DSC TL280 Installation Manual

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Internet alarm communicator - international

Manuals Content

TL280(R) Internet Alarm Communicator - International

Installation Manual V4.1 Warning: This manual contains information on limitations regarding product use and function and information on the limitations as to the liability of the manufacturer. The entire manual should be carefully read.

Table of Contents

Table of Contents WARNING: Installer please read carefully General Model Information Panel Mounting Features EN50131-1 Installation Requirements Technical Specifications, Ratings and Compatibility Pre Installation Configuration Communicator Installation Configuration Installing Communicator in Panel Initial Panel Programming Communicator Status LEDs Communicator Troubleshooting Ethernet Programming Options Ethernet Cellular Programming Worksheets Warranty EULA Regulatory Information

2 3 4 4 4 4 4 5 5 6 6 8 9 10 11 22 25 25 26

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Passive infrared motion detectorsoperate bysensing changesin temperature. However their effectivenesscan be reduced when the ambient temperature risesnear or above bodytemperature or if there are intentionalor unintentional sourcesof heat in or near the detection area. Some of these heat sourcescould be heaters, radiators, stoves, barbecues, fireplaces, sunlight, steamvents, lighting and so on.

WARNING: Installer please read carefully Note to Installers The warningson thispage contain vitalinformation. Asthe onlyindividualin contact with systemusers, it isthe installer’sresponsibilityto bring each itemin this warning to the attention of allusersof thissystem.

Power Failure Controlunits, intrusion detectors, smoke detectorsand manyother security devicesrequire an adequate power supplyfor proper operation. If a device operatesfrombatteries, it ispossible for the batteriesto fail. Even if the batterieshave not failed, theymust be charged, in good condition and installed correctly. If a device operatesonlybyAC power, anyinterruption, however brief, willrender that device inoperative while it doesnot have power. Power interruptionsof any length are often accompanied byvoltage fluctuationswhich maydamage electronicequipment such asa securitysystem. After a power interruption has occurred, immediatelyconduct a complete systemtest to ensure that the system operatesasintended.

System Failures Thissystemhasbeen carefullydesigned to be aseffective aspossible. There are circumstances, however, involving fire, burglary, or other typesof emergencies where it maynot provide protection. Anyalarmsystemof anytype maybe compromised deliberatelyor mayfailto operate asexpected for a varietyof reasons. Some, but not all, of the reasonsmaybe: Access by Intruders Intrudersmayenter through an unprotected accesspoint, circumvent a sensing device, evade detection bymoving through an area of insufficient coverage, disconnect a warning device, or interfere with or prevent the proper operation of the system.

Security and Insurance Regardlessof itscapabilities, an alarmsystemisnot a substitute for propertyor life insurance. An alarmsystemalso isnot a substitute for propertyowners, renters, or other occupantsto act prudentlyto prevent or minimize the harmfuleffectsof an emergencysituation.

Component Failure Although everyeffort hasbeen made to make thissystemasreliable aspossible, the systemmayfailto function asintended due to the failure of a component.

Smoke Detectors Smoke detectorsthat are a part of thissystemmaynot properlyalert occupantsof a fire for a number of reasons, some of which follow. The smoke detectorsmay have been improperlyinstalled or positioned. Smoke maynot be able to reach the smoke detectors, such aswhen the fire isin a chimney, wallsor roofs, or on the other side of closed doors. Smoke detectorsmaynot detect smoke fromfireson another levelof the residence or building. Everyfire isdifferent in the amount of smoke produced and the rate of burning. Smoke detectorscannot sense alltypesof firesequallywell. Smoke detectorsmay not provide timelywarning of firescaused bycarelessnessor safetyhazardssuch assmoking in bed, violent explosions, escaping gas, improper storage of flammable materials, overloaded electricalcircuits, children playing with matches, or arson. Even if the smoke detector operatesasintended, there maybe circumstances when there isinsufficient warning to allow alloccupantsto escape in time to avoid injuryor death.

Compromise of Radio Frequency (Wireless) Devices Signalsmaynot reach the receiver under allcircumstanceswhich could include metalobjectsplaced on or near the radio path or deliberate jamming or other inadvertent radio signalinterference. Criminal Knowledge Thissystemcontainssecurityfeatureswhich were known to be effective at the time of manufacture. It ispossible for personswith criminalintent to develop techniqueswhich reduce the effectivenessof these features. It isimportant that the securitysystembe reviewed periodicallyto ensure that itsfeaturesremain effective and that it isupdated or replaced if it isfound that it doesnot provide the protection expected. Failure of Replaceable Batteries Thissystem’swirelesstransmittershave been designed to provide severalyears of batterylife under normalconditions. The expected batterylife isa function of the device environment, usage, and type. Ambient conditionssuch ashigh humidity, high or low temperatures, or large temperature fluctuationsmayreduce the expected batterylife. While each transmitting device hasa low batterymonitor which identifieswhen the batteriesneed to be replaced, thismonitor mayfailto operate asexpected. Regular testing and maintenance willkeep the systemin good operating condition.

Telephone Lines If telephone linesare used to transmit alarms, theymaybe out of service or busy for certain periodsof time. Also an intruder maycut the telephone line or defeat its operation bymore sophisticated meanswhich maybe difficult to detect. Warning Devices Warning devicessuch assirens, bells, horns, or strobesmaynot warn people or waken someone sleeping if there isan intervening wallor door. If warning devices are located on a different levelof the residence or premise, then it islesslikelythat the occupantswillbe alerted or awakened. Audible warning devicesmaybe interfered with byother noise sourcessuch asstereos, radios, televisions, air conditioners, other appliances, or passing traffic. Audible warning devices, however loud, maynot be heard bya hearing-impaired person.

Inadequate Installation Asecuritysystemmust be installed properlyin order to provide adequate protection. Everyinstallation should be evaluated bya securityprofessionalto ensure that allaccesspointsand areasare covered. Locksand latcheson windowsand doorsmust be secure and operate asintended. Windows, doors, walls, ceilingsand other building materialsmust be of sufficient strength and construction to provide the levelof protection expected. Areevaluation must be done during and after anyconstruction activity. An evaluation bythe fire and/or police department ishighlyrecommended if thisservice isavailable. Inadequate Testing Most problemsthat would prevent an alarmsystemfromoperating asintended can be found byregular testing and maintenance. The complete systemshould be tested weeklyand immediatelyafter a break-in, an attempted break-in, a fire, a storm, an earthquake, an accident, or anykind of construction activityinside or outside the premises. The testing should include allsensing devices, keypads, consoles, alarmindicating devices, and anyother operationaldevicesthat are part of the system. Insufficient Time There maybe circumstanceswhen the systemwilloperate asintended, yet the occupantswillnot be protected froman emergencydue to their inabilityto respond to the warningsin a timelymanner. If the systemisremotelymonitored, the response maynot occur in time to protect the occupantsor their belongings. Motion Detectors Motion detectorscan onlydetect motion within the designated areasasshown in their respective installation instructions. Theycannot discriminate between intrudersand intended occupants. Motion detectorsdo not provide volumetric area protection. Theyhave multiple beamsof detection and motion can onlybe detected in unobstructed areascovered bythese beams. Theycannot detect motion which occursbehind walls, ceilings, floor, closed doors, glasspartitions, glassdoorsor windows. Anytype of tampering whether intentionalor unintentionalsuch asmasking, painting, or spraying of anymaterialon the lenses, mirrors, windowsor anyother part of the detection systemwillimpair itsproper operation.

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General IMPORTANT This installation manual shall be used in conjunction with the control panel. All safety instructions specified within that manual shall be observed. The control panel is referenced as the “panel” throughout this document. This installation guide provides the basic wiring, programming and troubleshooting information. Use this guide in conjunction with the Installation Manual available online from the DSC website at www.dsc.com. The Ethernet communicator is a fixed, wall- mounted unit, and shall be installed in the location specified in these instructions.The equipment enclosure must be fully assembled and closed, with all the necessary screws/tabs, and secured to a wall before operation. Internal wiring must be routed in a manner that prevents: l Excessive strain on wire and on terminal connections, l Interference between power limited and non power limited wiring, l Loosening of terminal connections, or l Damage of conductor insulation. WARNING: Never install this equipment during a lightning storm!

Safety Information The installer must instruct the system user on each of the following: l Do not attempt to service this product. Opening or removing covers may expose the user to dangerous voltages or other risks. l Any servicing shall be referred to service persons only. l Use authorized accessories only with this equipment. l Do not stay close to the equipment during device operation.

Model Information This manual covers the following model of alarm communicator: TL280 and TL280R. References to model TL280(R) throughout this manual applies to all specified models unless stated differently. Models ending in “R” include a built-in RS-232 interface for connecting to local third party applications. The TL280 (R) is an Ethernet alarm communicator that sends alarm communication to Sur- Gard System I- IP, II, III (SGDRL3IP), IV (SG-DRL4IP), and 5 (SG-DRL5IP) central station receivers through Ethernet/Internet. The TL280(R) supports integration over IP and is available with licensed 3rd party product solutions. Specific programming for the related programming sections is to be provided by the 3rd party. A current list of compatible 3rd party solutions can be found at www.dsc.com. The communicator can be used as either a backup or primary communicator. The communicator supports Internet Protocol (IP) transmission of panel and communicator events over Internet.

Panel Mounting The TL280 communicator is compatible with HS2016, HS2032, HS2064, and HS2128 panels.

Features l l l l l l l l l l l l

128-bit AES encryption via Ethernet/Internet (NIST validation certificate number 2645). Ethernet LAN/WAN 10/100 BASE-T. Individual Internet periodic test transmission. Integrated call routing. Visual Verification (requires Sur-Gard System 5 Receiver) Remote firmware upgrade capability of the communicator and panel firmware via Internet. Panel remote uploading/downloading support via Internet. PC-LINK connection. SIA and Contact ID (CID) formats supported. Trouble display LEDs. Supervision heartbeats sent via Internet. Third party integration over cellular/IP. The product supports third party application via serial (R-models only) and Ethernet. Refer to third-party application documentation for more information.

EN50131-1 Installation Requirements For EN50131-1 compliant installations, the following programming options shall be set as described. Supervision Heartbeat (required for ATS4 and ATS5):

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l [851][004] set to 0087h (135s heartbeat). NOTE: The compatible receiver at ARC location shall have supervision window programmed for 1800s (ATS4) or 180s (ATS 5). l [851][005] options 1 and 3 shall be enabled Test transmission (required for ATS3): l [851] System test options [026] and [027] shall be enabled (FF) for the communication paths available. l [851][124] and [125] shall be programmed with time of day for test transmission and 1440 minutes (24h) for test transmission cycle Configuration of communication paths (all ATS classes) l [300][001] select option 02 for auto routing (this will allow transmission of the events over all available communication paths in the system) l [380] enable option 5 (YES) for parallel transmission over all available communication paths (if redundant configuration is desired) l [382] enable option 5 (YES) this will enable Alternate communicator l [384] enable the desired back-up configuration (receiver 2 back-up for receiver 1 or receiver 3 back-up for receiver 1).

Technical Specifications, Ratings and Compatibility Table 1: Communicator Ratings Model Power Supply Ratings

TL280(R) 10.8-12.5 VDC. Power is supplied from the panel’s PC- Link header or a PCL- 422 module in remote cabinet installations. In remote cabinet installations, the PCL-422 module located with the communicator is powered by either an HSM2204 or an HSM2300. Refer to the PCL-422 installation instructions for details.

Input Voltage

Current Consumption Current

100mA @ 13.66V

Environmental Specifications Operating Temperature Humidity

-10°C to 55°C 5% ~ 93% relative humidity, non-condensing

Mechanical Specifications Board Dimensions (mm) Weight (grams) with bracket

100 × 150 × 15 290 Table 2: Compatible Receivers and Panels

Communicator

Receiver/Panel l l

3G2080(R)

Receiver

l l l l

TL2803G(R)

Panel

l l l

Description Sur-Gard System I-IP Receiver, version 1.13+ Sur-Gard System II Receiver, version 2.10+ Sur-Gard SG-DRL3-IP, version 2.30+ (for Sur-Gard System III Receiver) Sur-Gard SG-DRL4-IP version 1.20+ (for Sur-Gard System IV Receiver) Sur-Gard SG-DRL5-IP version 1.00+ (for Sur-Gard System 5 Receiver) HS2016 HS2032 HS2064 HS2128

NOTE: Enter [*][8][Installer Code][900] at keypad to view the panel version number.

Pre Installation Configuration Encryption The communicator uses 128 Bit AES encryption. Encryption can only be enabled from the monitoring station receiver. Each receiver (Ethernet 1 and 2) can independently have encryption enabled or disabled. When encryption is enabled, the central station will configure the device to encrypt communications the next time the communicator module performs a communication to that receiver. NOTE: Packets will start being encrypted only after the next event is sent to that receiver, or if the unit is restarted. 5

Communicator Installation Configuration This Ethernet communicator shall be installed by service persons only (service person is defined as a person having the appropriate technical training and experience necessary to be aware of hazards to which that person may be exposed to in performing a task and can also take measures to minimize the risks to that person or other persons). The Communicator shall be installed and used within an environment that provides the pollution degree max 2, overvoltages category II, in non- hazardous, indoor locations only. This manual shall be used with the installation manual of the panel which is connected to the communicator. All instructions specified within the panel manual must be observed. All the local rules imposed by local electrical codes shall be observed and respected during installation.

Installing the Ethernet Cable A Category 5 (CAT 5) Ethernet cable must be run from a source with Internet connectivity to the communicator module, inside the panel. The communicator end of the cable must be terminated with an RJ45 plug, which will connect to the communicator’s RJ45 jack after the communicator is installed. All requirements for installation of CAT5 Ethernet cable must be observed for correct operation of the communicator, including, but not limited to, the following: l Do NOT strip off cable sheathing more than required for proper termination. l Do NOT kink/knot cable. l Do NOT crush cable with cable ties. l Do NOT untwist CAT5 pairs more than ½ in. (1.2cm). l Do NOT splice cable. l Do NOT bend cable at right angles or make any other sharp bends. NOTE: CAT5 specification requires that any cable bend must have a minimum 2 in. (5 cm) bend radius. Maximum length of CAT 5 cable is 328 ft. (100 m).

Running the RS-232 Cable (R models only) When installing the communicator for use with 3rd party applications an RS-232 cable must be connected between the 3rd party device and the communicator module. NOTE: Maximum cable length for RS-232 cable is 8 ft. (2.4 m). Please refer to the installation manual for the 3rd party device for wiring instructions.

Installing Communicator in Panel Installing Communicator with HS2016, HS2032, HS2064, and HS2128 Panel 1. To assemble supplied mounting bracket, perform the following: (See Figure 1). a. Remove the 4 white plastic standoffs from the bag provided with the communicator kit. b. Insert the 4 standoffs through the back of the mounting bracket, into the holes at each corner. c. Place the bracket on a flat, solid surface. Hold the communicator component side up and orient the 4 holes on the communicator with the 4 standoffs protruding from the bracket. Push the communicator firmly and evenly onto the standoffs until it is securely attached to the mounting bracket. d. Remove the panel front cover. e. Remove and discard the circular knockout located in the top-right section of the panel. Figure 1: Communicator Mounting Bracket

Mounting Holes Communicator Board

Mounting Holes

Stand Off

Mounting Plate

Mounting Plate

2. Install the Communicator into the panel: a. Attach one end of the PC-LINK cable to the panel PCLINK_2 header on the panel (red wire goes on the right-hand pin of the panel PCLINK_2 header (see Figure 3)). b. Insert the assembled communicator into the panel. 6

c. Locate the screw hole on the right side wall of the panel. See Figure 2 "screw". Line up the assembled communicator with the right side wall of the panel and, using the screw provided, secure the mounting bracket to the panel. d. Attach the other end of the PC-LINK cable to the communicator (red wire goes on the right-hand pin of the communicator PC-LINK header (See Figure 3)). Figure 2: HS2016/2032/2064/2128 Control Panel

PC-Link cable connector

UA60 1

GSM Radio

RJ-45

screw HS2016/2032/2064/2128

WARNING! - Modules are power limited. Do not route any wiring over the circuit board. Maintain at least 1in. (25.4mm) separation between circuit board and wiring. A minimum of ¼ in. (7mm) separation must be maintained at all points between non-power limited wiring and power limited wiring. 3. To electrically connect the communicator to the panel, perform the following steps (See Figure 3). a. Disconnect both AC power and battery connections from the panel, and disconnect telephone line.

Figure 3: Communicator Wiring Diagram 1 AUDIO/DEFAULT

Jumper pins 4 and 5 to reset.

Input Ratings: +10.8V ~ +12.5 VDC 100mA

TL280(R)

DSC

Network Link

UA601 YELLOW

HS2016/2032/2064/2128

SHLD

COM

RJ-45

PCLINK_2

From NID

Red

UA621

RXGND

PC-LINK

TX+ TXRX+

DSC Panel min. power requirements: - 16.5 VAC 40 VA transformer; - 12 VDC 7Ah battery

Red

Use only CAT5 Supervised

RS-232 To 3rd party device

AC AC AUX+

PGM1 PGM3 Z1 COM Z2 Z3 COM Z4 Z5 COM PGM2 PGM4

EGND

AUX BELL + BELL RED BLK YEL GRN

Maximum cable length 100 m (328 ft)

Z6 Z7 COM Z8

RING TIP T-1 R-1

4. Install the RS-232 connections (R models only). If using the communicator with a 3rd party device, wire the connections as per the table below. Maximum cable length for RS-232 cable is 8 ft. (2.4 m). NOTE: Please refer to the installation manual for the 3rd party device for wiring instructions. 7

Table 3: RS-232 Connections 3rd Party Device Communicator TX RX+ Unused RXRX TX+ Unused TXGND GND

Install Network Cable 1. Route the CAT 5 Ethernet cable through back of the panel and plug it into the communicator’s RJ45 jack. 2. Perform the following steps for initial power on of the panel with communicator installed: a. Reconnect the AC power, telephone line, and battery + connector to the panel. (The communicator and panel will power up together). b. Observe that the communicator’s red and yellow LEDs are flashing together while it initializes. The red and yellow LEDs will continue to flash until the communicator has successfully communicated to all programmed receivers. If this is the first time the communicator has been powered up, the module will not be able to initiate communication until it has been programmed. NOTE: Initialization may take several minutes to complete. Red and yellow LEDs will flash together during initialization. Do not continue to next step until the red and yellow LEDs have stopped flashing. (If only the yellow LED is flashing, there is a communicator trouble). Correct trouble indicated by flashes on yellow LED before continuing. (for troubleshooting assistance see Table 6 ). 3. Mount the panel in location.

Initial Panel Programming Keypad Data Display NOTE: Programming locations are accessible via the keypad. l Section-Toggle Options: The number is displayed when toggle is ON, the number is not displayed when toggle is OFF. (e.g., toggle options displays: [--3--6--]. Options 3 and 6 are ON, all others are OFF). Pressing keys 1 through 8 will alternately turn the toggle ON and OFF. l HEX/Decimal Data: Values that are provided with two defaults, separated by a “/” character, use the format: hexadecimal followed by decimal equivalent (e.g., default [0BF5/3061]). Hexadecimal numbers are shown, with all leading zeros, to the full field length defined for the number.

Entering HEX values at keypad To enter HEX values at the keypad, press the * key before entering the HEX value. (e.g., to enter “C” at the keypad, press [*][3])

Entering ASCII Characters at keypad 1. 2. 3. 4.

Press [*] and use scroll buttons [<] [>] to display “ASCII Entry” on the LCD screen. Press [*] to select ASCII entry mode. Use the [<] [>] scroll keys to display the desired character and press [*] to save and exit ASCII. Repeat the steps above to enter another ASCII character.

HS2016/2032/2064/2128 Initial Programming Please refer to the panel manual for details. Perform the following steps to ensure that the communicator and the panel work together as intended. These sections must be programmed at the panel keypad. Enter [*][8][Installer Code][Section Number]. Record any values that are modified from their default, in the appropriate worksheets for the panel or communicator. 1. In panel section [377] ‘Communication Variables’, subsection [002] ‘Communication Delays’, sub-subsection [1] ‘Communication Delay’, program 060 (seconds). 2. In panel section [382] ‘Communicator Option 3’ set option [5] ON. NOTE: If this option is OFF, the yellow status LED on the communicator will indicate ‘Panel Supervision Trouble’ (2 flashes) and the unit can not be programmed via the PC-LINK cable. NOTE: Account number in communicator section [851 ][021] automatically syncs with panel system account number in section [310][000] ‘Account Code’. 3. In panel sections [300] subsections [001] to [004], program the subsection with 02 to 06.

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Table 4: Communicator Path Programming Value 02 03 04

Communication Method Auto Routing Ethernet 1 Ethernet 2

NOTE: Refer to panel manual for additional information 4. In panel section [350] ‘Communication Formats’, program the communication format as: CID (03) or SIA FSK (04). 5. In panel sections [311] - [318] ‘Partition Call Directions’, program the call direction options for the system. 6. In panel section [401] ‘DLS/SA Options’, set toggle option [2] ‘User Enable DLS’ to ON in order to perform panel DLS session through cellular or Ethernet. NOTE: Before leaving the premises, the installer should verify all programmed communications paths. See programming options section [851][901] to send immediate test transmissions.

Communicator Troubles displayed on a HS2016/2032/2064/2128 The communication trouble is the only trouble that will appear on the keypad Liquid Crystal Display (LCD) when encountered by a communicator installed in a HS2016/2032/2064/2128. For more information about the trouble on the communicator module refer to the panel event buffer or by accessing *2 to view the individual trouble types. Log entry will show Fault or Restore for each of the following events: l Alt comm SIM lock Trouble/Restore l Alt. comm Cellular Trouble/Restore l Alt. comm Ethernet Trouble/Restore l Alt. comm Fault/Restore l Alt comm Receiver (1-4) Absent/Restore l Alt comm Receiver (1-4) Supervision Trouble/Restore l Alt comm Receiver (1-4) FTC Trouble/Restore NOTE: When Panel displays “Alternate Fault”, communicator programming is not accessible via the keypad.

Communicator Status LEDs The communicator has 2 on-board LED indicators: a yellow trouble LED and a red network connection status LED.

Yellow Trouble LED This yellow LED will flash to indicate a trouble on the unit. The number of flashes indicates the type of trouble. See the table below for the coded flashes and the conditions which will activate the trouble status LED. Table 5: Yellow Trouble Status LED # of # of Trouble Trouble Flashes Flashes 2 Panel Supervision Trouble 8 Receiver Supervision Trouble 4 Not Applicable 9 FTC Trouble 5 Not Applicable 10 Not Applicable 6 Ethernet Trouble 12 Module Configuration Trouble 7 Receiver Not Available Trouble NOTE: Only the highest priority trouble (2 flashes is the highest priority trouble) is indicated. When this trouble is restored, the next highest trouble will indicate, if present. This will continue until all troubles have been cleared (yellow LED is not flashing). The following paragraphs describe the conditions associated with the trouble indicated:

Panel Supervision Trouble (2 Flashes) This trouble will be indicated when communication between the communicator module and the panel fails. If the module can not communicate with the panel (e.g., loss of power to the panel) the communicator will send the ‘Panel Absent Trouble Event’ message to the central station receiver. When communication returns, a ‘Panel Absent Restore Event’ is sent by the communicator to the central station receiver. The reporting codes are ET0001 for trouble and ER0001 for restore. The panel absent event always uses the primary receiver account code when communicating to the central station. NOTE: The panel supervision trouble/restore are internally generated events by the communicator. Trouble is generated if the communicator misses 6 polls. Trouble is restored on receipt of first poll from the panel.

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Ethernet Trouble (6 Flashes) This trouble is indicated when Ethernet link between the transmitter and the local switch or router is absent. This trouble will also be indicated if the unit fails to get Dynamic Host Control Protocol (DHCP) settings from the DHCP server. (Not active if Ethernet receivers are not programmed).

Receiver Not Available (7 Flashes) This trouble is indicated if the unit is not able to successfully initialize with any of the programmed receivers. Unprogrammed receivers are excluded.

Receiver Supervision Trouble (8 Flashes) This trouble is indicated when receiver supervision is enabled and communication between the communicator module and the receiver fails. Trouble is indicated if Ethernet 1 is supervised and does not receive a heartbeat from the receiver.

FTC Trouble (9 Flashes) This trouble is indicated when the unit fails to communicate module events to the central station. Trouble is displayed after the unit has exhausted all communications attempts to all programmed receivers for events generated by the communicator.

Module Configuration Trouble (12 Flashes) This trouble is indicated when the system account code or the receiver account have not been programmed. Disabled receivers are excluded.

Red Network Connection Status LED BLINKING: Indicates communications in progress. l Once quickly for outgoing Ethernet transmission. l Twice quickly to indicate incoming Ethernet ACK/NACK. OFF: This is the normal state of the red network connection status LED. There are no network connection issues present. ON: There is a problem with the Ethernet or the cellular network connection. LED will be ON if any of the following occur: l Ethernet cable is not connected l DHCP configuration times out.

Network Activity LED (Red) l

Ethernet Activity: Red LED will blink quickly once for transmit, or twice for receive.

Communicator Troubleshooting NOTE: For additional details: l Refer to section [983] for troubleshooting the firmware updates l Refer to section [984] to verify the trouble status Table 6: Trouble Indications Trouble Indication

Trouble Indicator Digit

Possible Causes

No Indication

N/A

No Power

l

l

02

Panel Supervision Trouble

Trouble Possible Solution l

Yellow LED – 2 Flashes

l

l l

Yellow LED – 6 Flashes

06

Ethernet Trouble

l

l

l

Check the power connections between the panel and the communicator. Confirm PC-LINK cable is properly installed between communicator and panel. Check section [382] toggle option[5] is ON (Alternate Communicator Enabled). Ensure the PC-LINK cable between the panel and communicator is connected properly (not reversed) and is securely in place. Check with the ISP to confirm Internet service is active in the area. Ensure the Ethernet cable is securely inserted into the RJ45 jack of the communicator and the hub/router/switch. Check the link light on the hub/router/switch is ON. If link light is OFF, start the hub/router/switch. If DHCP is used, ensure that the unit has an assigned IP address from the server. In Section [851] [992] verify a valid IP address is programmed. If not, contact the network administrator. If problem persists, replace the Ethernet cable and RJ45 connector.

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Trouble Indication

Trouble Indicator Digit

Possible Causes

Trouble Possible Solution l l

Yellow LED – 7 Flashes

07

Receiver Not Available

l l l

Receiver Supervision Trouble

l

Ensure that the Ethernet path has Internet connectivity. If using a static IP address, confirm that the gateway and subnet mask are entered correctly. If the network has a firewall, ensure the network has the programmed outgoing ports open (default UDP port 3060 and port 3065). Ensure that all the receivers are programmed for DHCP or have the proper IP address and port number. This trouble is indicated when supervision is enabled and the unit is not able to successfully communicate with the receiver. If this trouble persists, contact the central station.

Yellow LED – 8 Flashes

08

Yellow LED 9 Flashes

09

FTC Trouble

0C

Module Configuration Trouble

N/A

Initialization l The unit is still initializing please wait while the unit gets its programming and establishes a connection to all programmed receivers. Sequence NOTE: This process may take several minutes to complete. l If the initialization sequence is taking more than several minutes, the boot loader might have failed. l Confirm that the boot loader has failed by entering communicator Boot Loader programming [*][8][installer code][851]. l If access is granted, continue waiting for the initialization sequence to Failed complete. l If access is denied (long error tone), disconnect power from, then reconnect power to the communicator module.

Yellow LED – 12 Flashes

Red and Yellow LEDs flashing together

l l

l l

The unit has exhausted all communications attempts to all programmed receivers for events generated by the communicator. Restart the system, if trouble persists, contact the dealer. This indication appears when section [021] system account code or sections [101] or [111] receiver account code have not been programmed. Ensure that a valid account code has been entered in these sections.

.

Ethernet Programming Options The programming sections described in this document can be viewed at the keypad LCD. To start programming enter: [*][8] [installer code][851][section number], where section number is the 3-digit section number referenced in this section. The programming worksheets at the end of this document can be used to record the new values when programming changes have been made from the default values. Programming sections are accessed through the panel keypad. Installers may set/review/record programming options at the panel keypad.

System Options [001] Ethernet IP Address Default (000.000.000.000) Enter the IP address of the communicator. Ensure that the IP address is unique to the communicator on the local network. Format is 4 fields, each field is a 3 digit decimal number. Valid range: 000-255. If an IP address is programmed in this section, the unit will operate with static IP (DHCP disabled). Sections [002] and [003] must also be programmed when using static IP addresses. NOTE: Default for this section is Dynamic Host Configuration Protocol (DHCP) enabled. When enabled, the DHCP server will set values for: IP address [001], subnet mask [002], and gateway [003]. Programming an IP address in this section will disable DHCP (Static IP). [002] Ethernet IP Subnet Mask Default (255.255.255.000) Enter the Ethernet IP subnet mask of the communicator. Format is 4 fields, each field is 3 digits. Valid range: 000-255. NOTE: If DHCP is enabled, the DHCP server will assign the subnet mask for this section and the programmed value will be ignored.

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[003] Ethernet Gateway IP Address Default (000.000.000.000) Enter the Ethernet gateway IP address of the communicator. The gateway IP address is required when a router is used on the local network to reach the destination IP address specified in section [001]. Format is 4 fields, each field is a 3 digit decimal number. Valid range: 000-255. NOTE: If DHCP is enabled, the DHCP server will assign the gateway IP address for this section and the programmed value will be ignored. [004] Receiver Supervision Interval Default (0087/135) When receiver supervision is enabled (ON) in section [005] toggle option [3], the unit sends heartbeats to Ethernet receiver 1 to test the communications path. Use this section to set the interval time (in seconds) when heartbeats will be sent to the receiver. Valid range 000A-FFFF seconds. If the programmed value is less than (000A/10) seconds, supervision is disabled. l Receiver Window: This is the supervision timeout that must be configured at the central station receiver. l Recommended Values: This is the recommended heartbeat interval that should be programmed into the communicator. [005] System Toggle Options [1] Ethernet Receiver 1 Supervised Default (OFF) ON: Ethernet receiver 1 will be supervised and heartbeats will be sent to Ethernet receiver 1 based on the supervision interval programmed in section [004]. OFF: Ethernet receiver 1 will not be supervised. When disabled, heartbeat 1 is sent to the Ethernet receiver once every hour, regardless of supervision type (heartbeat 1 or 2). The heartbeat is resent every 5 seconds until ACK. If no event or heartbeat ACK is received after (receiver supervision interval + 75 seconds), supervisory trouble is indicated. NOTE: Ethernet receiver 2 can not be supervised. [2] Reserved [3] Supervision Type Default (OFF) ON: Heartbeat 1 (commercial supervision). This supervision type is suitable for applications where swap detection is required on the supervisory packet. OFF: Heartbeat 2 (residential supervision). This supervision type is suitable for applications where supervision of the communication path to the receiver is required. (no swap detection). NOTE: Commercial supervision is more data intensive than residential supervision and should only be used when required to meet the approval for the installation. [4]-[5] Reserved [6] Remote Firmware Upgrade Default (ON) ON: The communicator module firmware can be remotely upgraded using the Ethernet. OFF: The communicator module firmware can not be remotely upgraded. Local firmware upgrade is still possible. [7] Alternate Test Transmissions Default (OFF). ON: When the periodic test transmission interval occurs, the test transmission will alternate between being sent to the primary and secondary receivers with each test transmission interval. OFF: When the periodic test transmission interval occurs, the test transmission will be sent to the programmed receivers, based on the settings of the periodic test transmission reporting codes. [8] Reserved [006] System Toggle Options 2 [1] Ethernet 1 receiver enabled. Default (ON). ON: Ethernet receiver 1 is enabled. OFF: Ethernet receiver 1 is disabled. [2] Ethernet receiver 2 is enabled. Default (ON). ON: Ethernet receiver 2 is enabled. OFF: Ethernet receiver 2 is disabled. [3]-[7] Reserved [8] Network Trouble Suppression. Default (OFF). ON: GSM/Ethernet/Supervisory troubles follow a delay timer as programmed in section [226]. OFF: GSM/Ethernet/Supervisory troubles are not suppressed. [007] DNS Server IP 1 Default (000.000.000.000) Enter the IP address for DNS server 1. Format is 4 fields, each field is a 3-digit decimal. Valid range: 000-255. NOTE: If no value is programmed and DHCP is used, the DHCP server will configure the address. If an address is programmed and DHCP is used, the programmed address will be used instead of the DHCP address. [008] DNS Server IP 2 Default (000.000.000.000) Enter the IP address for DNS server 2. Format is 4 fields, each field is a 3-digit decimal. Valid range: 000-255. 12

NOTE: If no value is programmed and DHCP is used, the DHCP server will assign this value. If an address is programmed and DHCP is used, the programmed address will be used instead of the DHCP address.

Programming Options [010] System Toggle Options 3 [1] Reserved. [2] Visual verification. Default (OFF) ON: Visual verification is enabled. OFF: Visual verification is disabled. [3]-[8] Reserved. [011] Installer Code Default (CAFE) Program the installer code for the communicator module. The installer code will be required when programming the communicator module. Valid range: 0000 - FFFF. [012] DLS Incoming Port Default (0BF6/3062) The DLS incoming local port (listening port) is the port DLS V will use when connecting to the communicator. If a router or gateway is used, it must be programmed with a transmission control protocol (TCP) port forward for this port to the communicator module IP address. Valid range: 0000 - FFFF. [013] DLS Outgoing Port Default (0BFA/3066) The DLS outgoing port is used for outgoing session to DLS V after an SMS request has been sent to the communicator. Use this section to set the value of the local outgoing port. The value must be changed if the communicator is located behind a firewall and must be assigned a particular port number, as determined by the network administrator. In most cases, changing the default value or configuring the firewall with this port is not required. Valid range: 0000-FFFF. NOTE: If section [006] toggle option [7] is ON, DLS will use the primary path for session. If section [006] toggle option [7] is OFF DLS will use the Ethernet path, if available. [015] DLS Call-Up IP Default (000.000.000.000) [016] DLS Call-Up Port Default (0000) [020] Time Zone Default (00) Please refer to panel manual section ‘Real Time Clock’ for more details. Use Column 2 (Offset Hours) to find the local Time Zone. Record the two digit HEX value from Column 1 (HEX Value) on the same row. Program this HEX value for the Time Zone. Valid range is 00 - FF. Table 7: World Wide Time Zones HEX Value 01 05 09 0B 0D 11 15 19 1D 1F 21 23

Offset Hours -12 -11 -10 -9.5 -9 -8 -7 -6 -5 -4.5 -4 -3.5

Standard Abbreviation BIT SST HAST MIT AKST PST MST CST EST VST AST NST

Location Baker Island Time Somoa Standard Time Hawaii-Aleutian Standard Time Marquesas Island Time Alaska Standard Time Pacific Standard Time Mountain Standard Time Central Standard Time Eastern Standard Time Venezuela Standard Time Atlantic Standard Time Newfoundland Standard Time

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HEX Offset Value Hours 25 -3 29 -2 2D -1 31 0 35 1 39 2 3D 3 3F 3.5 41 4 43 4.5 45 5 47 5.5 48 5.75 49 6 4B 6.5 4D 7 51 8 52 8.25 54 8.75 55 9 57 9.5 59 10 5B 10.5 5D 11 5F 11.5 61 12 64 12.75 65 13 69 14 70-FF N/A

Standard Abbreviation ART BEST CVT GMT CET SAST AST IRST GST AFT PKT IST NPT VOST MMT BDT CST APO ACWST KST ACST AEST LHST VUT NFT NZST CHAST TOT LINT N/A

Location Argentina Time Brazil Eastern Standard Time Cape Verde Time Greenwich Mean Time (UTC) Central European Time South Africa Standard Time Arabic Standard Time Iran Standard Time Gulf Standard Time Afghanistan Time Pakistan Time Indian Standard Time Nepal Time Vostok Time Myanmar Time Bangladesh Standard Time China Standard Time Apo Island Time Australian Central Western Standard Time Korea Standard Time Australian Central Standard Time Australian Eastern Standard Time Lord Howe Standard Time Vanuatu Time Norfolk Island Time New Zealand Standard Time Chatham Island Standard Time Tonga Time Line Island Time N/A

[021] Account Code Default (FFFFFF) The account code is included when transmitting any events generated by the communicator. (e.g., panel absent trouble). It is recommended that the account code be the same as the control panel account number. Valid range: 000001-FFFFFE. If 4 digit account codes are needed the 2 lowest digits must be programmed as FF (e.g., Account 1234 is programmed as:1234FF). NOTE: Programming this section with all 0 or F will cause a module configuration trouble. NOTE: This section shall sync with panel option [310] with PowerSeries Neo Panels version 1.00 or higher. [022] Communications Format Default (04) Program 03 for Contact ID (CID). Program 04 for SIA. The module can be configured to send Events in SIA or CID format. The SIA communication format follows the level 2 specifications of the SIA Digital Communication Standard - October 1997. This format will send the account code along with its data transmission. The transmission will look similar to the following at the receiver. NOTE: This section shall sync with PowerSeries Neo panels version 1.00 or higher. Example: Nri0 ET001 where: N = New Event; ri0 = Partition/Area identifier; ET = Panel Absent Trouble; 001 = Zone 001.

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Communications Reporting Codes Table 8: Communications Reporting Codes Event [023] Panel Absent Trouble [024] Panel Absent Trouble Restore [026] Ethernet 1 Test Transmission [027] Ethernet 2 Test Transmission [030] FTC Restore

SIA Identifier ET ER RP RP YK

CID SIA CID Event ReportingCode Qualifier Code 0001 1 3 0001 3 3 0001 1 6 0002 1 6 0001 3 3

CID CID Reporting User/Zone Code 55 001 55 001 A3 951 A3 952 54 001

[023] Panel Absent Trouble Default (FF) Program 00 to disable this event or FF to enable. This event will occur when communications with the panel have been lost for more than 60 seconds. [024] Panel Absent Trouble Restore Default (FF) Program 00 to disable this event or FF to enable. This event will occur when communications with the control panel have resumed.

System Test Options Test Transmissions to Primary Receiver, with Backup to Secondary Receiver: Set Ethernet section [026] to (FF); [027] to (00). l If the test transmission fails to the primary receiver it will backup to the secondary receiver. l If the test transmission fails to the secondary receiver an FTC trouble will be generated. Independent Test Transmission to Primary and Secondary Receivers: Set Ethernet section [026] to (FF); [027] to (FF). l The module will send periodic test transmissions to each receiver independently, with no backups. l If the test transmission fails to any of the programmed receivers, an FTC trouble will be generated. Alternating Test Transmission: Alternate test transmission can be enabled or disabled in section [005] toggle option [7]. Alternating Test Transmission with backup receivers: Set Ethernet section [026] to (FF); [027] to (00). Interval 1: l If the test transmission fails to the primary receiver it will backup to the secondary receiver. l If the test transmission fails to the secondary receiver an FTC trouble will be generated. Interval 2: l If the test transmission fails to the secondary receiver it will backup to the primary receiver. l If the test transmission fails to the primary receiver an FTC trouble will be generated. Test Transmission Unique to Primary and Secondary Receivers: Set Ethernet section [026] to (FF); [027] to (FF). Interval 1: l The module will send periodic test transmissions to primary receivers (Ethernet primary) independently, with no backups. l If the test transmission fails to any of the programmed primary receivers, an FTC trouble will be generated. Interval 2: l The module will send periodic test transmissions to secondary receivers (Ethernet secondary) independently, with no backups. l If the test transmission fails to any of the programmed secondary receivers, an FTC trouble will be generated. [026] Ethernet 1 Transmission Default (FF) Program 00 to disable this event transmission or FF to enable. See system test options (above) for details on settings. [027] Ethernet 2 Transmission Default (00) Program 00 to disable this event transmission or FF to enable. See system test options (above) for details on settings.

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[030] FTC Restore Default (FF) Program 00 to disable this event transmission or FF to enable. This event will occur when an FTC Trouble on the system restores. [037] System Firmware Update Fail Default (FF); Program 00 to disable this event transmission or FF to enable. This event will occur when the panel firmware updated has failed. Table 9: System Firmware Update Fail Event [037] System FW Update Fail

SIA Identifier LU

CID SIA CID Event ReportingCode Qualifier Code 0000 1 9

CID CID Reporting User/Zone Code 04 003

NOTE: The communicator will report ´System Update Fail´ only if the panel becomes offline after a remote firmware update session has started. [095] SA Incoming Local Port Default (0000) [096] SA Outgoing Local Port Default (0000) [097] SA Call Up IP Default (000.000.000.000) [098] SA Call Up Port Default (0000) [099] SA Access Code Default (FFFFFFFF) Ethernet Receiver 1 Options [101] Ethernet Receiver 1 Account Code Default (0000000000) The account code is used by the central station to distinguish between transmitters. This account code is used when transmitting heartbeat signals to the central station receiver. Signals received from the panel will use the control panel account number. Valid range: 0000000001-FFFFFFFFFE. Programming all 0 or all F will cause a module configuration trouble. [102] Ethernet Receiver 1 DNIS Default (000000) The Dialed Number Information Service (DNIS) is used in addition to the account code to identify the communicator module at the central station. Valid range: 000000 - 099999. Value is entered as a leading 0 followed by the 5 digit DNIS. Format is Binary Coded Decimal (BCD). NOTE: Each Ethernet receiver must be programmed with a unique DNIS. [103] Ethernet Receiver 1 Address Default (127.000.000.001) The default address enables the communicator to operate in Unattended Mode. Unattended mode is used when a receiver is not available and the unit is required to perform DLS sessions. Typically used where the customer programs the control panel daily due to access control and still wants to receive alarms without buying extra hardware (receiver) or software. NOTE: When a valid IP address has been programmed, Ethernet receiver 1 is enabled and will communicate events over the Ethernet channel. [104] Ethernet Receiver 1 UDP Remote Port Default (0BF5/3061) This section determines the UDP remote port of Ethernet receiver 1. Valid range: 0000 - FFFF. [105] Ethernet Receiver 1 UDP Local Port Default (0BF4/3060) Use this section to set the value of the UDP local outgoing port. Set the value of this port when the installation is located behind a firewall and must be assigned a particular port number as determined by the central station system administrator. Valid range: 0000 - FFFF.

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[106] Ethernet Receiver 1 Domain Name Default ( ) Enter the domain name as 32 ASCII characters.

Ethernet Receiver 2 Options [111] Ethernet Receiver 2 Account Code Default (0000000000) The account code is used by the central station to distinguish between transmitters. The account code is used when transmitting heartbeat signals to the central station receiver. Signals received from the control panel will use the control panel account number. Valid range: 0000000001- FFFFFFFFFE. Programming all 0 or all F will cause a module configuration trouble (yellow LED=12 flashes). [112] Ethernet Receiver 2 DNIS Default (000000) The DNIS is used in addition to the account code to identify the communicator module at the central station. Valid range: 000000 - 099999. Value is entered as leading 0 followed by the 5-digit DNIS. Format is BCD. NOTE: Each Ethernet receiver must be programmed with a unique DNIS. [113] Ethernet Receiver 2 Address Default (000.000.000.000) Programming the Ethernet receiver 2 IP address with 000.000.000.000 will disable Ethernet. Enter the Ethernet receiver 2 IP address. This address will be provided by the central station system administrator. Format is 4 fields, each field is a 3-digit decimal. Valid range: 000-255. NOTE: When a valid IP address has been programmed, Ethernet receiver 2 is enabled and will communicate events over the Ethernet channel. NOTE: Do not program Ethernet receivers 1 and 2 to communicate to the same receiver. [114] Ethernet Receiver 2 UDP Remote Port Default (0BF5/3061) This section is used to program the port number used by Ethernet receiver 2. Set the value of this port when the installation is located behind a firewall, and must be assigned a particular port number as determined by the central station system administrator. Valid range: 0000 - FFFF. NOTE: Do not program Ethernet receiver 1 and Ethernet receiver 2 port with the same value. [115] Ethernet Receiver 2 UDP Local Port Default (0BF9/3065) Use this section to program the value of the local outgoing port. Set the value of this port when the installation is located behind a firewall and must be assigned a particular port number as determined by the network administrator. Valid range: 0000 FFFF. NOTE: Do not program Ethernet receiver 1 and Ethernet receiver 2 port with the same value. [116] Ethernet Receiver 2 Domain Name Default ( ) Enter the Domain Name as 32 character ASCII.

Ethernet Options [124] Ethernet Test Transmission Time Default (9999) Enter a 4 digit number (0000- 2359) using the 24-hour clock format (HHMM) to set the test transmission time of day. Valid range: 00 - 23 hours (HH) and 00 - 59 minutes (MM). Programming a value of 9999 will disable the test transmission time. NOTE: The internal date and time will automatically be programmed when the unit communicates with the primary receiver. [125] Ethernet Test Transmission Cycle Default (000000) This value represents the interval between test transmissions, in minutes. Valid range: 000000 - 999999 minutes. Once the unit has sent the initial periodic test transmission, all future test transmissions will be offset by the programmed number of minutes. See sections [026] - [027]. Table 10: Ethernet Test Transmission Interval Test Transmission Interval Programmed Minutes

Daily 001440

Weekly 010080

Monthly 043200

NOTE: Minimum value is 000005 minutes. Programming an interval that is less than 5 minutes will disable test transmission.

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[226] Network Trouble Delay Default (0F) This option is used to program the delay, in minutes, for reporting/displaying a network trouble. Valid entries are 00 - FF (e.g., for a 10 minute network trouble delay enter: 0A). When this Timer is programmed as 00, Ethernet and Supervision troubles are not communicated or displayed on the keypad. [651] Integration Account Code This section will display the unique 12-digit number assigned to this communicator for the identification when integrated with third party applications. [652] Integration Access code This section is a programmable 8 digit number used for initialization with third party applications. [663] Integration Toggle Option 2 This toggle options in this section are used to enable and configure the path used for integration with third party applications. NOTE: Only one integration path can be enabled at a time . [1] Integration Over Serial Toggle Default (ON) ON: Integration over serial enabled. OFF: Integration over serial disabled. [2] Reserved. [3] Integration Over Ethernet Toggle Default (OFF) ON: Integration over Ethernet enabled. OFF: Integration over Ethernet disabled. [4] Reserved. [5] Integration Protocol Default (ON) ON: Integration protocol enabled. OFF: Integration protocol disabled. [6]-[8] Reserved [664] Integration Toggle Option 3 The toggle options in this section are used to determine the polling and notification behavior used for integration with third party applications. [1] UDP Polling Default (OFF) [2] TCP Polling Default (OFF) [3] Real-time Notification Default (OFF) [4] Notification Follows Poll Default (OFF) [5]-[8] Reserved. [665] Integration Polling Interval in Seconds (Default: 000A) This option controls the polling interval from the alarm panel to the integration interface for the purpose of optimizing data usage. The shorter the interval, the higher the data usage. Valid range: 0000-FFFF. Receiver Diagnostic Testing [693] Integration Server IP This section displays the IP address of the third party server. Do not program this section if a domain name is programmed in setion [697]. [694] Integration Notification Port This section is used to program the TCP Integration port for real time notification [695] Integration Polling Port This section is used to program the integration server port. Refer to third party device manual for more information [697] Integration Server DNS Enter the domain name (up to 32 ASCII characters) as provided by a third- party device. Refer to third party device manual for more information. [698] Integration outgoing port This section is used to program the outgoing port for integration via UDP. [699]Integration incoming port This section is used to program incoming port for integration via TCP. [901] Diagnostic Test Transmission [1] Ethernet 1 (OFF). [2] Ethernet 2 (OFF). [3] - [8] Reserved (OFF).

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This section may be used by the installer to force the communicator to send an immediate test transmission to specific receivers, to verify that the communications paths are available. Diagnostic test transmission failure will indicate as FTC trouble (yellow LED = 9 flashes). If an FTC error occurs when testing all receivers, select only one receiver and repeat test to isolate the receiver that is not communicating. NOTE: Sending a test transmission to a receiver that is not programmed generates FTC trouble.

System Information (Read Only) NOTE: Sections [983] - [998] are provided for information (read only). Values in these sections cannot be modified by the installer. [983] Firmware Update Diagnostics Section Firmware updates for panel and the communicator itself can be made from the communicator. l The firmware update diagnostic section is a read only 2-digit, hexadecimal section. Table 11: Response Code Descriptions and Corresponding Actions Response Code Bad File 00 01 02 03 04 05

Description of Response Code

Version check failed Image type mismatch Device type mismatch Hardware type mismatch General variant mismatch Firmware header wrong length

Corresponding Action

Contact DSC Tech Support, described the action attempted with the system and supply them with the Response Code in Section [983].

Panel is Busy 20 21 22 25

Disarm the panel to continue with system firmware update process. System update pending -AC trouble (Any Resolve the AC trouble to continue with system firmware update AC trouble; device/module) process. System update pending -low battery (Any Resolve the low battery trouble to continue with system firmware low battery trouble; device/module) update process. System update pending - communication in Retry in a few minutes; if issue persists, contact DSC Tech progress Support. System update pending - panel is armed

Firmware Update Sequence Change A0 System firmware update successful A1

A2 AA AB AC

None At least one module was not updated. Use DLS to reapply the System firmware update failure firmware to the module not updated. At least one module was not responding during firmware System firmware update failure - module not update. Ensure all modules enrolled are physically connected found and powered up. Device firmware transfer begin None Device firmware module update begin None Contact DSC Tech Support, describe the action attempted with General device firmware transfer failure the system and supply them with the Response Code in Section [983].

Firmware Update Status C0 System ready to update. C1 System update cancel request received C2 System update begin

None The system has received an update cancel request from DLS. None

Firmware Download Request Reject

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Response Code E0 E1 E2 E3 E4 E5

Description of Response Code

Corresponding Action

Reserved

Remote firmware update disabled

Enable remote firmware update in the communicator in order to perform remote system firmware update.

Local Status Update States FE

Firmware file empty

FD

Firmware download in progress

No action required. Communicator currently does not have any firmware files. No action required. Communicator is currently downloading firmware.

The table above displays the firmware update indicator codes and meaning of each code. The updates can be made from communicator. Communicator can update firmware of the panel and also of communicator itself. This section does not provide specific details such as if the image is still stored or erased due to the cancellation code. [984] Communicator Status The communicator status sections provide the installer with the status of the communicator’s functionality, operational readiness, and failures. The communicator status is displayed as a 6-digit hexadecimal code. The code ranges between 00000F and 2220CF, though not all numbers in this range are assigned. Each of the 6 digits represents a status or trouble indicator as below: 1. Digits 1 & 2: Reserved. 2. Digit 3: Network Indicator, indicates the operational status of the network. 3. Digits 4 & 5: Trouble Indicator displays the type of issue on the communicator or modules associated with and connected to communicator. See Table 6 on page 12 for a listing of possible values. 4. Digit 6: Reserved, displays as ‘F’ or ‘-’. For example, a value of 11002F means: 11- Reserved. 0 - No network issues 02 - Panel supervision trouble with the communicator The status code for the radio signal strength, its typical troubles, possible causes and troubleshooting instructions is displayed in the table below. Table 12: Network Indicator - Digit 3 Network Indicator Value OFF ON Flashing

Means No network trouble Ethernet cable disconnected Ethernet DHCP failed Incoming transmission Outgoing transmission Incoming transmission

[987] Language Version This section will display the current language version of the communicator. [988] DNS 1 IP Address This section will display the IP address of DNS Server 1. This is useful when the unit is configured for DHCP and the IP address was assigned to the device by the DHCP server is needed. This value is programmed in Section [007] or assigned by DHCP. [989] DNS 2 IP Address This section will display the IP address of DNS Server 2. This is useful when the unit is configured for DHCP and the IP address that was assigned to the device by the DHCP server is needed. This value is programmed in section [008] or assigned by DHCP. [990] Boot Loader Version This section will display the current boot loader version of the communicator.

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[991] Firmware Version This section will display the current firmware version of the device. Update worksheets with new version after a flash update is completed. [992] Ethernet IP Address This section will display the IP address of the Ethernet connection. This value is programmed in section [001] or assigned by DHCP. [993] Ethernet Gateway Address This section will display the IP address of the Ethernet gateway. This value is programmed in section [003] or assigned by DHCP. [998] MAC Address This section will display the unique12-digit, hexadecimal number assigned as the Media Access Control (MAC) address of the device.

System Reset Defaults [999] Software Default Default (99); The software default allows the installer to refresh the unit after changes and also return the communicator to the default state. 00: Default Module. All programming sections in module revert to factory settings. This will erase all existing programming of the unit. 55: Reset. The communicator is reset. This option is equivalent to power cycling the communicator.

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[012] DLS Incoming Port Default (0BF6/3062) Valid range: 0000 - FFFF.

Ethernet Cellular Programming Worksheets

[013] DLS Outgoing Port Default (0BFA/3066) Valid range: 0000 - FFFF.

System Options [001] Ethernet IP Address Default (000.000.000.000)

[015] DLS Call-Up IP Default (000.000.000.000)

[002] Ethernet IP Subnet Mask Default (255.255.255.000)

[016] DLS Call-Up Port Default (0000) Valid range: 0000 - FFFF.

[003] Ethernet Gateway IP Address Default (000.000.000.000)

[020] Time Zone Default (00) Valid range: 00 - 99.

[004] Receiver Supervision Interval Default (0087/135) Valid range: 0000 - FFFF.

[021] Account Code Default (FFFFFF) Valid range: 000001 - FFFFFE.

[005] System Toggle Options [1] Ethernet Receiver 1 Supervised Default (OFF).

[022] Communications Format Default (04) Program 03 (CID), 04 (SIA).

[2] Reserved. [3] Supervision Type Default (OFF). [4] Reserved.

[023] Panel Absent Trouble Default (FF); Program 00 disable or FF enable.

[5] Reserved. [6] Remote Firmware Upgrade Default (ON).

[024] Panel Absent Trouble Restore Default (FF) Program 00 disable or FF enable.

[7] Alternate Test Transmission Default (OFF). [8] Reserved. [006] System Toggle Options 2

System Test Options

[1] Ethernet Receiver 1 Enabled Default (ON).

[026] Ethernet 1 Transmission Default (FF) Program 00 disable or FF enable.

[2] Ethernet Receiver 2 Enabled Default (ON). [8] Network Trouble Suppression Default (OFF). [007] DNS Server IP 1 Default (000.000.000.000)

[027] Ethernet 2 Transmission Default (00) Program 00 disable or FF enable.

[008] DNS Server IP 2 Default (000.000.000.000)

[030] FTC Restore Default (FF) Program 00 disable or FF enable.

Programming Options

[037] Panel Firmware Update Fail Default (FF) Program 00 disable or FF enable.

[010] System Toggle Options 3 [1] Reserved

[095] SA Incoming Local Port Default (0000) Valid range: 0000 - FFFF.

[2] Visual Verification Default (OFF). [3] Reserved

[096] SA Outgoing Local Port Default (0000) Valid range: 0000 - FFFF.

[011] Installer Code Default (CAFE) Valid range: 0000 - FFFF.

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[116] Ethernet Receiver 2 Domain Name Default ( ) ____________________________________

[097] SA Call Up IP Default (000.000.000.000)

Ethernet Options [098] SA Call Up Port Default (0000) Valid range: 0000 - FFFF.

[124] Ethernet Test Transmission Time Default (9999) Valid: 00-23(HH); 00-59(MM)

[099] SA Password Default (FFFFFFFF) Valid range: 00000000 - FFFFFFFF.

[125] Ethernet Test Transmission Cycle Default (000000) Valid range: 000000 - 999999 minutes.

Ethernet Receiver 1 Options

[226] Network Trouble Delay Default (0F) Valid entries from, 00 to FF.

[101] Ethernet Receiver 1 Account Code Default (0000000000) Valid range: 0000000001 - FFFFFFFFFE.

[651] Integration Identification Number Default ()

[102] Ethernet Receiver 1 DNIS Default (000000) Valid range: 000000 - FFFFFF.

[652] Integration Access Code Default ()

[103] Ethernet Receiver 1 Address Default (127.000.000.001)

[663] Integration Toggle Options 2

[104] Ethernet Receiver 1 UDP Remote Port Default (0BF5/3061) Valid range: 0000 - FFFF.

[1] Integration Over Serial Port (ON) [2] Reserved [3] Integration Over Ethernet (OFF)

[105] Ethernet Receiver 1 UDP Local Port Default (0BF4/3060)Valid range: 0000 - FFFF.

[4] Reserved [5] Integration Protocol (ON)

[106] Ethernet Receiver 1 Domain Name Default ( ) 32 ASCII characters. ________________________________

[6] Reserved [7] Reserved [8] Reserved

Ethernet Receiver 2 Options

[664] Integration Toggle Options 3

[111] Ethernet Receiver 2 Account Code Default (0000000000) Valid range: 0000000001 - FFFFFFFFFE.

[1] UDP Polling (OFF) [2] TCP Polling (OFF) [3] Real-time Notification (OFF)

[112] Ethernet Receiver 2 DNIS Default (000000) Valid range: 000000 - 0FFFFF.

[4] Notification Follows Pool (OFF) [5] Reserved [6] Reserved

[113] Ethernet Receiver 2 Address Default (000.000.000.000)

[7] Reserved [8] Reserved

[114] Ethernet Receiver 2 UDP Remote Port Default (0BF5/3061) Valid range: 0000 - FFFF.

[665] Integrated Poll Interval in Seconds Default (000A) Valid range: 0000 - FFFF.

[115] Ethernet Receiver 2 UDP Local Port Default (0BF9/3065) Valid range: 0000 -FFFF.

[693] Integration Server IP Default (000.000.000.000).

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[694] Integration Notification Port Default (0C00/0372) Valid range: 0000 - FFFF. [695] Integration Polling Port Default (0C01/3073) Valid range: 0000 - FFFF. [697] Integration Server DNS 32 ASCII characters. ____________________________________ [698] Integration Outgoing Port Default (0C04/3076) Valid range: 0000 - FFFF. [699] Integration Incoming Port Default (0BFF/3071) Valid range: 0000 - FFFF.

Receiver Diagnostic Testing [901] Diagnostic Test Transmission [1] Ethernet 1 Default (OFF). [2] Ethernet 2 Default (OFF).

System Information (Read Only) [983] Firmware Update Diagnostics Section [984] Communicator Status [987] Language Version [988] DNS 1 IP Address [989] DNS 2 IP Address [990] Boot Loader Version [991] Firmware Version [992] Ethernet IP Address [993] Ethernet Gateway Address [998] MAC Address

System Reset Defaults [999] Software Default Default (99); Valid entries are 00 or 55

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Warranty DigitalSecurityControlswarrantsthe originalpurchaser that for a period of twelve monthsfromthe date of purchase, the product shallbe free of defectsin materialsand workmanship under normaluse. During the warrantyperiod, Digital SecurityControlsshall, at itsoption, repair or replace anydefective product upon return of the product to itsfactory, at no charge for labour and materials. Any replacement and/or repaired partsare warranted for the remainder of the originalwarrantyor ninety(90) days, whichever islonger. The originalpurchaser must promptlynotifyDigitalSecurityControlsin writing that there isdefect in materialor workmanship, such written notice to be received in alleventsprior to expiration of the warrantyperiod. There isabsolutelyno warrantyon software and all software productsare sold asa user license under the termsof the software license agreement included with the product. The Customer assumesallresponsibilityfor the proper selection, installation, operation and maintenance of any productspurchased fromDSC. Customproductsare onlywarranted to the extent that theydo not function upon delivery. In such cases, DSC can replace or credit at itsoption.

behalf to modify or to change this warranty, nor to assume for it any other warranty or liability concerning this product. This disclaimer of warranties and limited warranty are governed by the laws of the province of Ontario, Canada. DigitalSecurityControlsrecommendsthat the entire systembe completelytested on a regular basis. However, despite frequent testing, and due to, but not limited to, criminaltampering or electricaldisruption, it ispossible for thisproduct to failto performasexpected. Out of Warranty Repairs DigitalSecurityControlswillat itsoption repair or replace out-of-warrantyproducts which are returned to itsfactoryaccording to the following conditions. Anyone returning goodsto DigitalSecurityControlsmust first obtain an authorization number. DigitalSecurityControlswillnot accept anyshipment whatsoever for which prior authorization hasnot been obtained. Productswhich DigitalSecurityControlsdeterminesto be repairable willbe repaired and returned. Aset fee which DigitalSecurityControlshaspredetermined and which maybe revised fromtime to time, willbe charged for each unit repaired. Productswhich DigitalSecurityControlsdeterminesnot to be repairable willbe replaced bythe nearest equivalent product available at that time. The current market price of the replacement product willbe charged for each replacement unit.

International Warranty The warrantyfor internationalcustomersisthe same asfor anycustomer within Canada and the United States, with the exception that DigitalSecurityControls shallnot be responsible for anycustomsfees, taxes, or VAT that maybe due. Warranty Procedure To obtain service under thiswarranty, please return the item(s) in question to the point of purchase. Allauthorized distributorsand dealershave a warrantyprogram. Anyone returning goodsto DigitalSecurityControlsmust first obtain an authorization number. DigitalSecurityControlswillnot accept anyshipment whatsoever for which prior authorization hasnot been obtained.

EULA IMPORTANT - READ CAREFULLY: DSC Software purchased with or without Productsand Componentsiscopyrighted and ispurchased under the following license terms: ThisEnd-User License Agreement (“EULA”) isa legalagreement between You (the company, individualor entitywho acquired the Software and anyrelated Hardware) and DigitalSecurityControls, a division of Tyco SafetyProducts Canada Ltd. (“DSC”), the manufacturer of the integrated securitysystemsand the developer of the software and anyrelated productsor components (“HARDWARE”) which You acquired. If the DSC software product (“SOFTWAREPRODUCT” or “SOFTWARE”) isintended to be accompanied byHARDWARE, and isNOT accompanied bynew HARDWARE, You maynot use, copyor installthe SOFTWAREPRODUCT. The SOFTWAREPRODUCT includescomputer software, and mayinclude associated media, printed materials, and “online” or electronicdocumentation. Anysoftware provided along with the SOFTWAREPRODUCT that isassociated with a separate end-user license agreement islicensed to You under the termsof that license agreement. Byinstalling, copying, downloading, storing, accessing or otherwise using the SOFTWAREPRODUCT, You agree unconditionallyto be bound bythe termsof thisEULA, even if thisEULAisdeemed to be a modification of anyprevious arrangement or contract. If You do not agree to the termsof thisEULA, DSC is unwilling to license the SOFTWAREPRODUCT to You, and You have no right to use it.

Conditions to Void Warranty Thiswarrantyappliesonlyto defectsin partsand workmanship relating to normal use. It doesnot cover: l damage incurred in shipping or handling; l damage caused bydisaster such asfire, flood, wind, earthquake or lightning; l damage due to causesbeyond the controlof DigitalSecurityControlssuch asexcessive voltage, mechanicalshockor water damage; l damage caused byunauthorized attachment, alterations, modificationsor foreign objects; l damage caused byperipherals(unlesssuch peripheralswere supplied by DigitalSecurityControls); l defectscaused byfailure to provide a suitable installation environment for the products; l damage caused byuse of the productsfor purposesother than those for which it wasdesigned; l damage fromimproper maintenance; l damage arising out of anyother abuse, mishandling or improper application of the products. Items Not Covered by Warranty In addition to the itemswhich void the Warranty, the following itemsshallnot be covered byWarranty: (i) freight cost to the repair centre; (ii) productswhich are not identified with DSC'sproduct labeland lot number or serialnumber; (iii) products disassembled or repaired in such a manner asto adverselyaffect performance or prevent adequate inspection or testing to verifyanywarrantyclaim. Accesscards or tagsreturned for replacement under warrantywillbe credited or replaced at DSC'soption. Productsnot covered bythiswarranty, or otherwise out of warranty due to age, misuse, or damage shallbe evaluated, and a repair estimate shallbe provided. No repair workwillbe performed untila valid purchase order isreceived fromthe Customer and a Return Merchandise Authorisation number (RMA) is issued byDSC'sCustomer Service. DigitalSecurityControls’sliabilityfor failure to repair the product under thiswarrantyafter a reasonable number of attemptswillbe limited to a replacement of the product, asthe exclusive remedyfor breach of warranty. Under no circumstances shallDigitalSecurityControlsbe liable for anyspecial, incidental, or consequential damagesbased upon breach of warranty, breach of contract, negligence, strict liability, or anyother legaltheory. Such damagesinclude, but are not limited to, lossof profits, lossof the product or anyassociated equipment, cost of capital, cost of substitute or replacement equipment, facilitiesor services, down time, purchaser’stime, the claimsof third parties, including customers, and injuryto property. The lawsof some jurisdictionslimit or do not allow the disclaimer of consequentialdamages. If the lawsof such a jurisdiction applyto anyclaimbyor against DSC, the limitationsand disclaimerscontained here shallbe to the greatest extent permitted bylaw. Some statesdo not allow the exclusion or limitation of incidentalor consequentialdamages, so that the above maynot apply to you.

SOFTWARE PRODUCT LICENSE The SOFTWAREPRODUCT isprotected bycopyright lawsand international copyright treaties, aswellasother intellectualpropertylawsand treaties. The SOFTWAREPRODUCT islicensed, not sold. 1. GRANT OF LICENSE This EULA grants You the following rights: Software Installation and Use - For each license You acquire, You mayhave onlyone copyof the SOFTWAREPRODUCT installed. Storage/Network Use - The SOFTWAREPRODUCT maynot be installed, accessed, displayed, run, shared or used concurrentlyon or fromdifferent computers, including a workstation, terminalor other digitalelectronicdevice (“Device”). In other words, if You have severalworkstations, You willhave to acquire a license for each workstation where the SOFTWAREwillbe used. Backup Copy - You maymake back-up copiesof the SOFTWAREPRODUCT, but You mayonlyhave one copyper license installed at anygiven time. You may use the back-up copysolelyfor archivalpurposes. Except asexpresslyprovided in thisEULA, You maynot otherwise make copiesof the SOFTWAREPRODUCT, including the printed materialsaccompanying the SOFTWARE. 2. DESCRIPTION OF OTHER RIGHTSAND LIMITATIONS Limitations on Reverse Engineering, Decompilation and Disassembly You maynot reverse engineer, decompile, or disassemble the SOFTWARE PRODUCT, except and onlyto the extent that such activityisexpresslypermitted byapplicable law notwithstanding thislimitation. You maynot make anychanges or modificationsto the Software, without the written permission of an officer of DSC. You maynot remove anyproprietarynotices, marksor labelsfromthe Software Product. You shallinstitute reasonable measuresto ensure compliance with the termsand conditionsof thisEULA. Separation of Components - The SOFTWAREPRODUCT islicensed asa single product. Itscomponent partsmaynot be separated for use on more than one HARDWAREunit. Single INTEGRATED PRODUCT - If You acquired thisSOFTWAREwith HARDWARE, then the SOFTWAREPRODUCT islicensed with the HARDWARE asa single integrated product. In thiscase, the SOFTWAREPRODUCT mayonly be used with the HARDWAREasset forth in thisEULA.

Disclaimer of Warranties This warranty contains the entire warranty and shall be in lieu of any and all other warranties, whether expressed or implied (including all implied warranties of merchantability or fitness for a particular purpose) And of all other obligations or liabilities on the part of Digital Security Controls Digital Security Controls neither assumes responsibility for, nor authorizes any other person purporting to act on its

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Rental - You maynot rent, lease or lend the SOFTWAREPRODUCT. You may not make it available to othersor post it on a server or web site. Software Product Transfer - You maytransfer allof Your rightsunder thisEULA onlyaspart of a permanent sale or transfer of the HARDWARE, provided You retain no copies, You transfer allof the SOFTWAREPRODUCT (including allcomponent parts, the media and printed materials, anyupgradesand thisEULA), and provided the recipient agreesto the termsof thisEULA. If the SOFTWARE PRODUCT isan upgrade, anytransfer must also include allprior versionsof the SOFTWAREPRODUCT. Termination - Without prejudice to anyother rights, DSC mayterminate this EULAif You failto complywith the termsand conditionsof thisEULA. In such event, You must destroyallcopiesof the SOFTWAREPRODUCT and allof itscomponent parts. Trademarks - ThisEULAdoesnot grant You anyrightsin connection with any trademarksor service marksof DSC or itssuppliers. 3. COPYRIGHT Alltitle and intellectualpropertyrightsin and to the SOFTWAREPRODUCT (including but not limited to anyimages, photographs, and text incorporated into the SOFTWAREPRODUCT), the accompanying printed materials, and anycopiesof the SOFTWAREPRODUCT, are owned byDSC or itssuppliers. You maynot copythe printed materialsaccompanying the SOFTWAREPRODUCT. Alltitle and intellectualpropertyrightsin and to the content which maybe accessed through use of the SOFTWAREPRODUCT are the propertyof the respective content owner and maybe protected byapplicable copyright or other intellectualproperty lawsand treaties. ThisEULAgrantsYou no rightsto use such content. Allrights not expresslygranted under thisEULAare reserved byDSC and itssuppliers. EXPORT RESTRICTIONS- You agree that You willnot export or re-export the SOFTWAREPRODUCT to anycountry, person, or entitysubject to Canadian export restrictions. CHOICEOF LAW - ThisSoftware License Agreement isgoverned bythe lawsof the Province of Ontario, Canada. ARBITRATION - Alldisputesarising in connection with thisAgreement shallbe determined byfinaland binding arbitration in accordance with the Arbitration Act, and the partiesagree to be bound bythe arbitrator’sdecision. The place of arbitration shallbe Toronto, Canada, and the language of the arbitration shallbe English.

Regulatory Information EN50131 Compliant installations 1. The TL280R, TL280 module ismonitored bythe controlpaneland it isprogrammed via the programming menu (* 8, section [851] in the controlpanel. The interface isconnected to the PC-Linkbusasshown in the diagramincluded in this manual. 2. The Ethernet port isprotected against surge transientsup to 2.5kVand it is immune to conducted and radiated RF fieldswith levelsup to 10V/mastested per EN50130-4 Standard. 3. The TL280R, TL280 module conformswith radiated emissionslevelsfor Class Bequipment asper standardsEN61000-6-3/EN55022/CISPR22. 4. The TL280R, TL280 module usesAES128 encryption and heartbeat supervision for both the Ethernet communication path and it meetssecuritylevelsS2 as per EN50136-2-1 (EN50131-1). It also usesauthentication for each message exchanged with the compatible receiver equipment at ARC and it meetslevelI2 for information security. 5. The TL280R, TL280 module hasonlyone communication path: Ethernet 10/100BaseT using Internet/Intranet network. TL280 and TL280R have been certified byTelefication in accordance with EN50131-1 requirementsfor Grade 2, ClassII and ATSClass3,4,5.

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EXCLUSION OR LIMITATION OF LIABILITYFOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THEABOVELIMITATION MAYNOT APPLYTO YOU. DISCLAIMER OF WARRANTIES - THISWARRANTYCONTAINSTHEENTIRE WARRANTYAND SHALL BEIN LIEU OF ANYAND ALL OTHER WARRANTIES, WHETHER EXPRESSED OR IMPLIED (INCLUDING ALL IMPLIED WARRANTIESOF MERCHANTABILITYOR FITNESSFOR APARTICULAR PURPOSE) AND OF ALL OTHER OBLIGATIONSOR LIABILITIESON THEPART OF DSC. DSC MAKESNO OTHER WARRANTIES. DSC NEITHER ASSUMES NOR AUTHORIZESANYOTHER PERSON PURPORTING TO ACT ON ITS BEHALF TO MOD8IFYOR TO CHANGETHISWARRANTY, NOR TO ASSUME FOR IT ANYOTHER WARRANTYOR LIABILITYCONCERNING THIS SOFTWAREPRODUCT. EXCLUSIVE REMEDY AND LIMITATION OF WARRANTY - UNDER NO CIRCUMSTANCESSHALL DSC BELIABLEFOR ANYSPECIAL, INCIDENTAL, CONSEQUENTIAL OR INDIRECT DAMAGESBASED UPON BREACH OF WARRANTY, BREACH OF CONTRACT, NEGLIGENCE, STRICT LIABILITY, OR ANYOTHER LEGAL THEORY. SUCH DAMAGESINCLUDE, BUT ARENOT LIMITED TO, LOSSOF PROFITS, LOSSOF THESOFTWAREPRODUCT OR ANYASSOCIATED EQUIPMENT, COST OF CAPITAL, COST OF SUBSTITUTE OR REPLACEMENT EQUIPMENT, FACILITIESOR SERVICES, DOWN TIME, PURCHASERSTIME, THECLAIMSOF THIRD PARTIES, INCLUDING CUSTOMERS, AND INJURYTO PROPERTY. DSC recommendsthat the entire systembe completelytested on a regular basis. However, despite frequent testing, and due to, but not limited to, criminaltampering or electricaldisruption, it ispossible for thisSOFTWAREPRODUCT to failto performasexpected.

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© 2015 Tyco Security Products. All Rights Reserved. Tech Support: 1-800-387-3630 (Canada & U.S.) or 905-760-3000 www.dsc.com The trademarks, logos, and service marksdisplayed on thisdocument are registered in the United States[or other countries]. Anymisuse of the trademarksisstrictlyprohibited and Tyco willaggressivelyenforce itsintellectualpropertyrightsto the fullest extent of the law, including pursuit of criminalprosecution wherever necessary. Alltrademarksnot owned byTyco are the propertyof their respective owners, and are used with permission or allowed under applicable laws. Product offeringsand specificationsare subject to change without notice. Actualproductsmayvaryfromphotos. Not allproductsinclude allfeatures. Availabilityvariesbyregion; contact your salesrepresentative.

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