethernet Receiver 1 Local Port

Default (000000) Valid range: 000000 - 0FFFFF.

Default (0BF4/3060). Valid range: 0000 - FFFF.

|____|____|____|____|____|____|

|____|____|____|____|

[203] Cellular Receiver 1 Address

[106] Ethernet Receiver 1 Domain Name

Default (000.000.000.000). Valid range: 000-255.

Default ( ) 32 ASCII characters.

|____|____|____||____|____|____||____|____|____|____|____|____|

________________________________

[204] Cellular Receiver 1 Port Default (0BF5/3061). Valid range: 0000 - FFFF.

Ethernet Receiver 2 Options

|____|____|____|____|

[111] Ethernet Receiver 2 Account Code

[205] Cellular Receiver 1 APN

Default (0000000000) Valid range: 0000000001 - FFFFFFFFFE.

Default ( ) 32 ASCII characters. ____________________________________

|____|____|____|____|____|____|____|____|____|____|

[112] Ethernet Receiver 2 DNIS Default (000000). Valid range: 000000 - 0FFFFF. |____|____|____|____|____|____|

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[206] Cellular Receiver 1 Domain Name

[225] Cellular Test Transmission Cycle

Default ( ) 32 Character ASCII characters. ____________________________________

Default (000000) Valid range: 000000 - 999999 minutes.

Cellular Receiver 2 Options

[226] Cellular Trouble Delay

|____|____|____|____|____|____|

[211] Cellular Receiver 2 Account Code

Default (10) Valid entries from, 00 to FF.

Default (0000000000) Valid range: 0000000001 - FFFFFFFFFE.

|____|____|

|____|____|____|____|____|____|____|____|____|____|

Event Notification/Interactive Options [301] Interactive Toggle Options

[212] Cellular Receiver 2 DNIS

|____| [1] SMS Notification Default (ON). |____| [3] SMS Interactive Default (ON). |____| [5] SMS Character Format Default (OFF). |____| [6] Multiple SMS Default (OFF).

Default (000000) Valid range: 000000 - 0FFFFF. |____|____|____|____|____|____|

[213] Cellular Receiver 2 Address [307] Delimiter Default (20);

Default (000.000.000.000) Valid segment range: 000-255.

|____|____|

|____|____|____||____|____|____||____|____|____|____|____|____|

[214] Cellular Receiver 2 Port

[311] SMS Telephone Number 1 Default ( );

Default (0BF5/3061). Valid range: 0000 - FFFF. |____|____|____|____|

Up to 32 digit telephone number. Blank is disabled. ________________________________

[215] Cellular Receiver 2 APN

[312] SMS Telephone Number 2 Default ( );

Default ( ). 32 ASCII characters. ____________________________________

Up to 32 digit telephone number. Blank is disabled. ________________________________

[216] Cellular Receiver 2 Domain Name

[313] SMS Telephone Number 3 Default ( );

Default ( ). 32 ASCII characters. ____________________________________

Up to 32 digit telephone number. Blank is disabled. ________________________________

Cellular Options [314] SMS Telephone Number 4 Default ( );

[221] Cellular Public Access Point Name Default ( ). 32 ASCII characters ____________________________________

Up to 32 digit telephone number. Blank is disabled. ________________________________

[222] Cellular Login User Name

[315] SMS Telephone Number 5 Default ( );

Default ( ) 32 ASCII characters. ____________________________________

Up to 32 digit telephone number. Blank is disabled. ________________________________

[223] Cellular Login Password

[316] SMS Telephone Number 6 Default ( );

Default ( ). 32 ASCII characters. ____________________________________

Up to 32 digit telephone number. Blank is disabled. ________________________________

[224] Cellular Test Transmission Time of Day

[317] SMS Telephone Number 7 Default ( );

Default (9999) Valid range: 00 - 23 hrs. (HH) 00 - 59 min. (MM).

Up to 32 digit telephone number. Blank is disabled. ________________________________

|____|____|____|____|

[318] SMS Telephone Number 8 Default ( ); 32

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3G Alarm Communicator Installation Manual |____| [3] SMS Notification Opening/Closing Default (ON). |____| [4] SMS Notification System Maintenance Default (ON). |____| [5] SMS Notification System Test Default (ON). |____| [6] SMS Notification Internal Events Default (ON). |____| [7] SMS Notification Enabled Default (ON). |____| [8] SMS Interactive Enabled Default (ON).

Up to 32 digit telephone number . Blank is disabled. ________________________________

[321] SMS Telephone Number 1 Toggle Options |____| [1] SMS Notification Alarm/Restore Default (ON). |____| [2] SMS Notification Tamper/Restore Default (ON). |____| [3] SMS Notification Opening/Closing Default (ON). |____| [4] SMS Notification System Maintenance Default (ON). |____| [5] SMS Notification System Test Default (ON). |____| [6] SMS Notification Internal Events Default (ON). |____| [7] SMS Notification Enabled Default (ON). |____| [8] SMS Interactive Enabled Default (ON).

[326] SMS Telephone Number 6 Toggle Options |____| [1] SMS Notification Alarm/Restore Default (ON). |____| [2] SMS Notification Tamper/Restore Default (ON). |____| [3] SMS Notification Opening/Closing Default (ON). |____| [4] SMS Notification System Maintenance Default (ON). |____| [5] SMS Notification System Test Default (ON). |____| [6] SMS Notification Internal Events Default (ON). |____| [7] SMS Notification Enabled Default (ON). |____| [8] SMS Interactive Enabled Default (ON).

[322] SMS Telephone Number 2 Toggle Options |____| [1] SMS Notification Alarm/Restore Default (ON). |____| [2] SMS Notification Tamper/Restore Default (ON.) |____| [3] SMS Notification Opening/Closing Default (ON). |____| [4] SMS Notification System Maintenance Default (ON). |____| [5] SMS Notification System Test Default (ON). |____| [6] SMS Notification Internal Events Default (ON). |____| [7] SMS Notification Enabled Default (ON). |____| [8] SMS Interactive Enabled Default (ON).

[327] SMS Telephone Number 7 Toggle Options |____| [1] SMS Notification Alarm/Restore Default (ON). |____| [2] SMS Notification Tamper/Restore Default (ON.) |____| [3] SMS Notification Opening/Closing Default (ON). |____| [4] SMS Notification System Maintenance Default (ON). |____| [5] SMS Notification System Test Default (ON). |____| [6] SMS Notification Internal Events Default (ON). |____| [7] SMS Notification Enabled Default (ON). |____| [8] SMS Interactive Enabled Default (ON).

[323] SMS Telephone Number 3 Toggle Options |____| [1] SMS Notification Alarm/Restore Default (ON). |____| [2] SMS Notification Tamper/Restore Default (ON). |____| [3] SMS Notification Opening/Closing Default (ON). |____| [4] SMS Notification System Maintenance Default (ON). |____| [5] SMS Notification System Test Default (ON). |____| [6] SMS Notification Internal Events Default (ON). |____| [7] SMS Notification Enabled Default (ON). |____| [8] SMS Interactive Enabled Default (ON).

[328] SMS Telephone Number 8 Toggle Options |____| [1] SMS Notification Alarm/Restore Default (ON). |____| [2] SMS Notification Tamper/Restore Default (ON). |____| [3] SMS Notification Opening/Closing Default (ON). |____| [4] SMS Notification System Maintenance Default (ON). |____| [5] SMS Notification System Test Default (ON). |____| [6] SMS Notification Internal Events Default (ON). |____| [7] SMS Notification Enabled Default (ON) |____| [8] SMS Interactive Enabled Default (ON).

[324] SMS Telephone Number 4 Toggle Options |____| [1] SMS Notification Alarm/Restore Default (ON). |____| [2] SMS Notification Tamper/Restore Default (ON). |____| [3] SMS Notification Opening/Closing Default (ON). |____| [4] SMS Notification System Maintenance Default (ON). |____| [5] SMS Notification System Test Default (ON). |____| [6] SMS Notification Internal Events Default (ON). |____| [7] SMS Notification Enabled Default (ON). |____| [8] SMS Interactive Enabled Default (ON).

Area Label Programming [351] Account Label Default [Security System]. ________________________________ [352] System Label Default [System Area]. ________________________________ [353] Partition 1 Label Default [Partition 1]. ________________________________ [354] Partition 2 Label Default [Partition 2]. ________________________________

[325] SMS Telephone Number 5 Toggle Options |____| [1] SMS Notification Alarm/Restore Default (ON). |____| [2] SMS Notification Tamper/Restore Default (ON).

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3G Alarm Communicator Installation Manual [378] User 18 Label Default [User 18]. ________________________________ [379] User 19 Label Default [User 19]. ________________________________ [380] User 20 Label Default [User 20]. ________________________________ [381] User 21 Label Default [User 21]. ________________________________ [382] User 22 Label Default [User 22]. ________________________________ [383] User 23 Label Default [User 23]. ________________________________ [384] User 24 Label Default [User 24]. ________________________________ [385] User 25 Label Default [User 25]. ________________________________ [386] User 26 Label Default [User 26]. ________________________________ [387] User 27 Label Default [User 27]. ________________________________ [388] User 28 Label Default [User 28]. ________________________________ [389] User 29 Label Default [User 29]. ________________________________ [390] User 30 Label Default [User 30]. ________________________________ [391] User 31 Label Default [User 31]. ________________________________ [392] User 32 Label Default [User 32]. ________________________________ [393] User 33 Label Default [User 33]. ________________________________ [394] User 34 Label Default [User 34]. ________________________________ [395] User 35 Label Default [User 35]. ________________________________ [396] User 36 Label Default [User 36]. ________________________________ [397] User 37 Label Default [User 37]. ________________________________ [398] User 38 Label Default [User 38]. ________________________________ [399] User 39 Label Default [User 39]. ________________________________ [400] User 40 Label Default [User 40]. ________________________________

[355] Partition 3 Label Default [Partition 3]. ________________________________ [356] Partition 4 Label Default [Partition 4]. ________________________________ [357] Partition 5 Label Default [Partition 5]. ________________________________ [358] Partition 6 Label Default [Partition 6]. ________________________________ [359] Partition 7 Label Default [Partition 7]. ________________________________ [360] Partition 8 Label Default [Partition 8]. ________________________________

User Label Programming Programming is 16 character ASCII text [361] User 1 Label Default [User 1]. ________________________________ [362] User 2 Label Default [User 2]. ________________________________ [363] User 3 Label Default [User 3]. ________________________________ [364] User 4 Label Default [User 4]. ________________________________ [365] User 5 Label Default [User 5]. ________________________________ [366] User 6 Label Default [User 6]. ________________________________ [367] User 7 Label Default [User 7]. ________________________________ [368] User 8 Label Default [User 8]. ________________________________ [369] User 9 Label Default [User 9]. ________________________________ [370] User 10 Label Default [User 10]. ________________________________ [371] User 11 Label Default [User 11]. ________________________________ [372] User 12 Label Default [User 12]. ________________________________ [373] User 13 Label Default [User 13]. ________________________________ [374] User 14 Label Default [User 14.] ________________________________ [375] User 15 Label Default [User 15]. ________________________________ [376] User 16 Label Default [User 16]. ________________________________ [377] User 17 Label Default [User 17]. ________________________________

Zone Label Programming [401] Zone 1 Label Default [Zone 1].

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________________________________ [402] Zone 2 Label Default [Zone 2]. ________________________________ [403] Zone 3 Label Default [Zone 3]. ________________________________ [404] Zone 4 Label Default [Zone 4]. ________________________________ [405] Zone 5 Label Default [Zone 5]. ________________________________ [406] Zone 6 Label Default [Zone 6]. ________________________________ [407] Zone 7 Label Default [Zone 7]. ________________________________ [408] Zone 8 Label Default [Zone 8]. ________________________________ [409] Zone 9 Label Default [Zone 9]. ________________________________ [410] Zone 10 Label Default [Zone 10]. ________________________________ [411] Zone 11 Label Default [Zone 11]. ________________________________ [412] Zone 12 Label Default [Zone 12]. ________________________________ [413] Zone 13 Label Default [Zone 13]. ________________________________ [414] Zone 14 Label Default [Zone 14]. ________________________________ [415] Zone 15 Label Default [Zone 15]. ________________________________ [416] Zone 16 Label Default [Zone 16]. ________________________________ [417] Zone 17 Label Default [Zone 17]. ________________________________ [418] Zone 18 Label Default [Zone 18]. ________________________________ [419] Zone 19 Label Default [Zone 19]. ________________________________ [420] Zone 20 Label Default [Zone 20]. ________________________________ [421] Zone 21 Label Default [Zone 21]. ________________________________ [422] Zone 22 Label Default [Zone 22]. ________________________________ [423] Zone 23 Label Default [Zone 23]. ________________________________ [424] Zone 24 Label Default [Zone 24]. ________________________________ [425] Zone 25 Label Default [Zone 25]. ________________________________ [426] Zone 26 Label Default [Zone 26].

________________________________ [427] Zone 27 Label Default [Zone 27]. ________________________________ [428] Zone 28 Label Default [Zone 28]. ________________________________ [429] Zone 29 Label Default [Zone 29]. ________________________________ [430] Zone 30 Label Default [Zone 30]. ________________________________ [431] Zone 31 Label Default [Zone 31]. ________________________________ [432] Zone 32 Label Default [Zone 32]. ________________________________ [433] Zone 33 Label Default [Zone 33]. ________________________________ [434] Zone 34 Label Default [Zone 34]. ________________________________ [435] Zone 35 Label Default [Zone 35]. ________________________________ [436] Zone 36 Label Default [Zone 36]. ________________________________ [437] Zone 37 Label Default [Zone 37]. ________________________________ [438] Zone 38 Label Default [Zone 38]. ________________________________ [439] Zone 39 Label Default [Zone 39]. ________________________________ [440] Zone 40 Label Default [Zone 40]. ________________________________ [441] Zone 41 Label Default [Zone 41]. ________________________________ [442] Zone 42 Label Default [Zone 42]. ________________________________ [443] Zone 43 Label Default [Zone 43]. ________________________________ [444] Zone 44 Label Default [Zone 44]. ________________________________ [445] Zone 45 Label Default [Zone 45] . ________________________________ [446] Zone 46 Label Default [Zone 46]. ________________________________ [447] Zone 47 Label Default [Zone 47]. ________________________________ [448] Zone 48 Label Default [Zone 48]. ________________________________ [449] Zone 49 Label Default [Zone 49]. ________________________________ [450] Zone 50 Label Default [Zone 50]. ________________________________ [451] Zone 51 Label Default [Zone 51].

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Ethernet/Cellular Programming Worksheets ________________________________ [452] Zone 52 Label Default [Zone 52]. ________________________________ [453] Zone 53 Label Default [Zone 53]. ________________________________ [454] Zone 54 Label Default [Zone 54]. ________________________________ [455] Zone 55 Label Default [Zone 55]. ________________________________ [456] Zone 56 Label Default [Zone 56] . ________________________________ [457] Zone 57 Label Default [Zone 57]. ________________________________ [458] Zone 58 Label Default [Zone 58]. ________________________________ [459] Zone 59 Label Default [Zone 59]. ________________________________ [460] Zone 60 Label Default [Zone 60]. ________________________________ [461] Zone 61 Label Default [Zone 61]. ________________________________ [462] Zone 62 Label Default [Zone 62]. ________________________________ [463] Zone 63 Label Default [Zone 63]. ________________________________ [464] Zone 64 Label Default [Zone 64]. ________________________________

External Event Label Programming [501] Burglary Alarm Default [Burglary Alarm]. ________________________________ [502] Burglary Alarm Restore Default [Burglary Alarm Restore]. ________________________________ [503] Fire Alarm Default [Fire Alarm]. ________________________________ [504] Fire Alarm Restore Default [Fire Alarm Restore]. ________________________________ [505] 24 Hour Alarm Default [24 Hour Alarm]. ________________________________ [506] 24 Hour Alarm Restore Default [24 Hour Alarm Restore]. ________________________________ [507] Holdup Alarm Default [Holdup Alarm]. ________________________________ [508] Holdup Alarm Restore Default [Holdup Alarm Restore]. ________________________________ [509] Gas Alarm Default [Gas / Carbon Monoxide Alarm]. ________________________________

3G Alarm Communicator Installation Manual [510] Gas Alarm Restore Default [Gas / Carbon Monoxide Restore]. ________________________________ [511] Heat Alarm Default [High Temperature Alarm]. ________________________________ [512] Heat Alarm Restore Default [High Temperature Alarm Restore]. ________________________________ [513] Medical Alarm Default [Medical Alarm]. ________________________________ [514] Medical Alarm Restore [Medical Alarm Restore] . ________________________________ [515] Panic Alarm Default [Panic Alarm]. ________________________________ [516] Panic Alarm Restore Default [Panic Alarm Restore]. ________________________________ [517] Emergency Alarm Default [Emergency Alarm]. ________________________________ [518] Emergency Alarm Restore Default [Emergency Alarm Restore]. ________________________________ [519] Sprinkler Alarm Default [Sprinkler Alarm]. ________________________________ [520] Sprinkler Alarm Restore Default [Sprinkler Alarm Restore]. ________________________________ [521] Water Level Alarm Default [Water Level Alarm]. ________________________________ [522] Water Level Alarm Restore Default [Water Level Alarm Restore]. ________________________________ [523] Freeze Alarm Default [Low Temperature Alarm]. ________________________________ [524] Freeze Alarm Restore Default [Low Temperature Alarm Restore]. ________________________________ [525] Fire Supervisory Default [Fire Supervisory]. ________________________________ [526] Fire Supervisory Restore [Fire Supervisory Restore]. ________________________________ [527] Zone Tamper [Zone Tamper]. ________________________________ [528] Zone Tamper Restore Default [Zone Tamper Restore]. ________________________________ [529] Zone Fault Default [Zone Fault]. ________________________________ [530] Zone Fault Restore Default [Zone Fault Restore]. ________________________________ [531] Fire Trouble Default [Fire Trouble]. ________________________________ [532] Fire Trouble Restore Default [Fire Trouble Restore]. ________________________________ [533] Module Supervisory Default [Module Supervisory Trouble]. ________________________________

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[534] Module Supervisory Restore Default [Module Supervisory Restore]. ________________________________ [535] General System Tamper Default [General System Tamper]. ________________________________ [536] General System Tamper Restore Default [General System Tamper Restore]. ________________________________ [537] Wireless Device Low Battery Default [Wireless Device Low Battery]. ________________________________ [538] Wireless Device Low Battery Restore Default [Wireless Device Battery Restore]. ________________________________ [539] Cross Zone/Police Code Default [Burglary Verified]. ________________________________ [540] Burglary Not Verified Default [Burglary Not Verified]. ________________________________ [541] Duress Alarm Default [Duress Alarm]. ________________________________ [542] Opening After Alarm Default [Disarmed After Alarm]. ________________________________ [543] Recent Closing Default [Alarm Occurred After Arming]. ________________________________ [544] Alarm Canceled Default [Alarm Canceled]. ________________________________ [545] Keypad Lockout Default [Keypad Lockout]. ________________________________ [546] Exit Fault Default [Exit Fault]. ________________________________ [547] Partial ClosingDefault [Armed With Zones Bypassed]. ________________________________ [548] Zone Bypass Default [Zone Bypassed]. ________________________________ [549] Zone Unbypass Default [Zone Unbypassed]. ________________________________ [550] Auto Arm Cancel Default [Automatic Arming Cancelled]. ________________________________ [551] Closing Default [Armed By]. ________________________________ [552] Opening Label Default [Disarmed By]. ________________________________ [553] Special Closing Default [Armed]. ________________________________ [554] Special Opening Default [Disarmed]. ________________________________ [555] Late To Open Default [Late To Open]. ________________________________ [556] Delinquency Default [Delinquency]. ________________________________

[557] General System Trouble Default [General System Trouble]. ________________________________ [558] General System Trouble Restore Default [General System Trouble Restore]. ________________________________ [559] AC Line Trouble Default [AC Power Failure]. ________________________________ [560] AC Line Trouble Restore Default [AC Power Restore]. ________________________________ [561] Battery Trouble Default [Battery Trouble]. ________________________________ [562] Battery Trouble Restore Default [Battery Restore]. ________________________________ [563] Bell Circuit Trouble Default [Bell Circuit Trouble]. ________________________________ [564] Bell Circuit Trouble Restore Default [Bell Circuit Restore]. ________________________________ [565] Auxiliary Power Trouble Default [Auxiliary Power Trouble]. ________________________________ [566] Auxiliary Power Trouble Restore Default [Auxiliary Power Restore]. ________________________________ [567] Ground Fault Default [Ground Fault Trouble]. ________________________________ [568] Ground Fault RestoreDefault [Ground Fault Restore]. ________________________________ [569] TLM Failure Default [Telephone Line Failure]. ________________________________ [570] TLM Failure Restore Default [Telephone Line Restore]. ________________________________ [571] FTC Trouble Default [Fail To Communicate Trouble]. ________________________________ [572] FTC Restore Default [Fail To Communicate Restore]. ________________________________ [573] Event Buffer 75% Full Default [Event Buffer Near Full]. ________________________________ [574] DLS Lead In Default [Remote Programming Begin]. ________________________________ [575] DLS Lead Out Default [Remote Programming End]. ________________________________ [576] Installer Lead In Default [Local Programming Begin]. ________________________________ [577] Installer Lead Out Default [Local Programming End]. ________________________________ [578] Walk Test Lead In Default [Walk Test Begin]. ________________________________ [579] Walk Test Lead Out Default [Walk Test End]. ________________________________ [580] System Test Default [System Test Message].

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________________________________

[615] Status Request Default [Status Request];. ________________________________ [616] Alarm Memory Request Default [Alarm Memory Request]; ________________________________ [617] Help Default [Help]; ________________________________

Internal Event Label Programming [591] Panel Absent Trouble Default [Panel Communications Trouble]. ________________________________ [592] Panel Absent Trouble Restore Default [Panel Communications Restored]. ________________________________ [593] Module Reprogramming Default [Communicator Programming Updated]. ________________________________ [594] Firmware Update Default [System Test Message].

SMS Interactive Response [621] Function Successful Default [Successful]; ________________________________ [622] Function Failure Default [Unsuccessful]; ________________________________ [623] Invalid Command Default [Invalid Command]; ________________________________ [624] System Stay Armed Default [Stay Armed]; ________________________________ [625] System Away Armed Default [Away Armed]; ________________________________ [626] System Night Armed Default [Night Armed]; ________________________________ [627] System Disarmed Ready Default [Disarmed Ready]; ________________________________ [628] System Disarmed Not Ready Default [Disarmed Not Ready]; ________________________________ [629] System is in Alarm Default [is in Alarm]; ________________________________ [630] Trouble Label Default [Service is Required]; ________________________________ [631] No Alarms in Memory Default [is in Alarm]; ________________________________

|____|____| ________________________________ SMS Interactive Functions [601] Stay Arm Default [Stay Arm]; ________________________________ [602] Away Arm Default [Away Arm]; ________________________________ [603] Night Arm Default [Night Arm]; ________________________________ [604] Disarm Default [Disarm]; ________________________________ [605] Activate Command Output 1 Default [Activate Command Output 1]. ________________________________ [606] Activate Command Output 2 Default [Activate Command Output 2]. ________________________________ [607] Activate Command Output 3 Default [Activate Command Output 3]. ________________________________ [608] Activate Command Output 4 Default [Activate Command Output 4]. ________________________________ [609] Deactivate Command Output 1 Default [Deactivate Command Output 1]. ________________________________ [610] Deactivate Command Output 2 Default [deactivate command output 2]. ________________________________ [611] Deactivate Command Output 3 Default [Deactivate Command Output 3]. ________________________________

[901] Diagnostic Test Transmission |___| [1] Ethernet 1 Default (OFF). |___| [2] Ethernet 2 Default (OFF). |___| [3] Cellular 1 Default (OFF). |___| [4] Cellular 2 Default (OFF).

System Information (Read Only) [988] DNS 1 IP Address |____|____|____||____|____|____||____|____|____|____|____|____|

[989] DNS 2 IP Address |____|____|____||____|____|____||____|____|____|____|____|____|

[612] Deactivate Command Output 4 Default [Deactivate Command Output 4]. ________________________________ [613] Bypass Default [Bypass]; ________________________________ [614] Unbypass Default [Unbypass]; ________________________________

[991] Firmware Version |____|____|____|____|____|____|____|____|

[992] Ethernet IP Address |____|____|____||____|____|____||____|____|____|____|____|____|

[993] Ethernet Gateway Address |____|____|____||____|____|____||____|____|____|____|____|____|

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[994] Cellular IP Address |____|____|____||____|____|____||____|____|____|____|____|____|

[995] SIM Number ____________________________________

[996] Cellular Telephone Number This number is required for DLS, and Firmware upgrades. ____________________________________

[997] IMEI Number ____________________________________

[998] MAC Address |____|____|____|____|____|____||____|____|____|____|____|____|

System Reset Defaults [999] Software Default |____|____|

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3G Alarm Communicator Installation Manual

END USER LICENCE AGREEMENT IMPORTANT - READ CAREFULLY: DSC Software purchased with or without Products and Components is Copyrighted and is purchased under the following license terms: This End-User License Agreement (EULA) is a legal agreement between You (the company, individual or entity who acquired the SOFTWARE and any related HARDWARE) and Digital Security Controls (DSC), a division of Tyco Safety Products Canada Ltd., the manufacturer of the integrated security systems and the developer of the software and any related products or components (‘HARDWARE’) which you acquired. If the DSC software product (‘SOFTWARE PRODUCT’ or ‘SOFTWARE’) is intended to be accompanied by HARDWARE, and is NOT accompanied by new HARDWARE, You may not use, copy or install the SOFTWARE PRODUCT. The SOFTWARE PRODUCT includes computer software, and may include associated media, printed materials, and ‘online’ or electronic documentation. Any software provided along with the SOFTWARE PRODUCT that is associated with a separate EULA is licensed to You under the terms of that license agreement. By installing, copying, downloading, storing, accessing, or otherwise using the SOFTWARE PRODUCT, You agree unconditionally to be bound by the terms of this EULA, even if this EULA is deemed to be a modification of any previous arrangement or contract. If You do not agree to the terms of this EULA, DSC is unwilling to license the SOFTWARE PRODUCT to You, and You have no right to use it. SOFTWARE PRODUCT LICENSE The SOFTWARE PRODUCT is protected by copyright laws and international copyright treaties, as well as other intellectual property laws and treaties. The SOFTWARE PRODUCT is licensed, not sold, under the following terms:. GRANT OF LICENSE This EULA grants You the following rights: Software Installation and Use - For each license You acquire, You may have only one copy of the SOFTWARE PRODUCT installed. Storage/Network Use - The SOFTWARE PRODUCT may not be installed, accessed, displayed, run, shared or used concurrently on or from different computers, including a workstation, terminal or other digital electronic device (‘Device’). In other words, if You have several workstations, You will have to acquire a license for each workstation where the SOFTWARE will be used. Backup Copy - You may make back-up copies of the SOFTWARE PRODUCT, but You may only have one copy per license installed at any given time. You may use the back-up copy solely for archival purposes. Except as expressly provided in this EULA, You may not otherwise make copies of the SOFTWARE PRODUCT, including the printed materials accompanying the SOFTWARE. DESCRIPTION OF OTHER RIGHTS AND LIMITATIONS Limitations on Reverse Engineering, Decompilation and Disassembly - You may not reverse engineer, decompile, or disassemble the SOFTWARE PRODUCT, except and only to the extent that such activity is expressly permitted by applicable law notwithstanding this limitation. You may not make any changes or modifications to the Software, without the written permission of an officer of DSC. You may not remove any proprietary notices, marks or labels from the Software Product. You shall institute reasonable measures to ensure compliance with the terms and conditions of this EULA. Separation of Components - The SOFTWARE PRODUCT is licensed as a single product. Its component parts may not be separated for use on more than one HARDWARE unit. Single INTEGRATED PRODUCT - If You acquired this SOFTWARE with HARDWARE, then the SOFTWARE PRODUCT is licensed with the HARDWARE as a single integrated product. In this case, the SOFTWARE PRODUCT may only be used with the HARDWARE as set forth in this EULA. Rental - You may not rent, lease or lend the SOFTWARE PRODUCT. You may not make it available to others or post it on a server or web site. Software Product Transfer - You may transfer all of Your rights under this EULA only as part of a permanent sale or transfer of the HARDWARE, provided You retain no copies, You transfer all of the SOFTWARE PRODUCT (including all component parts, the media and printed materials, any upgrades and this EULA), and provided the recipient agrees to the terms of this EULA. If the SOFTWARE PRODUCT is an upgrade, any transfer must also include all prior versions of the SOFTWARE PRODUCT.

Termination - Without prejudice to any other rights, DSC may terminate this EULA if You fail to comply with the terms and conditions of this EULA. In such event, You must destroy all copies of the SOFTWARE PRODUCT and all of its component parts. Trademarks - This EULA does not grant You any rights in connection with any trademarks or service marks of DSC or its suppliers. COPYRIGHT - All title and intellectual property rights in and to the SOFTWARE PRODUCT (including but not limited to any images, photographs, and text incorporated into the SOFTWARE PRODUCT), the accompanying printed materials, and any copies of the SOFTWARE PRODUCT, are owned by DSC or its suppliers. You may not copy the printed materials accompanying the SOFTWARE PRODUCT. All title and intellectual property rights in and to the content which may be accessed through use of the SOFTWARE PRODUCT are the property of the respective content owner and may be protected by applicable copyright or other intellectual property laws and treaties. This EULA grants You no rights to use such content. All rights not expressly granted under this EULA are reserved by DSC and its suppliers. EXPORT RESTRICTIONS - You agree that You will not export or reexport the SOFTWARE PRODUCT to any country, person, or entity subject to Canadian export restrictions. CHOICE OF LAW - This Software License Agreement is governed by the laws of the Province of Ontario, Canada. ARBITRATION - All disputes arising in connection with this Agreement shall be determined by final and binding arbitration in accordance with the Arbitration Act, and the parties agree to be bound by the arbitrator’s decision. The place of arbitration shall be Toronto, Canada, and the language of the arbitration shall be English. 7. LIMITED WARRANTY NO WARRANTY - DSC provides the SOFTWARE ‘as is’ without warranty. DSC does not warrant that the SOFTWARE will meet your requirements or that operation of the SOFTWARE will be uninterrupted or error free. CHANGES IN OPERATING ENVIRONMENT - DSC shall not be responsible for problems caused by changes in the operating characteristics of the hardware, or for problems in the interaction of the SOFTWARE with non DSC software or hardware products. LIMITATION OF LIABILITY; WARRANTY REFLECTS ALLOCATION OF RISK -In any event, if any statute implies warranties or conditions not stated in this license agreement, entire liability under any provision of this license agreement shall be limited to the greater of the amount actually paid by you to license the SOFTWARE and five Canadian dollars (CAD$5.00). because some jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, the above limitation may not apply to you. DISCLAIMER OF WARRANTIES - This warranty contains the entire warranty and shall be in lieu of any and all other warranties, whether expressed or implied (including all implied warranties of merchantability or fitness for a particular purpose) and of all other obligations or liabilities on the part of DSC. DSC makes no other warranties. DSC neither assumes nor authorizes any other person purporting to act on its behalf to modify or to change this warranty, nor to assume for it any other warranty or liability concerning this SOFTWARE PRODUCT. EXCLUSIVE REMEDY AND LIMITATION OF WARRANTY - Under no circumstances shall DSC be liable for any special, incidental, consequential or indirect damages based upon breach of warranty, breach of contract, negligence, strict liability, or any other legal theory. such damages include, but are not limited to, loss of profits, loss of the SOFTWARE or any associated equipment, cost of capital, cost of substitute or replacement equipment, facilities or services, down time, purchasers time, the claims of third parties, including customers, and injury to property. DSC recommends that the entire system be completely tested on a regular basis. However, despite frequent testing, and due to, but not limited to, criminal tampering or electrical disruption, it is possible for this Software Product to fail to perform as expected.

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Ethernet/Cellular Programming Worksheets

3G Alarm Communicator Installation Manual

LIMITED WARRANTY Digital Security Controls (DSC) warrants the original purchaser that for a period of twelve (12) months from the date of purchase, the product shall be free of defects in materials and workmanship under normal use. During the warranty period, Digital Security Controls shall, at its option, repair or replace any defective product upon return of the product to its factory, at no charge for labour and materials. Any replacement and/or repaired parts are warranted for the remainder of the original warranty or ninety (90) days, whichever is longer. The original purchaser must promptly notify Digital Security Controls in writing that there is defect in material or workmanship, such written notice to be received in all events prior to expiration of the warranty period. There is absolutely no warranty on software and all software products are sold as a user license under the terms of the software license agreement included with the product. The Customer assumes all responsibility for the proper selection, installation, operation and maintenance of any products purchased from DSC. Custom products are only warranted to the extent that they do not function upon delivery. In such cases, DSC can replace or credit at its option. International Warranty The warranty for international customers is the same as for any customer within Canada and the United States, with the exception that Digital Security Controls shall not be responsible for any customs fees, taxes, or VAT that may be due. Warranty Procedure To obtain service under this warranty, please return the item(s) in question to the point of purchase. All authorized distributors and dealers have a warranty program. Anyone returning goods to Digital Security Controls must first obtain an authorization number. Digital Security Controls will not accept any shipment whatsoever for which prior authorization has not been obtained. Conditions to Void Warranty This warranty applies only to defects in parts and workmanship relating to normal use. It does not cover: • damage incurred in shipping or handling; • damage caused by disaster such as fire, flood, wind, earthquake or lightning; • damage due to causes beyond the control of Digital Security Controls such as excessive voltage, mechanical shock or water damage; • damage caused by unauthorized attachment, alterations, modifications, or foreign objects; • damage caused by peripherals (unless such peripherals were supplied by Digital Security Controls); • defects caused by failure to provide a suitable installation environment for the products; • damage caused by use of the products for purposes other than those for which it was designed; • damage from improper maintenance; or • damage arising out of any other abuse, mishandling or improper application of the products. Items Not Covered by Warranty In addition to the items which void the Warranty, the following items shall not be covered by Warranty: freight cost to the repair centre; products which are not identified with DSC's product label and lot number or serial number; or products disassembled or repaired in such a manner as to adversely affect performance or prevent adequate inspection or testing to verify any warranty claim.

Access cards or tags returned for replacement under warranty will be credited or replaced at DSC's option. Products not covered by this warranty, or otherwise out of warranty due to age, misuse, or damage shall be evaluated, and a repair estimate shall be provided. No repair work will be performed until a valid purchase order is received from the Customer and a Return Merchandise Authorisation number (RMA) is issued by DSC's Customer Service. Digital Security Controls’ liability for failure to repair the product under this warranty after a reasonable number of attempts will be limited to a replacement of the product, as the exclusive remedy for breach of warranty. Under no circumstances shall Digital Security Controls be liable for any special, incidental, or consequential damages based upon breach of warranty, breach of contract, negligence, strict liability, or any other legal theory. Such damages include, but are not limited to, loss of profits, loss of the product or any associated equipment, cost of capital, cost of substitute or replacement equipment, facilities or services, down time, purchaser’s time, the claims of third parties, including customers, and injury to property. The laws of some jurisdictions limit or do not allow the disclaimer of consequential damages. If the laws of such a jurisdiction apply to any claim by or against DSC, the limitations and disclaimers contained here shall be to the greatest extent permitted by law. Some states do not allow the exclusion or limitation of incidental or consequential damages, so that the above may not apply to you. Disclaimer of Warranties This warranty contains the entire warranty and shall be in lieu of any and all other warranties, whether expressed or implied (including all implied warranties of merchantability or fitness for a particular purpose) and of all other obligations or liabilities on the part of Digital Security Controls Digital Security Controls neither assumes responsibility for nor authorizes any other person purporting to act on its behalf to modify or to change this warranty, nor to assume for it any other warranty or liability concerning this product. This disclaimer of warranties and limited warranty are governed by the laws of the province of Ontario, Canada. Digital Security Controls recommends that the entire system be completely tested on a regular basis. However, despite frequent testing, and due to, but not limited to, criminal tampering or electrical disruption, it is possible for this product to fail to perform as expected. Out of Warranty Repairs Digital Security Controls will at its option repair or replace out-of-warranty products which are returned to its factory according to the following conditions. Anyone returning goods to Digital Security Controls must first obtain an authorization number. Digital Security Controls will not accept any shipment whatsoever for which prior authorization has not been obtained. Products which Digital Security Controls determines to be repairable will be repaired and returned. A set fee which Digital Security Controls has predetermined and which may be revised from time to time, will be charged for each unit repaired.

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EN50131-1 Installation Requirements For EN50131-1 compliant installations, the following programming options shall be set as described. Supervision Heartbeat (required for ATS4 and ATS5): • [851][004] set to 0087h (135s heartbeat). NOTE: The compatible receiver at ARC location shall have supervision window programmed for 1800s (ATS4) or 180s (ATS 5). • [851][005] options 1,2 and 3 shall be enabled • [851][005] option 8 shall be enabled Test transmission (required for ATS3): • [851] System test options [026-029] shall be enabled (FF) for the communication paths available. • [851][124-125] and [224-225] shall be programmed with time of day for test transmission and 1440 minutes (24h) for test transmission cycle. Configuration of communication paths (all ATS classes): • [300][001] select option 02 for auto routing (this will allow transmission of the events over all available communication paths in the system). • [380] enable option 5 (YES) for parallel transmission over all available communication paths (if redundant configuration is desired). • [382] enable option 5 (YES) this will enable the alternate communicator. • [384] enable the desired back-up configuration (receiver 2 back-up for receiver 1 or receiver 3 back-up for receiver 1). EN50131 Compliant Installations 1. The TL2603G-EU, 3G2060-EU, TL260 module is monitored by the control panel and it is programmed via the programming menu (* 8, section [851] in the control panel. The interface is connected to the PC-Link bus as shown in the diagram included in this manual. 2. The Ethernet port is protected against surge transients up to 2.5kV and both Ethernet port and GPRS/3G Cellular path are immune to conducted and radiated RF fields with levels up to 10V/m as tested per EN50130-4 Standard. 3. The TL2603G-EU, 3G2060-EU, TL260 module conforms with radiated emissions levels for Class B equipment as per standards EN61000-6-3/EN55022/CISPR22. 4. The TL2603G-EU, 3G2060-EU, TL260 module uses AES128 encryption and heartbeat supervision for both Ethernet and GPRS/ 3G Cellular communication paths and it meets security levels S2 as per EN50136-2-1 (EN50131-1). It also uses authentication for each message exchanged with the compatible receiver equipment at ARC and it meets level I2 for information security. 5. The TL2603G-EU module has two communication paths: Ethernet 10/100BaseT and GPRS/3G Cellular communication path that can be used in a redundant (parallel) mode or back-up mode configuration based on selecting the appropriate option in the programming section [851][005]. The 3G2060-EU module has only one communication path:GPRS/3G Cellular communication path using 900/1800/2100MHz Public Cellular Network. The TL260 module has only one communication path: Ethernet 10/100BaseT using Internet/Intranet network. TL2603G-EU, 3G2060-EU, TL260 have been certified by Telefication in accordance with EN50131-1 requirements for Grade 2, Class II and ATS Class 3,4,5.

© 2017 Tyco Security Products. All Rights Reserved. The trademarks, logos, and service marks displayed on this document are registered in the United States [and / or other countries]. Any misuse of the trademarks is strictly prohibited and Tyco will aggressively enforce its intellectual property rights to the fullest extent of the law, including pursuit of criminal prosecution wherever necessary. All trademarks not owned by Tyco are the property of their respective owners, and are used with permission or allowed under applicable laws. Product offerings and specifications are subject to change without notice. Actual products may vary from photos. Not all products include all features. Availability varies by region; contact your sales representative.

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