DSC 3G4010 Installation Manual

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Description

3g hspa cellular alarm communicator

Manuals Content

3G4010 3G (HSPA) Cellular Alarm Communicator

INSTALLATION MANUAL V4.0

Warning: This manual contains information on limitations regarding product use and function and information on the limitations as to liability of the manufacturer. The entire manual should be carefully read.

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Introduction Features Technical Specifications Ratings Identification of Parts Description Installing the 3G4010 Connecting the 3G4010 Status LEDs Operating Modes Normal Mode Service Mode Operating Principles Simulated Landline Mode Panel Transmission Monitoring (PTM) Cellular Communications Sequence Inputs Outputs Activating the Outputs Reporting Codes Swinger Shutdown Hardware Default Communicator Reset/Update Low Power Radio Shutdown SMS Command and Control Arming/Disarming the Security Panel Remote Control of PGM Phone Number Call Direction C24 Communications Remote Programming Troubleshooting Guide 3G4010 Wiring Diagrams EULA Regulatory Information Warranty

4 4 5 5 6 7 7 9 9 9 9 10 10 10 11 11 11 12 12 12 12 13 13 13 13 14 14 15 15 15 19 25 25 26

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IMPORTANT The equipment is fixed, wall-mounted and shall be installed in the position specified in these instructions (see Figure 1: Parts). The equipment enclosure must be fully assembled and closed, with all the necessary screws/tabs and secured to a wall before operation. Internal wiring must be routed in a manner that prevents: - Excessive strain on wire and on terminal connections - Loosening of terminal; connections - Damage of conductor insulation WARNING: Never install this equipment during a lightning storm! Instruct the end-user to: - Not attempt to service this product. Opening or removing covers may expose the user to dangerous voltages or other risks. Any servicing shall be referred to trained service persons only. - Use authorized accessories only with this equipment. Do not dispose of the battery in fire or water. Disposing of the battery in a fire will cause rupture and explosion. Do not dispose of the waste battery as unsorted municipal waste. Consult your local regulations and /or laws regarding recycling with regard to this lead-acid battery. Doing so will help protect the environment. Some of the materials that are found within the battery could become toxic if not disposed of properly and may affect the environment. NOTICE TO USERS, INSTALLERS, AUTHORITIES HAVING JURISDICTION AND OTHER INVOLVED PARTIES This product incorporates field-programmable software. In order for the product to comply with the requirements in the Standard for Control Units and Accessories for Fire Alarm Systems, UL 864, certain programming features or options must be limited to the specific values or not used at all as indicated below. Program Feature or Option Supervision Inputs/Outputs SMS Remote Control

Permitted in UL 864 (Y/N)? Yes Yes No

Possible Settings 5 minutes /60 minutes Fire/Burg signals Enable/Disable

Settings permitted in UL 864 5 minutes (see note below) Fire related signals only Disable

NOTE: This product has been tested in accordance with UL 864 9th edition. According to this edition of the standard, the supervision window for reporting single-technology communicator trouble shall be set to five minutes. However, the product can be installed in accordance with the requirements of NFPA72 2013 edition, which allows for a 60-minute supervision window.

Introduction The 3G4010 is a cellular communicator that sends alarm system information to a Sur- Gard System I-IP, II, III, IV or 5 receiver through a 3G (HSPA) or 2G (GPRS) cellular network. This cellular communicator can be used with UL/ULC Listed compatible control units, as indicated in the manufacturer's installation instructions. NOTE: The 3G4010 is designed to work with the Contact ID communication format as described in the SIA DC-05 standard and the SIA DC-03 standard for 300 baud. Before completing the field installation of the alarm monitoring system please ensure communication with the supervising central station is successful by sending several events and getting confirmation that they have been received.

Features l l l l l

l l l l l l l l l l l l

Dual-band UMTS/HSPA; Quad-Band GSM/EDGE Radio Advanced Carrier Selection Bi-color Wireless Signal Strength Indicator 3G (HSPA) / 2G (GPRS) / Internet communication with Sur-Gard SG-System I-IP / II / III / IV / 5 Compatible with 4-digit or 10-digit Contact ID communication format as described in SIA DC-05 Standard and the SIA DC03 standard for 300 baud. Example of suitable compatible alarm panels: DSC Models PC1864, PC1832, PC1616, PC4020. Panel Transmission Monitoring for up to four phone numbers Simulates landline Switches automatically to the 3G (HSPA) or 2G (GPRS) network in the event of landline trouble (e.g., line down) Four Programmable (NO/NC/SEOL) Inputs 12V 1.2Ah battery (optional, not included) Case Tamper Output Landline overvoltage protection Four Programmable Outputs DLS support for status, firmware updates and remote debug enable Remote Firmware Upgrade Remote Diagnostics Panel Format Detection 4

l l l

SMS Command and Control Phone number call direction Easy enrollment with C24 Communications via VRU, web or mobile interface

Technical Specifications The input voltage to the 3G4010 can be drawn from the UL/ULC Listed control panel or provided by an external UL/ULC Listed power supply rated for the application (external power-limited source). NOTE: The power supply must be Class 2, Power Limited. For residential applications a suitable power adaptor is model DSC ADP1310-NAU or DSC ADP1320-NAU (for USA) and model DSC ADP1310-NA or DSC ADP1310-NA (for Canada).

Ratings Power Supply Ratings Input Voltage:

9- 14Vdc (use separately listed control panel or power supply) or 13.8Vdc (use DSC ADP1310-NAx or ADP1320-NAx power adapter)

Current Consumption Average Current (standby with PSTN connected): Average Current (standby without PSTN connected): Transmission Current (no battery): * Plus any current drawn from the 3G4010 AUX+ terminal Working Voltage Range With Battery: Without Battery:

40mA* 55mA* 225mA*

11-14Vdc 9 -14Vdc sealed, rechargeable type, rated 12V/1.2Ah (for 24hr standby time) 13.75Vdc 360mA

Battery Type:

Battery charging voltage: Battery charge current limit: NOTE: Battery must be replaced every 3-5 years. NOTE: When using the battery, use DSC ADP 1310-NA(U) or ADP 1320-NA(U) power adapter Operating frequency - 2G 850/1900MHz (GSM/GPRS/EDGE): Operating frequency - 3G 850/1900MHz (UMTS/HSPA): Antenna gain: 2.0dBi Environmental Specifications Operating temperature: 0°C-49°C (32°F-120°F) Humidity: 93%RH Maximum (non-condensing) Mechanical Specifications Dimensions (metal enclosure, 138mm x 224mm x 55mm / 5.4” x 8.8” x 2.2” painted): Weight (without battery): 900g / 3.2oz Simulated Telco Loop specifications (TIP/RING) On-Hook Voltage: 12Vdc Off-Hook Voltage (Maximum): 22Vdc Loop Current : 25mA Loop Resistance : 600 Ohms Alternate construction Dimensions (enclosure for 3G4010): 138mm x 257mm x 55mm / 5.4" x 8.8" x 2.2" Weight (alternate construction 1300g / 2.8lbs enclosure without battery):

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Identification of Parts Figure 1: Parts

5 1

4

2 3

6

4

8

UA673 LE D1 OP E N

LE D2 LE D3

LE D4

C ON3

B AT + B AT -

S E R IAL NU MB E R

9

10 11 +

14

-

tie wrap 13 12

15 4 All circuits are classified for UL installations as Power Limited/Class II Power Limited except for the battery leads which are not power limited. Do not route any wiring over circuit boards. Maintain at least 1” (25.4mm) separation. A minimum 1/4” (6.4mm) of separation must be maintained at all points between Power Limited wiring and all other non-Power Limited wiring. Route wires as indicated above. For ULC Commercial Fire Monitoring Installations, connections between the fire alarm control panel inputs/outputs (telephone interface Tip/Ring or output relay contacts) and 3G4010 inputs/outputs (T1/R1, Z1-Z4, PGM1-4) shall be run in metallic conduit within 18m(ULC) and in the same room. 1 2 3 4 5 6 7 8

Part Metal Casing 3G Antenna Antenna Mounting Hardware Anchor Screw Holes (3mm) Antenna Connector SIM Card Holder Status LEDs (See page 9) 3G (HSPA) Radio Module

9 10 11 12 13 14 15

Part PC-Link Connector Tamper Switch Terminal Blocks Battery Leads Cable Entry Earth Ground Wire 12V/1.2Ah Battery (not included)

This equipment 3G4010 is fixed and shall be installed by Service Persons only (Service Person is defined as a person having the appropriate technical training and experience necessary to be aware of hazards to which that person may be exposed in 6

performing a task, and of measures available to minimize the risks to that person or other persons). It shall be installed and used within an environment that provides the pollution degree max 2, over voltages category II, in non-hazardous, indoor locations only. This manual shall be used with the Installation Manual of the relevant alarm control panel. All instructions specified within that manual must be observed.

Description This 3G4010 manages transmissions to a central station and can simulate the landline in the event of trouble (e.g., landline down) or even substitute the landline completely in areas where the 3G or 2G cellular service is provided and a landline is not available. The 3G4010 has the capability of communicating alarm signals via the 3G or 2G data network. This capability ensures a fast, reliable path to central stations equipped with a Sur-Gard System I-IP / II / III / IV / 5 receiver. By connecting a 3G4010 to a control panel's standard PSTN interface, telephone-based Contact ID or SIA signals are decoded and seamlessly routed through the 3G or 2G network to any of the compatible receiver options. The performance of the 3G4010 depends greatly on cellular network coverage. Therefore, it should not be mounted without first performing placement tests to determine the best location for reception (minimum of one green LED ON). Optional antenna kits – GS15/25/50-ANT (15ft/4.6m, 25ft/7.6m or 50ft/15.2m) – are available. For UL Residential Fire and Burglary installations, the 3G4010 is listed as a sole means of communication or as a back up when used in conjunction with a POTS line (dialer). For UL Commercial Burglary installations, the 3G4010 is listed as a sole means of communication (supervision window of 200s required at monitoring station) or as a back-up when used in conjunction with a POTS line (dialer). The 3G4010 shall be powered from any compatible listed control unit or compatible listed power supply that complies with the ratings specified on page 1. The power supply shall be listed for burglary applications and provide a minimum of 4 hours standby power capabilities. An example of a suitable listed compatible control unit is the DSC Model PC1864 with an AUX output rated 11.1 - 12.6VDC. An example of a suitable Listed power supply is DSC Model PC5204 with an AUX output rated 11.6 12.6VDC. For ULC Commercial Fire Monitoring installations the 3G4010 is listed as a passive communication system when used in conjunction with a POTS line (dialer). Fire alarms shall be sent simultaneously over both communication methods (cellular network and PSTN). For ULC Commercial Burglary installations the 3G4010 is listed as a passive communication system with communication line security level P2 when used as a back up in conjunction with a POTS line (dialer). For ULC Residential Fire and Burglary installations the 3G4010 is listed as a sole means communication or as a back up when used in conjunction with a POTS line (dialer).

Installing the 3G4010 C24 Communications Enrolment The 3G4010 requires enrolment with C24 Communications to operate. For more information, please visit www.connect24.com, contact C24 Communications customer service at 1-888-251-7458 (US) / 1-888-955-5583 (Canada) or contact the central station to inquire if they are a C24 Communications Master Reseller. NOTE: Enrollment with C24 Communications should be performed before turning on the 3G4010 unit. Before inserting or removing the SIM card, please ensure the unit is turned off. Step 1 - Initialize the 3G4010 with C24 Communications The 3G4000 can be initialized with C24 Communications by: VRU - 1-866-910-3865 web - www.connect24.com mobile - m.connect24.com To complete enrolment, a C24 profile, installer ID/PIN (or web credentials) and the 20-digit SIM number are required. NOTE: The SIM activation process with the cellular carrier typically takes between five and ten minutes to complete. Step 2 - Determine the Best Signal Location 1. Remove the front cover by removing the four cover screws. 2. Apply power (DC and/or battery). The 3G4010 is now in placement test mode. Step 2a – SIM card is activated. The red LED will be on solid, the blue LED will be off and the signal strength LEDs will display the average signal strength. In this state, the 3G4010 is registered to the cellular network.

Red

Blue

ON

OFF

Yellow/Green (Top) -

7

Yellow/Green (Bottom) -

If the signal strength is too low (bottom signal LED off or flashing), the 3G4010 will move to Step 3 and scan for carriers with sufficient signal strength and attach to the carrier. If the 3G4010 is connected to a carrier with sufficient signal strength (minimum of bottom signal strength LED on solid), it will move to Step 4. Step 2b – SIM card is not activated The red LED will flash, the blue LED will be off and the signal strength LEDs will display the average signal strength.

Yellow/Green Yellow/Green (Top) (Bottom) FLASHING OFF In this state, the 3G4010 is unable to register to the cellular network because it is inactive. The signal strength indicated is from any nearby cell tower (including cellular towers belonging to non-roaming partners) and does not necessarily reflect the signal strength of the intended network. The 3G4010 will remain in this state until the SIM is activated. Once the SIM is activated, the 3G4010 will move to Step 2a. Step 3 – Carrier Scanning due to insufficient signal strength The 3G4010 will scan the surrounding cellular network and connect to the carrier to provide a signal strength of at least 7 CSQ. When this action is being performed, all four LEDs will activate to show a scanning sequence. The LEDs will cycle from top to bottom and then bottom to top. This cycle will continue until the 3G4010 is connected to a carrier with a signal strength above 7 CSQ (minimu of bottom signal strength LED on solid). Red

Blue

Red

Blue

Yellow/Green (Top) OFF OFF FLASH ON OFF FLASH ON OFF OFF

Yellow/Green (Bottom) OFF OFF OFF FLASH ON OFF OFF OFF

FLASH ON OFF OFF FLASH ON OFF OFF OFF OFF OFF OFF OFF FLASH ON FLASH ON OFF Once this is completed, the 3G4010 will move to Step 4. Step 4 - Acquire C24 Communications programming The red LED will be on solid and the blue LED will flash. The flashing of the blue LED indicates that the 3G4010 has requested programming from C24 Communications and is waiting for a response.

Yellow/Green Yellow/Green (Top) (Bottom) ON FLASHING Once remote programming is completed, the blue LED will switch to solid and the 3G4010 will move to Step 5. Step 5 – Receiver Initialization The red LED and the blue LED are both solid and the signal strength LEDs are off. Red

Blue

Yellow/Green Yellow/Green (Top) (Bottom) ON ON OFF OFF When the 3G4010 sends a request to communicate with the central station, the top signal strength LED will begin flashing. Red

Blue

Yellow/Green Yellow/Green (Top) (Bottom) ON ON FLASHING OFF When the central station communicates back with the 3G4010, the top signal strength LED will turn on solid. Red

Blue

8

Yellow/Green Yellow/Green (Top) (Bottom) ON ON ON OFF When the 3G4010 sends a request to communicate with the next central station, the bottom signal strength LED will begin flashing Red

Blue

Yellow/Green (Top) ON ON ON and turn on solid when it receives a communication back from the central station. Red

Blue

Yellow/Green (Bottom) FLASHING

Yellow/Green Yellow/Green (Top) (Bottom) ON ON ON ON If at least one of the central stations did not respond back to the communicator, the signal strength LED corresponding to that central station will turn off. Once the initialization sequence is complete, the 3G4010 will move on to steady state operation. Step 6 - Mount the 3G4010 1. Power down the 3G4010 by removing the DC power source and battery leads. 2. Using the cabinet, mark the four screw locations. Drill the anchor screw holes. NOTE: Check for cable conduits and water pipes before drilling. 3. Using anchor screws (not provided), mount the cabinet to the wall. 4. Run the cables through the cable entry [13] or through the cabinet knockouts. 5. Complete the connections on the terminal blocks [11]. NOTE: Ensure that power and Telco circuit connections are made only after the cabinet has been secured to the building or structure, and has been connected to the protective earth ground. Descriptions of the terminals can be found in the ‘Connecting the 3G4010’ section. 6. Reattach the front cover [1] securely to the cabinet. NOTE: Please refer to Figure 2 at the end of this manual for wiring diagrams. Red

Blue

Connecting the 3G4010 (1) Earth Ground - This terminal must be connected to the Mains Earth, in order to comply with the Telecommunications Network Safety Standards (Overvoltage Protection Requirements). TIP (2) / RNG (3) External Telephone Line - These terminals must be connected directly to the incoming telephone line. T1 (4) / R1 (5) Internal Telephone Line - These terminals must be connected to the TIP and RING of the control panel. COM (6,12) Common - This terminal is connected internally to Power Ground. PGM1 (7), PGM2 (8), PGM3 (9), PGM4 (10) Programmable Open-collector Outputs - These outputs can be activated by programmed events. Refer to ‘Activating the Outputs’ for details. The maximum current sink of each output must not exceed 50mA. AUX+ (11) Auxiliary Output - 9 to 14Vdc Output, 500mA PTC Protected. NOTE: Electrical current drawn from this terminal is drawn directly from the power supply. This must be added to the 3G4010 current when determining the total draw on the host panel or power supply. Z1-Z4 (13-14-15-16) Programmable Inputs - These terminals can be set up to trigger events. Refer to ‘Inputs’ for details. DC IN (17), (18) Device Power Supply - These terminals must be connected to a rated power supply. Once the connections are completed, connect the battery leads (Red and Black wires, [12] in Figure 1) to a 12V, 7Ah battery.

Status LEDs Operating Modes The 3G4010 features two distinct operating modes: Normal Mode and Service Mode. The unit will be in Normal Mode when the cover tamper is in a restored state. If a cover tamper is present, the unit will be in Service Mode.

Normal Mode The 3G4010 interface has four status LEDs. The following describes the status LEDs when the communicator is in normal operating mode with the front cover in place.

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Red

Blue

Yellow/Green (Top)

Yellow/Green (Bottom)

This LED indicates trouble conditions. On (solid): Trouble Requiring Service 1 Flash: Wireless Network Trouble 2 Flashes: Battery Trouble 3 Flashes: Input Power Trouble This LED indicates cellular radio activity. When this LED is on (solid), a phone line trouble condition exists. This LED turns on when the interface switches to the wireless network (due to a landline trouble condition). This LED will also flash once when the 3G4010 transmits a signal and twice when the 3G4010 receives a kiss-off from the central station. NOTE: If the 3G4010 is programmed to be the primary communicator, the blue LED will remain off, but will still flash during the signal transmission as described above. This LED indicates signal strength and network technology. If the 3G4010 is operating in over a 2G channel, the LED will be YELLOW. If the 3G4010 is operating over a 3G channel, the LED will be GREEN. When this LED is On, the reception is optimal. This LED switches On only when the bottom LED is on. This LED indicates signal strength and network technology. If the 3G4010 is operating in over a 2G channel, the LED will be YELLOW. If the 3G4010 is operating over a 3G channel, the LED will be GREEN. If this LED is Off and the Red LED is On, the Wireless Network service is unavailable (NO SERVICE). This LED flashes when the Wireless Network reception is poor. If this LED is on, the 3G4010 is able to communicate with the 3G (HSPA) or 2G (GPRS) network.

Service Mode To view detailed trouble information on the status LEDs, the 3G4010 must be placed in Service Mode by removing the front cover. When in Service Mode, the status LEDs will indicate the trouble condition as follows. Number of Flashes Trouble Type RED 1 2 3 1 2 3 1 2 3 4 OFF

BLUE OFF OFF OFF Flashing Flashing Flashing ON ON ON ON -

Wireless network trouble - unable to connect to cellular network Battery trouble - battery with low voltage output Input power trouble Insufficient signal strength - poor location C24 suppressed trouble C24 communication configuration trouble Radio/SIM trouble - radio or SIM unresponsive Receiver not available trouble Supervision trouble Cover tamper is open No trouble

Operating Principles Simulated Landline Mode The simulated landline provides the alarm control panel (with dialer interface) with a back up line in the event of PSTN line trouble. NOTE: The 3G4010 must be programmed as a back-up communicator for Simulated Landline Mode to operate. If the voltage on the landline terminals (TIP/RNG) drops below 2.8V for a period of between 10 seconds and 45 seconds depending on the alarm control panel connected to the T1/R1 terminals- the 3G4010 switches the connected telephone device to the cellular network. After waiting between 30 and 40 seconds, it checks the landline for one of the following: l If the landline has been restored, the 3G4010 switches the connected device back to the landline, OR l If the landline is still down, the 3G4010 continues the simulation until the landline is restored. The 3G4010 will not switch during ongoing calls. NOTE: When the landline is down, the 3G4010 provides a dial tone to any device connected to T1 and R1, including any telephones on the premises. The phones on the premises will not, however, be able to dial out over the 3G4010. 10

Panel Transmission Monitoring (PTM) The 3G4010 can also monitor the panel’s attempt to communicate with the central station. If it determines that the panel is having difficulty, it switches the line to the cellular network. This feature is only active when the 3G4010 is configured as a back up communicator. This feature is in addition to the regular line voltage detection. The 3G4010 monitors the phone line for four consecutive failed attempts within a 12- minute window. A failed attempt is assumed to have occurred when a line seizure takes place during dialing (either the alarm panel or the customer telephone), but no 1400Hz tone (Contact ID kiss-off) or 2025Hz tone (SIA kiss-off) is sent from the receiver. Once the conditions for a failed attempt are met, the 3G4010 connects the panel to the cellular network to communicate the events. When the 3G4010 switches the line it stays in this mode until the panel hangs up. On the next event the 3G4010 restarts the error detection sequence before switching. The 3G4010 performs this sequence on any phone number that is detected on the line. Specific central station phone numbers can be programmed into the 3G4010 if desired. Up to four, 20-digit numbers can be added to your profile at Connect 24. If programmed, the 3G4010 will only look for a Contact ID or SIA kiss-off after these numbers are dialed. A Telephone Line Monitoring trouble (PGM output activation and/or reporting code if applicable) is also activated and/or transmitted when the PTM is activated. A restoral is sent at the end of the call.

Cellular Communications Sequence When an alarm is triggered: l The control panel goes off-hook. l The 3G4010 asserts a dial tone. l The Control panel dials the number of the central station. Ensure that the alarm panel inserts a minimum one second pause, or has Dial Tone Search enabled before dialing the number. l The 3G4010 detects the DTMF dialing and stops dial tone. NOTE: The 3G4010 is unable to decode pulse dialing. If the panel is programmed for Contact ID format: l The 3G4010 sends the required Contact ID dual-tone handshake to the panel. l After receiving the handshake, the control panel transmits an alarm message in Contact ID format. l The 3G4010 decodes and transforms the Contact ID digits into an IP packet and sends it to the central station receiver over the cellular network. l The central station receiver acknowledges the alarm and sends a command to the 3G4010 to generate the corresponding 1400Hz Kiss-off signal for a minimum of 800 msec. After the 3G4010 generates a Kiss-off signal, it sends the next alarm or, if no further alarms need to be sent, the control panel goes on-hook. If the panel is programmed for SIA (300 baud) format: l The 3G4010 sends the required SIA handshake to the panel. l After receiving the handshake, the control panel transmits an alarm message in the SIA format. l The 3G4010 decodes and transforms the SIA events into an IP packet that it sends to the central station receiver over the cellular network. l The central station’s receiver acknowledges the alarm and sends a command to the 3G4010 to generate the corresponding 2025Hz kiss-off signal for a minimum of one second. l After the 3G4010 generates a kiss-off signal, it sends the next alarm or, if no further alarms need to be sent, the control panel goes on hook. NOTE: The 3G4010 automatically adjusts the order of the handshakes based on the last format the control panel used to transmit an event.

Inputs The 3G4010 has four inputs that can be used to trigger specific communications. These events will transmit using the Contact ID or SIA format with Inputs 1-4 reporting as [991] to [994] respectively. Default settings are: INPUT 1- FIRE INPUT 3 - BURGLARY INPUT 2 - PANIC ALARM INPUT 4 - SYSTEM TROUBLE Inputs can be configured as follows: Normally Open - input will activate when a short condition is detected between the terminal and COM Normally Closed - input will activate when an open condition is detected between the terminal and COM Single End of Line - input will activate when a short or open condition is detected between the terminal and COM and will restore when a 5.6Kohm resistor is detected between the terminal and COM. NOTE: These inputs are programmable to communicate using either the Contact ID or SIA format NOTE: For UL/ULC installations, connections between alarm panel outputs and 3G4010 inputs must be run in protective mechanical conduits. To reduce interference with the antenna, it is recommended that the metal conduit is not connected to the knock-outs in the top of the cabinet.

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Outputs The 3G4010 has four programmable outputs to activate in response to the associated events. Refer to the 3G4010 Wiring Diagram (Figure 2) at the back of this manual.

Activating the Outputs The 3G4010 has four open collector outputs capable of a maximum of 50mA. Internal events on the 3G4010 can trigger the outputs to turn on an LED or activate an input on the host panel. The default settings are as follows. OUTPUT 1 Landline Trouble - Output is normally high and will switch to ground when the telephone line is down. OUTPUT 2 Cellular Module or Network Trouble - Output is normally high and will switch to ground when the 3G4010 can not communicate with the 3G or 2G network. OUTPUT 3 Power Supply or Battery Trouble - Output is normally high and will switch to ground when there is a problem with the power source. OUTPUT 4 General Module Trouble - Output is normally low and will switch to high when a Cellular Network Trouble, Power Supply/Battery Trouble, and/or a Failure to Communicate (FTC) trouble is detected. NOTE: PGM4 must be connected to the control panel as shown in Figure 4 (Residential applications) or Figures 8- 9 (Commercial applications). Program the control panel input Zone/Point as 24hr ‘Supervisory’ with keypad- only notification when activated. Output 4 on the 3G4010 must be set as ‘Active High’. NOTE: Once an output has been activated automatically, it will not restore its state until all the causes of activation are cleared.

Reporting Codes 3G4010 Reporting Codes CID SIA Programmable Comments Zone 1 Activation E11A 991 FA 991 YES Delayed 24 Hour Fire * Zone 1 Restoral R11A 991 FH 991 YES Delayed 24 Hour Fire Restore * Zone 2 Activation E12A 992 PA 992 YES Panic Alarm * Zone 2 Restoral R12A 992 PH 992 YES Panic Alarm Restore* Zone 3 Activation E13A 993 BA 993 YES Burglary * Zone 3 Restoral R13A 993 BH 993 YES Burglary Restore * Zone 4 Activation E3AA 994 YX 994 YES System Trouble * Zone 4 Restoral R3AA 994 YZ 994 YES System Trouble Restore * PSTN Line Down E351 000 LT 000 FIXED Telco 1 Fault PSTN Line Restoral R351 000 LR 000 FIXED Telco 1 Fault Restore Input Loss E337 000 YP 000 FIXED Power Supply Trouble Input Restoral R337 000 YQ 000 FIXED Power Supply Trouble Restore Low Battery Alert E338 000 YT 000 FIXED Transmitter Battery Trouble Low Battery Restoral R338 000 YR 000 FIXED Transmitter Battery Restore Periodic Test E603 XXX RP XXX FIXED Test Transmission Periodic Test with Trouble E608 XXX RY XXX FIXED Test Transmission Radio Activation R552 000 RS 000 FIXED Remote Programming Successful Internal Buffer Full E624 000 JL 000 FIXED FTC Restoral R354 000 YK 000 FIXED Communications Restored Firmware Update Successful R901 000 LS 000 FIXED Firmware Update Fail E902 000 LU 000 FIXED Firmware Update Begin E901 000 LB 000 FIXED System Tamper E145 000 ES 000 FIXED Expansion Module Tamper System Tamper Restore R145 000 EJ 000 FIXED Expansion Module Tamper Restore * C24 Communications default value

Swinger Shutdown To prevent "runaway" signals to the central station, the 3G4010 is equipped with Swinger Shutdown which limits certain trouble events to a maximum of four reports every 24 hours. The condition will restore and the counter will reset at midnight. Swinger Shutdown applies to the following trouble conditions: l System Tamper/Restore l Low Battery Trouble/Restore l TLM Trouble/Restore 12

l l

Input Power Trouble/Restore FTC Restore

Hardware Default A hardware default will update the unit with the latest configuration from C24 Communications if: l The device was originally programmed incorrectly. l The unit was installed at a different location and then relocated to a new site. l A SIM card is being swapped. To perform the hardware default, follow these steps: 1. Power down the unit (remove primary DC power and remove the backup battery) and remove all connections to Zone1, Zone 2, PGM1 and PGM. 2. Connect a wire between Z2 (terminal 14) and PGM2 (terminal 8)or Z1 (terminal 13) and PGM1 (terminal 7). 3. Power up the radio by connecting the battery (if present) first and then primary DC power. 4. Wait for 20 seconds and then completely power down the unit. 5. Disconnect the wire between the Zone and PGM terminals. NOTE: Failure to perform hardware default will result in the unit transmitting with the previously programmed configuration.

Communicator Reset/Update The firmware of the device can be updated over Cellular or PC-Link: l When the firmware update begins, all LED are ON.

Yellow/Green Yellow/Green (Top) (Bottom) ON ON ON ON During the firmware update process the LEDs will be cycled individually in a chaser pattern. (different from the Advanced Carrier Selection pattern) RED

l

RED

BLUE

Yellow/Green (Top) OFF OFF FLASH ON OFF OFF OFF FLASH ON OFF

BLUE

Yellow/Green (Bottom) OFF OFF OFF FLASH ON OFF OFF OFF FLASH ON

FLASH ON OFF OFF FLASH ON OFF OFF OFF OFF FLASH ON OFF OFF FLASH ON OFF OFF OFF OFF l After a successful update, the unit will automatically restart. NOTE: Several resets will take place during a single Firmware update session. NOTE: The unit will re-request programming after firmware update; the version number will be updated and viewable via C24 Communications. NOTE: Unit must not be powered down while Firmware Update Takes Place. NOTE: Unit will not process remote firmware update requests while it exhibits the following trouble, if the trouble occurs after the unit has processed the firmware update request, it will not interrupt the firmware update request. • Input Power Trouble • Low Battery Trouble

Low Power Radio Shutdown When the battery voltage reaches the low battery threshold of 10.5V, the unit turns off the radio to prevent unnecessary network registrations. In this state, the unit does not communicate any events. Radio shutdown is indicated by the LEDs as follows: l Red LED indicates low battery trouble. l Two green LEDs blinking on/off together indicates the radio is not ready. This LED sequence will display until the low battery voltage is restored and the radio is enabled again.

SMS Command and Control The user can remotely arm/disarm their security panel and control PGM outputs by following these steps:

13

Arming/Disarming the Security Panel 1. Set up a PGM output to Remote Arming in C24 Communications 2. Ensure this PGM output is connected to a relay to their security panel zone 3. Set up the zone on the security panel as momentary or maintained arming a. If the Security Panel uses Momentary key switching, the configuration on Communicator PGM shall be with a time field of 05 (in this configuration, both arm and disarm will generate the pulse) b. If the security Panel uses maintained key arming, the configuration on the communicator PGM shall be filled with a time field of 00 4. Optionally the panel arm state can be configured for the communicator to detect by setting a panel PGM output to reflect panel arm state, have that relay connected to a communicator zone configured to follow panel arm state.

Remote Control of PGM 1. Set up a PGM or both PGM output to Remote Control PGM configuration a. PGM can be latched or timed i. setting the PGM timer to 00 will configure the PGM to be latched, it will not turn off unless the turn off command is received ii. setting the PGM timer with a time value between 1 second to 255 seconds will configure the PGM to be timed, the PGM will activate 2. Configure in C24 Communications the Phone Number allowed to use SMS command and control and the access code a. Up to 6 different phone numbers can be programmed to perform SMS command and control b. The password can be 4 to 8 alphanumeric characters and it will not be case sensitive The SMS command and control can be sent in the following format: For arming/disarming the Security Panel Arm , example Arm 12345678 For activating/deactivating a specific PGM Activate , Activate 1 12345678 The following SMS command and control operations are available. l Arming Language Command Label (shall not be case sensitive) English Arm French Armement Spanish Armado l

Disarming Language Command Label (shall not be case sensitive) English Disarm French Desarmement Spanish Desarmado

l

Activate PGM Language Command Label (shall not be case sensitive) English Activate French Activation Spanish Activar

l

Deactivate PGM Language Command Label (shall not be case sensitive) English Deactivate French Desactivation Spanish Desactivar

14

l

Status Request Language Command Label (shall not be case sensitive) English Status Request French Etat Démandé Spanish Petición de Estado

Invalid command will be sent when no zones are programmed to read security arm status. l Help Language Command Label (shall not be case sensitive) English Help French Aide Spanish Ayuda Help command will return all the commands available corresponding to the language of the help command being sent.

Phone Number Call Direction The user has the ability to program the PTM phone numbers to receiver group 1 or receiver 2. The programmed number in Communicator must also be programmed as the panel phone number. When the communicator detects the phone number it will communicate to the receivers to the corresponding group. NOTE: If no PTM phone number is programmed, all panel calls will go to Receiver Group 1.

C24 Communications Remote Programming The inputs, outputs, and other features can be remotely programmed through the C24 Communications website for fast and convenient installation using the Internet. NOTE: This programming option has not been investigated by UL.

Troubleshooting Guide Powering up the 3G4010 – when powering up the 3G4010, always connect the battery (if used) first before connecting primary DC power from the control panel or transformer. Wiring Primary – R-1/T-1 of 3G4010 to RING/TIP of control panel, DC power from control panel or DC transformer to DC input, backup battery. Wiring Backup – Incoming line to RING/TIP on 3G4010, R-1/T-1 of 3G4010 to RING/TIP of control panel, R-1/T- 1 of control panel to house phones, DC power from control panel or DC transformer to DC input, backup battery. Testing Communications – when the 3G4010 transmits a signal for the control panel, or for an internal transmission, the BLUE light will flash one time when the signal is transmitted and two times when it gets a kiss-off. SIM – the SIM should be activated at least 24 hours prior to installation. The 3G4010 will show signal strength with an inactive SIM, however it will display the signal strength of any available wireless network. The SIM must be active to ensure the signal strength displayed is that of the wireless network provider for which the SIM belongs to. Panel Programming – the control panel should be programmed to communicate Contact ID or SIA exactly the same way it would be programmed to communicate Contact ID or SIA over the telephone line. Green/Yellow LED Status

What it means: Excellent Both Signal Strength Signal LEDs ON Strength Excellent Top LED FLASHING with Signal bottom LED ON Strength Good Signal Bottom LED ON Strength Bottom LED FLASHING

Poor Signal Strength

CSQ Values

Signal Strength Status

14+

l

Unit can be installed in the current mounting location.

11-13

l

Unit can be installed in the current mounting location.

7-10

l

Unit can be installed in the current mounting location.

5-6 (no trouble) 1-4

l

l

15

Ensure the antenna cable is plugged securely into the radio connector. If the SIM is active, connect a battery to the unit and test various locations for good/excellent signal strength.

Green/Yellow LED Status

What it means:

CSQ Values (with trouble)

Signal Strength Status l

l l l

No Signal Strength

Both LEDs OFF

0

l

l

Both LEDs Flashing ON/OFF together Both LEDs Alternating

Signal Strength is invalid Radio Reset Sequence

Connect an antenna extension kit (GS-15ANT, GS-25ANT, GS-50ANT or GS8-ANTP). If the red LED is also FLASHING, refer to the RED LED chart. Verify SIM card is activated. Ensure the antenna cable is plugged securely into the radio connector. If the SIM is active, connect a battery to the unit and test various locations for good/excellent signal strength. Connect an antenna extension kit (GS- 15ANT, GS-25ANT, GS-50ANT or GS8-ANTP).

N/A

Radio is in process of network registration.

N/A

Radio is performing a Reset. If the issue persists, please verify the SIM card is inserted correctly.

NOTE: When the Signal Strength LED is showing Green, it indicates your communicator is connected to a 3G Tower. When the Signal Strength LED is showing Yellow, it indicates your communicator is connected to a 2G Tower. NOTE: Blue LED is always OFF when 3G4010 is used as a primary communicator. # of Flashes Red Blue

Trouble Type

Trouble Notes l l

On On No Signal Strength

l

l

l

1

Off Wireless Network Trouble

l l l l

l l

2

Off Battery Trouble l

l l

3

Off Input Power Trouble

l

l l

1 Flash Insufficient Signal Strength l

2 Flash Not Used C24 Communications 3 Flash Configurations Trouble 1

On Radio/SIM Trouble

2

On

l

l l l

Receiver Not Available Trouble

l

Verify SIM card is activated. Ensure the antenna cable is plugged securely into the radio connector. If the SIM is active, connect a battery to the unit and test various locations for good/excellent signal strength. Connect an antenna extension kit (GS8-ANTP, GS-15ANT, GS-25ANT or GS50ANT). Ensure the SIM card has been activated. The antenna cable should be plugged securely into the radio connector. Ensure there is good signal strength (at least one green light ON). Verify the installation area is not experiencing a network outage. If a battery is not used in the installation, ensure that the "Internal Battery Connected" is not selected in C24 Communications. If a battery is used in the installation, verify the battery is connected properly Measure the battery under load and verify it is charged to at least 12.5VDC. If not, wait at least 1 hour for the battery to charge. Remove the battery and measure the voltage; the voltage should be at least 12VDC. Verify the input DC supply is rated at 13.8VDC @ 180mA minimum. Replace battery Ensure the power source connected to the 3G4010 is providing 13.8VDC @ 180mA. Ensure the antenna cable is plugged securely into the radio connector. If the SIM is active, connect a battery to the unit and test various locations for good/excellent signal strength. Connect an antenna extension kit (GS8-ANTP, GS-15ANT, GS-25ANT or GS50ANT) Ensure the SIM card is activated and correctly initialized through C24 Communications. Ensure the SIM Card is inserted correctly and firmly. Ensure the antenna cable is plugged securely into the radio connector. Contact the monitoring station to verify that the 3G4010 programming is correct (port, IP address, DNIS). Contact your central station to verify they are not experiencing any receiver issues. 16

# of Flashes Red Blue

Trouble Type

3

On Supervision Trouble

4

On Tamper Trouble

Trouble Notes l

l

Contact your central station to verify they are not experiencing any receiver issues. Ensure the front cover is secured and the case tamper is closed.

The Red light will flash to indicate various trouble conditions outlined previously. If multiple trouble conditions are present, the red light will flash according to the highest priority trouble. For example, if both a 3G4010 wireless network trouble (one flash) and a low battery trouble (two flashes) are present; the red light will flash one time. Once the 3G4010 wireless network trouble condition is corrected, the red light will then begin flashing two times. The control panel is displaying a telephone line trouble condition

The control panel displays a communication trouble condition No signals are received at the central station but no trouble condition is displayed

Not receiving internal signals generated directly from the 3G4010 The phone line is seized when the 3G4010 is connected

General Troubles With Your System Ensure T1 and R1 of the 3G4010 are wired to the TIP and RING terminals of the control panel. l If the 3G4010 is being used as the primary communicator, the blue light will always be OFF. l If the 3G4010 red light is FLASHING, refer to the troubleshooting chart in this guide. l Ensure the panel is programmed for Contact ID or SIA. l Ensure the control panel does not indicate a TLM trouble condition. l If the 3G4010 red light is FLASHING refer to the troubleshooting chart in this guide. l Ensure the control panel has a central station phone number programmed. l Ensure the control panel has the correct account number programmed. l Verify the reporting codes are programmed or the auto Contact ID option is enabled. l Ensure the control panel communicator is enabled. l Connect a handset to T1 and R1 of the 3G4010 in monitor mode to verify the control panel is trying to communicate. l Ensure the 3G4010 was initialized with the correct account number. This can be checked by logging into the C24 Communications website. l Ensure that there are no trouble conditions on the 3G4010. l Verify correct phone line wiring. l Ensure the Ringer Equivalency Number (REN) is not being exceeded on the line. l

l

Removing/Connecting the antenna l

l

Enrolling a 3G4010

SIM card activation period

l

l

l

Checking SIM status l l

Critical Shutdown on 3G4010 backup battery (with no DC input applied)

l

l

General Information To remove the antenna from the 3G4010, place your thumb on the end of the connector at the modem, then place a screwdriver between the modem and connector. Gently turn the screwdriver away to ‘pop’ out the connector from the modem. To install the antenna, firmly push the connector into the modem until it ‘snaps’ into place. The 3G4010 can be enrolled by going through the GVRU voice prompt, and completing the activation of the SIM card, and the initialization of the 3G4010. The 3G4010 can also be enrolled using the C24 Communications website (www.connect24.com) or the C24 Communications mobile site (m.connect24.com). A SIM card can take up to 24 hours to be activated by the provider. However, it typically takes less than an hour for the SIM card to be activated. Go to www.connect24.com and login. A search can be performed for a specific account and its current status SIM status can also be checked through the GVRU. If the 3G4010 backup battery is used and is below 10.5VDC, the unit will go into critical shutdown. The critical shutdown state will be displayed by the red light flashing followed by the blue and two green lights flashing. The lights will continue to flash in this sequence until the battery is charged above 12.4VDC. 17

l l

Swinger Shutdown for 3G4010 Troubles l

General Information Trouble events can send a maximum of 4 troubles and restorals per day. Swinger Shutdown only affects signal transmissions, not the functionality of the 3G4010 lights or PGM outputs. Swinger shutdown is reset at midnight or upon a full power cycle of the 3G4010.

It is recommended that the product is tested at least once per year.

18

19

T I P

R I N G

Optional use of PGM output (See Programming)

1K5

AS1

Panel Aux Power or External Power Supply

For ULC Fire Monitoring installations fire alarm signals shall be sent simultaneously over POTS line (using the dialler) and over the wireless network (using 3G4010). Connect alarm output from control panel (PGM) to the input on the 3G4010 that is programmed as a Fire Alarm Input. Examples of Control Units/Subscribers Units or Power Supplies compatible models: DSC PC1864, PC1832, PC1616, PC5204, etc.

Inputs to be connected to dry contact outputs from alarm control panel with 5.6KΩ EOL resistors 9-14VDC/ 700mA (max)

WARNING! HIGH VOLTAGE. DISCONNECT AC POWER & TELEPHONE LINES PRIOR TO SERVICING

Typical battery charge: 30-50 mA Recommended Model: 12V/1.2Ah

Sealed Rechargeable 12V / 1.2Ah

BATTERY

Battery not required if CON5 is set to NO BAT

For UL Installations, the system shall be installed in accordance with chapter 2 of the ANSI/NFPA 72 and ANSI/NFPA70. Recommended locations and wiring methods shall be in accordance with the National Electrical Code, ANSI/NFPA 70, the Standard for Installation and Classification of Burglar and Holdup Alarm Systems, UL 681, and the Standard for Central-Station Alarm Services, UL 827. For ULC Installations, the recommended locations and wiring methods shall be in accordance with CSA C22.1, Canadian Electrical Code, Part I, Safety Standard for Electrical Installations; CAN/ULC-S302, Installation and Classification of Burglar Alarm Systems for Financial and Commercial Premises, Safes and Vaults; and CAN/ULC-S301, Standard for Central and Monitoring Station Burglar Alarm Systems and the Standard for the Installation of Residential Fire Warning Systems, CAN/ULC-S540. Do not install the equipment in places where the signal strength does not meet the minium recommended signal strength level. Do not run zone inputs and T1/R1 wiring along AC wires or other circuits with high frequency signals in order to reduce possibility of interference and false alarms.

NOTE: For ULC Commercial Fire and Burglary Installation requirements please refer to Figures 5, 6, 7 & 8 and to the ULC Installation Guide P/N 29002157RXXXX.

WARNING: Incorrect connections may result in PTC failure or improper operation. Inspect wiring and ensure connections are correct before turning on. All circuits are classified for UL installations as Power Limited/Class II Power Limited except for the battery leads which are not Power Limited. Do not route any wiring over circuit boards. Maintain at least 1” (25.4mm) separation. A minimum 1/4” (6.4mm) separation must be maintained at all points between Power Limited wiring and all other Non-Power Limited wiring. Route wires as indicated in the diagram.

RM1-UL Installations RM1C-ULC Installations Connect relay contacts to a zone input on the alarm control panel for 3G4010 troubles supervision (24hr-type zone)

Supervision Relay

O1 1 O2 2 O3 3 O4+OC 4

L4 2 3 L14 L2+L3 14 15 16 DC 17IN 12 13 ZONE COM6 7 8PGM9 10 11AUX COM

Alarm Control Panel with Dialler Interface (Supports Contact ID and SIA formats)

(Use No. 26 AWG wires for the connection to PSTN)

RJ-45

Ground wire from building electrical installation

Earth-ground

LI

3 4T1 5R1 2 RING 1 TIP

LE

3G4010

}

Telephone Line Connection

Bolt

Nut Lock washer Star washer Cabinet

Tighten nut to break paint & make good connection to the cabinet. Nut Lock washer

GROUND CONNECTION

This connection is necessary

3G4010 Wiring Diagrams Figure 2: Wiring Diagram

Figure 3: Telephone Connection CONTROL PANEL RJ-31X

TIP

RING

TI

R1

4

RI

BROWN (T)

T1

TIP

RING

3

GRAY (R)

GREEN (T)

2

RED (R)

1

Incoming Handset Phone line

5

3G4010

TIP RING T1 R1

Figure 4: Power Supply and Supervision Wiring Diagram Figure 5: CONTROL PANEL

-

Aux Power

+

+

-

GND

+12VDC

7

8

(BLK ) GND

6

(BLK/WHT) +13.8VDC

NC

C DSC RM-2 NO RELAY

DSC Supervision Relay See Note 2

Control Panel EOL Resistor See Note 3

COM

NOTES: 1. Program the zone/point as “Supervisory” type with keypad only annunciation when in alarm. Do NOT use a zone/point that is normally used for 2-wire smoke detectors. 2. The power supervision relay (RM-2) is only used when the 3G4010 is not powered by the control panel. When the radio is powered by the control panel, the relay is not required since a loss of input power will generate a signal to the CMC. 3. Output 4 on the 3G4010 must be set as “Active High” (default). 4. This equipment has no mains on/off switch. The plug of the direct plug- in power supply is intended to serve as the disconnecting method if the equipment must be quickly disconnected. Ensure that access to the mains plug and associated mains socket/outlet, is never obstructed.

Power Adaptor

ZONE TERMINALS (See Note 1)

9 10 11 12 13 14 15 16 17 18

PGM PGM PGM 3 1 3

PGM 4

AUX +

DC IN

Z1 Z2 Z3 Z4 19 20 + 3G4010 COM

20

The following wiring diagrams (Figures 6 to 8) are examples of ULC Listed Fire Monitoring Installation connections. 3G4010 Wiring Diagrams Figure 6: Wiring Diagram for Fire Alarm Control Unit (with dialler) and 3G (HSPA/2G (GPRS) Transmitter (Passive Communication System)

Fire Alarm Control Unit

AUX Power (12V/700mA)

3G Cellular Transmitter

3G (HSPA) or 2G (GPRS)

3G4010

TIP/RING

T1/R1 TIP/RING

PSTN

Zone Input Zone Inputs

Outputs Fire Trouble

PGM4

Output

RM1C ULC Relay

3G4010 cabinet

AC Input

NOTES: l Power for 3G4010 shall be provided from Fire Alarm Control Unit or separately listed power supply rated for the application, 12V/700mA. l All wiring connections must be run in a protective conduit. l For local supervision of the wireless transmitter connect PGM output from 3G4010 to one zone input on the Fire Alarm Control Unit. l Dry Contact Trouble output from ULC Listed Fire Alarm Control Unit must be connected to zone input on the 3G4010 for supervision of Tip/Ring connection. l Fire Alarms must be sent over both communication channels. Fire output from Fire Alarm Control Unit must be connected to the Input 1 on the 3G4010. l 24h Test Transmission must be enabled on the dialler and on the 3G4010. Figure 7: DSC Subscribers’ Unit Fire and 3G Transmitter Mounted in the Same Room DSC Keypad LCD4501 PK55XX

Fire Alarm Control Unit Outputs Fire Supervisory Trouble

DSC Subscribers’ Unit Fire Zone Inputs TIP PC4020 PC1864 PC1832 PC1616

AUX Power 12V/700mA

3G Cellular Transmitter

3G (HSPA)/2G (GPRS)

3G4010 T1/R1

TIP RING

TIP/RING Zone Input

PSTN

PGM4

PGM1

RM1C ULC Relay RM1C ULC Relay

PC5003C PC4050CR cabinet

AC Input

3G4010 cabinet

AC Input

NOTES: l Power for 3G4010 must be provided from Fire Alarm Control Unit or separately listed power supply rated for the application (12V/700mA). l All wiring connections must be run in a protective conduit. l Phone Line Monitoring (TLM) must be enabled. l Phone Line trouble is indicated by Blue LED on 3G4010. l Connect PGM4 output from 3G4010 (Trouble Conditions) to a zone input on the Subscriber Unit for supervision of the GSM Transmitter. l 24hr Test Transmission over phone line (PSTN) and 3G4010 must be enabled. l Fire Alarms must be sent over both communication channels. l On the Subscribers’ Unit, program PGM1 for PC1616/PC1832/PC1864 as System Event (Section [009] as type 10; Section [501] Fire Event option 2 ON). An alternate option is to program PGM1 as ZoneFollower (Sec [009] = 29) and assign Fire Zone to PGM1in Section [551]. Ensure Bit 3 is on in [501]. In this case,a restored fire alarm condition does not require the DSCcontrol panel to be reset.For PC4020 program PGM1 as type 49 Steady Fire ([00070049]). l Dry contact outputs from ULC Listed Fire Alarm Control Unit must be connected to zone inputs on the ULC Listed DSC Subscribers’ Unit Fire. l Refer to detailed diagrams in Figure 7. 21

Figure 8: DSC Subscribers’ Unit Fire and 3G Cellular Transmitter Mounted Remotely Alternate Wiring Diagram for DSC Subscribers’ Unit Fire and Cellular Transmitter Passive Communication System Using Phone Line Supervision Relay

Fire Alarm Control Unit

DSC Subscribers’ Unit Fire

Outputs Fire Supervisory Trouble

Zone Inputs PC4020 PC1864 PC1832 PC1616

AUX Power 12V/700mA

3G (HSPA)/2G (GPRS)

3G4010 PSTN

TIP RING

T1/R1 Zone Input

TIP/RING PGM1 PGM4

PGM1

RM1C ULC Relay

RM1C ULC Relay RM1C ULC Relay

PC5003C PC4050CR cabinet

AC Input

3G Cellular Transmitter

GS4010 cabinet

AC Input

DSC Keypad LCD4501 PK55XX

PLEASE NOTE THAT EITHER RM1C ULC OR RM2 RELAYS CAN BE USED FOR ULC INSTALLATIONS NOTES: l Connect PGM output from 3G4010 (Phone Line Trouble) to a zone input on the subscriber unit for supervision of the phone line voltage. l When the 3G4010 is installed remotely from the DSC Control Panel, it is required to monitor the Phone Line Trouble condition at the keypad by using an additional RM1C Relay.

22

Figure 9: Connection Details for Cellular Network Supervision Relay and Redundant Fire Alarm Transmission

3G4010

LE

LI

L1 L2 L3 L4

AS

O1 O2 O3 O4+OC

1 2 143 15416+ 6 71 82PGM93 104 11AUX COM 17 12 13 DC IN18 COM ZONE

3 4T1 5 R1 1 TIP 2 RING

Cellular Network Supervision Relay

5.6 KOhm

Redundant Fire Alarm Initiation

PC1864 PC1832 Only

PC1864 Only

AC AC

AUX+ BELL+ PGM1 PGM3 AUXBELL- RED BLK YEL GRN PGM2 PGM4 Z1 COM Z2

Z3 COM Z4

Z5 COM Z6

Z7 COM Z8 EGND

RING

TIP

R-1

T-1

NOTE: Use EOL resistor in series with N.O. contacts of the relay connected to PGM4 Figure 10: Connection Details for Cellular Network Supervision Relay and Redundant Fire Alarm Transmission

3G4010 1 TIP RING T1

R1

COM

2 3 PGM

1

4 AUX COM

2 3 ZONE

4

+ -

DC IN

Redundant Fire Alarm Initiation

Cellular Network Supervision Relay

5.6 KOhm

PC1864 PC1832 Only

PC1864 Only

AC AC

AUX+ BELL+ PGM1 PGM3 AUXBELL- RED BLK YEL GRN PGM2 PGM4 Z1 COM Z2

Z3 COM Z4

Z5 COM Z6

NOTE: Use EOL resistor in parallel with N.C. contacts of the relay connected to PGM4

23

Z7 COM Z8 EGND

RING

TIP

R-1

T-1

Figure 11: Connection Details for GSM Supervision Relay, Phone Line Supervision and Redundant Fire Alarm Transmission 3G4010 1 TIP RING T1

R1

COM

2 3 PGM

1

4

2 3 ZONE

AUX COM

+ -

4

DC IN

Redundant Fire Alarm Initiation

5.6 KOhm

Cellular Network Supervision Relay

5.6 KOhm

Phone Line Supervision Relay

PC1864 PC1832 Only

PC1864 Only

AC AC

AUX+ BELL+ PGM1 PGM3 AUXBELL- RED BLK YEL GRN PGM2 PGM4 Z1 COM Z2

Z3 COM Z4 Z5 COM Z6 Z7 COM Z8 EGND

RING

TIP

R-1

T-1

NOTE: Use EOL resistor in series with the N.O. contacts of the relay connected to PGM4. Figure 12: Connection Detais for Cellular Network Supervision Relay, Phone Line Supervision Relau and Redundant Fire Alarm Transmission 3G4010 1 TIP RING T1

R1

COM

2 3 PGM

1

4 AUX COM

2 3 ZONE

+ -

4

DC IN

Redundant Fire Alarm Initiation

5.6 KΩ 5.6 KΩ

Phone Line Supervision Relay

Cellular Network Supervision Relay

PC1864 PC1832 Only

PC1864 Only

AC AC

AUX+ BELL+ PGM1 PGM3 AUXBELL- RED BLK YEL GRN PGM2 PGM4 Z1 COM Z2

Z3 COM Z4 Z5 COM Z6 Z7 COM Z8 EGND

NOTE: Use EOL resistor in parallel with N.C. contacts of the relay connected to PGM4.

24

RING

TIP

R-1

T-1

lawsand treaties. This EULAgrants You no rightsto use such content. Allrights not expresslygranted under thisEULAare reserved byDSC and itssuppliers. EXPORT RESTRICTIONS- You agree that You will not export or re-export the SOFTWARE PRODUCT to any country, person, or entity subject to Canadian export restrictions. CHOICEOF LAW - ThisSoftware License Agreement isgoverned by the lawsof the Province of Ontario, Canada. ARBITRATION - All disputes arising in connection with this Agreement shall be determined byfinaland binding arbitration in accordance with the Arbitration Act, and the partiesagree to be bound bythe arbitrator’sdecision. The place of arbitration shallbe Toronto, Canada, and the language of the arbitration shallbe English.

EULA IMPORTANT - READ CAREFULLY: DSC Software purchased with or without Productsand Components iscopyrighted and is purchased under the following license terms: ThisEnd- User License Agreement (“EULA”) isa legal agreement between You (the company, individual or entity who acquired the Software and any related Hardware) and Digital Security Controls, a division of Tyco Safety Products Canada Ltd. (“DSC”), the manufacturer of the integrated securitysystems and the developer of the software and any related products or components (“HARDWARE”) which You acquired. If the DSC software product (“SOFTWAREPRODUCT” or “SOFTWARE”) is intended to be accompanied by HARDWARE, and is NOT accompanied by new HARDWARE, You maynot use, copy or install the SOFTWARE PRODUCT. The SOFTWARE PRODUCT includes computer software, and may include associated media, printed materials, and “online” or electronicdocumentation. Anysoftware provided along with the SOFTWAREPRODUCT that isassociated with a separate end-user license agreement islicensed to You under the termsof that license agreement. By installing, copying, downloading, storing, accessing or otherwise using the SOFTWAREPRODUCT, You agree unconditionallyto be bound by the termsof this EULA, even if this EULA is deemed to be a modification of any previous arrangement or contract. If You do not agree to the terms of this EULA, DSC is unwilling to license the SOFTWAREPRODUCT to You, and You have no right to use it. SOFTWARE PRODUCT LICENSE The SOFTWARE PRODUCT is protected by copyright laws and international copyright treaties, as well as other intellectual property laws and treaties. The SOFTWAREPRODUCT islicensed, not sold. 1. GRANT OF LICENSE This EULA grants You the following rights: Software Installation and Use - For each license You acquire, You mayhave onlyone copyof the SOFTWAREPRODUCT installed. 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In this case, the SOFTWAREPRODUCT mayonly be used with the HARDWAREasset forth in thisEULA. Rental - You may not rent, lease or lend the SOFTWARE PRODUCT. You may not make it available to othersor post it on a server or web site. Software Product Transfer - You maytransfer allof Your rightsunder thisEULA onlyas part of a permanent sale or transfer of the HARDWARE, provided You retain no copies, You transfer allof the SOFTWAREPRODUCT (including all component parts, the media and printed materials, any upgrades and this EULA), and provided the recipient agrees to the terms of thisEULA. If the SOFTWARE PRODUCT is an upgrade, anytransfer must also include all prior versions of the SOFTWAREPRODUCT. Termination - Without prejudice to any other rights, DSC may terminate this EULA if You fail to comply with the terms and conditions of this EULA. In such event, You must destroyallcopiesof the SOFTWAREPRODUCT and allof itscomponent parts. Trademarks - ThisEULA doesnot grant You anyrights in connection with any trademarksor service marksof DSC or itssuppliers. 3. COPYRIGHT Alltitle and intellectualpropertyrightsin and to the SOFTWAREPRODUCT (including but not limited to any images, photographs, and text incorporated into the SOFTWAREPRODUCT), the accompanying printed materials, and anycopiesof the SOFTWARE PRODUCT, are owned by DSC or its suppliers. You may not copythe printed materialsaccompanying the SOFTWAREPRODUCT. Alltitle and intellectualpropertyrightsin and to the content which may be accessed through use of the SOFTWARE PRODUCT are the property of the respective content owner and maybe protected byapplicable copyright or other intellectualproperty

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LIMITED WARRANTY NO WARRANTY - DSC PROVIDES THE SOFTWARE “AS IS” WITHOUT WARRANTY. DSC DOES NOT WARRANT THAT THE SOFTWAREWILL MEET YOUR REQUIREMENTS OR THAT OPERATION OF THE SOFTWARE WILL BE UNINTERRUPTED OR ERROR-FREE. CHANGES IN OPERATING ENVIRONMENT - DSC shallnot be responsible for problemscaused bychangesin the operating characteristicsof the HARDWARE, or for problems in the interaction of the SOFTWARE PRODUCT with non- DSCSOFTWAREor HARDWAREPRODUCTS. LIMITATION OF LIABILITY; WARRANTY REFLECTS ALLOCATION OF RISK - IN ANY EVENT, IF ANY STATUTE IMPLIES WARRANTIES OR CONDITIONS NOT STATED IN THIS LICENSE AGREEMENT, DSC’S ENTIRE LIABILITYUNDER ANYPROVISION OF THISLICENSEAGREEMENT SHALL BE LIMITED TO THE GREATER OF THE AMOUNT ACTUALLY PAID BY YOU TO LICENSE THE SOFTWARE PRODUCT AND FIVE CANADIAN DOLLARS (CAD$5.00). BECAUSE SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THEABOVELIMITATION MAYNOT APPLYTO YOU. DISCLAIMER OF WARRANTIES - THIS WARRANTYCONTAINSTHEENTIRE WARRANTYAND SHALL BEIN LIEU OF ANYAND ALL OTHER WARRANTIES, WHETHER EXPRESSED OR IMPLIED (INCLUDING ALL IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE) AND OF ALL OTHER OBLIGATIONS OR LIABILITIESON THEPART OF DSC. DSC MAKES NO OTHER WARRANTIES. DSC NEITHER ASSUMES NOR AUTHORIZES ANY OTHER PERSON PURPORTING TO ACT ON ITS BEHALF TO MOD8IFY OR TO CHANGE THIS WARRANTY, NOR TO ASSUME FOR IT ANY OTHER WARRANTY OR LIABILITY CONCERNING THIS SOFTWAREPRODUCT. EXCLUSIVE REMEDY AND LIMITATION OF WARRANTY - UNDER NO CIRCUMSTANCESSHALL DSC BE LIABLEFOR ANY SPECIAL, INCIDENTAL, CONSEQUENTIAL OR INDIRECT DAMAGES BASED UPON BREACH OF WARRANTY, BREACH OF CONTRACT, NEGLIGENCE, STRICT LIABILITY, OR ANY OTHER LEGAL THEORY. SUCH DAMAGES INCLUDE, BUT ARE NOT LIMITED TO, LOSS OF PROFITS, LOSS OF THE SOFTWARE PRODUCT OR ANYASSOCIATED EQUIPMENT, COST OF CAPITAL, COST OF SUBSTITUTE OR REPLACEMENT EQUIPMENT, FACILITIES OR SERVICES, DOWN TIME, PURCHASERS TIME, THE CLAIMS OF THIRD PARTIES, INCLUDING CUSTOMERS, AND INJURYTO PROPERTY. DSC recommendsthat the entire system be completelytested on a regular basis. However, despite frequent testing, and due to, but not limited to, criminal tampering or electricaldisruption, it ispossible for thisSOFTWAREPRODUCT to failto performasexpected.

Regulatory Information MODIFICATION STATEMENT DigitalSecurity Controls has not approved any changes or modificationsto this device bythe user. Anychangesor modificationscould void the user’sauthorityto operate the equipment. Digital Security Controls n’approuve aucune modification apportée à l’appareil par l’utilisateur, quelle qu’en soit la nature. Tout changement ou modification peuvent annuler le droit d’utilisation de l’appareilpar l’utilisateur. INTERFERENCE STATEMENT Thisdevice complieswith Part 15 of the FCC Rulesand IndustryCanada licenceexempt RSSstandard(s). Operation issubject to the following two conditions: (1) thisdevice maynot cause interference, and (2) thisdevice must accept any interference, including interference that may cause undesired operation of the device. Le présent appareil est conforme auxCNR d'Industrie Canada applicablesaux appareils radio exempts de licence. L'exploitation est autorisée aux deux conditions suivantes : (1) l'appareil ne doit pas produire de brouillage, et (2) l'utilisateur de l'appareil doit accepter tout brouillage radioélectrique subi, même sile brouillage est susceptible d'en compromettre le fonctionnement. WIRELESS NOTICE Thisequipment complieswith FCC and IC radiation exposure limitsset forth for an uncontrolled environment. The antenna should be installed and operated with minimumdistance of 20 cmbetween the radiator and your body. Antenna gain must be below: Frequency Band 3G4010 GSM850 / FDD V 6.21 dBi

information. Alarm dialling equipment must be able to seize the telephone line and place a call in an emergency situation. It must be able to do thiseven if other equipment (telephone, answering system, computer modem, etc.) already has the telephone line in use. To do so, alarmdialling equipment must be connected to a properlyinstalled RJ-31Xjackthat is electricallyin serieswith and ahead of all other equipment attached to the same telephone line. Proper installation isdepicted in the figure below. If you have anyquestions concerning these instructions, you should consult your telephone company or a qualified installer about installing the RJ-31Xjackand alarmdialling equipment for you.

Frequency Band 3G4010 PCS1900 / FDD II 3.76 dBi Thistransmitter must not be co-located or operating in conjunction with anyother antenna or transmitter. Cet appareil est conforme aux limites d'exposition aux rayonnements de la IC pour un environnement non contrôlé. L'antenne doit être installé de façon à garder une distance minimale de 20 centimètres entre la source de rayonnementset votre corps. Gain de l'antenne doit être ci-dessous: Bande de fréquence 3G4010 GSM850 / FDD V 6.21 dBi PCS1900 / FDD II 3.76 dBi L'émetteur ne doit pasêtre colocalisé ni fonctionner conjointement avec à autre antenne ou autre émetteur. FCC CLASS B DIGITAL DEVICE NOTICE Thisequipment hasbeen tested and found to complywith the limitsfor a ClassB digitaldevice, pursuant to part 15 of the FCC Rules. These limitsare designed to provide reasonable protection against harmfulinterference in a residential installation. This equipment generatesuses and can radiate radio frequencyenergy and, if not installed and used in accordance with the instructions, maycause harmfulinterference to radio communications. However, there isno guarantee that interference willnot occur in a particular installation. If thisequipment doescause harmfulinterference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference byone or more of the following measures: •Reorient or relocate the receiving antenna. •Increase the separation between the equipment and receiver. •Connect the equipment into an outlet on a circuit different fromthat to which the receiver isconnected. •Consult the dealer or an experienced radio/TVtechnician for help CAN ICES-3 (B) / NMB-3 (B) ThisClassBdigitalapparatuscomplieswith Canadian ICES-003. Cet appareilnumérique de classe Best conforme à la norme canadienne ICES003. FCC ID:F53143G4010 3G4010 Product Identifier US: F5314MO00B3G4010 REN: 0.0B USOC Jack: RJ-31X WARNING: To satisfy FCC RF exposure requirements for mobile transmitting devices, a separation distance of 20cm or more must be maintained between the antenna of this device and persons during device operation. Telephone Connection Requirements Aplug and jack used to connect thisequipment to the premiseswiring and telephone network must complywith the applicable FCC Part 68 rules and requirementsadopted by the ACTA. A compliant telephone cord and modular plug is provided with thisproduct. It isdesigned to be connected to a compatible modular jackthat isalso compliant. See installation instructionsfor details. Ringer Equivalence Number (REN) The REN isused to determine the number of devicesthat maybe connected to a telephone line. Excessive RENs on a telephone line mayresult in the devicesnot ringing in response to an incoming call. In most but not allareas, the sumof RENsshould not exceed five (5.0). To be certain of the number of devices that may be connected to a line, asdetermined by the total RENs, contact the local Telephone Company. For productsapproved after July 23, 2001, the REN for this product is part of the product identifier that hasthe format. US: AAAEQ##TXXXX. The digits represented by## are the REN without a decimalpoint (e.g., 03 isa REN of 0.3). For earlier products, the REN is separatelyshown on the label.

Industry Canada Compliance Statement ThisEquipment meetsthe applicable IndustryCanada TerminalEquipment Technical Specifications. This is confirmed by the registration number. The abbreviation, IC, before the registration number signifies that registration was performed based on a Declaration of Conformityindicating that IndustryCanada technical specifications were met. It does not imply that that Industry Canada approved the equipment. The Ringer Equivalence Number (REN) for this terminalequipment is 0.0. The REN assigned to each terminal equipment provides an indication of the maximumnumber of terminals allowed to be connected to a telephone interface. The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the Ringer Equivalence Numbersof alldevicesdoesnot exceed 5. IC:160A-3G4010 Cet équipement est conforme aux spécifications techniques applicables aux équipements terminaux d'Industrie Canada. Ceci est confirmé par le numéro d'enregistrement. L'abréviation IC précédant le numéro d'enregistrement signifie que l'enregistrement a été effectué sur la base de la Déclaration de conformité indiquant que le produit est conforme aux spécificationstechniques d'Industrie Canada. Cecin'implique pasque le produit ait été approuvé par Industrie Canada. Le nombre équivalent de sonneries (REN) de cet appareilterminal est 0.0. Le REN attribué à chaque équipement terminalfournit une indication sur le nombre maximumde terminauxpouvant être connectéssur une interface téléphonique. La terminaison sur une interface peut constituer en n'importe quelle combinaison d'appareils, à la condition seulement que la somme desNombreséquivalentsde sonneriesde touslesappareilsne soit passupérieure à 5. This Class B digital apparatus meets all requirements of the Canadian interference-causing equipment regulations. Cet appareilnumérique de la Classe B respecte touteslesexigencesde règlement sur le matérielbrouilleur du Canada. The term “IC:” before the radio certification number only signifies that Industry Canada technicalspecificationswere met. NIST Validation of encryption algorithmAES128 certificate No. 3161

Warranty DigitalSecurityControlswarrantsthe originalpurchaser that for a period of twelve monthsfromthe date of purchase, the product shallbe free of defectsin materials and workmanship under normal use. During the warranty period, Digital SecurityControlsshall, at its option, repair or replace anydefective product upon return of the product to its factory, at no charge for labour and materials. Any replacement and/or repaired parts are warranted for the remainder of the original warranty or ninety (90) days, whichever is longer. The original purchaser must promptlynotifyDigitalSecurityControlsin writing that there isdefect in materialor workmanship, such written notice to be received in all eventsprior to expiration of the warranty period. There is absolutelyno warrantyon software and all software products are sold as a user license under the terms of the software license agreement included with the product. The Customer assumesallresponsibility for the proper selection, installation, operation and maintenance of any products purchased from DSC. Custom products are only warranted to the extent that theydo not function upon delivery. In such cases, DSC can replace or credit at itsoption.

Incidence of Harm If thisequipment 3G4010 causesharmto the telephone network, the telephone companywillnotify you in advance that temporarydiscontinuance of service may be required. But if advance notice is not practical, the Telephone Company will notifythe customer as soon as possible. Also, you will be advised of your right to file a complaint with the FCC if you believe it isnecessary. Changes in Telephone Company Equipment or Facilities The Telephone Company may make changes in its facilities, equipment, operationsor proceduresthat could affect the operation of the equipment. If thishappens the Telephone Company will provide advance notice in order for you to make necessarymodificationsto maintain uninterrupted service.

International Warranty The warranty for international customers isthe same asfor any customer within Canada and the United States, with the exception that Digital SecurityControls shallnot be responsible for anycustomsfees, taxes, or VAT that maybe due.

Equipment Maintenance Facility If trouble is experienced with this equipment for repair or warranty information, please contact the facilityindicated below. If the equipment iscausing harmto the telephone network, the Telephone Companymay request that you disconnect the equipment untilthe problemis solved. This equipment is of a type that isnot intended to be repaired bythe end user. DSC c/o APL Logistics, 757 DouglasHillRd., Lithia Springs, GA30122

Warranty Procedure To obtain service under this warranty, please return the item(s) in question to the point of purchase. All authorized distributors and dealers have a warranty program. Anyone returning goods to Digital Security Controls must first obtain an authorization number. DigitalSecurityControlswillnot accept anyshipment whatsoever for which prior authorization hasnot been obtained.

Additional Information Connection to partyline service issubject to state tariffs. Contact the state public utilitycommission, public service commission or corporation commission for

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Conditions to Void Warranty Thiswarrantyappliesonlyto defectsin partsand workmanship relating to normal use. It doesnot cover: l damage incurred in shipping or handling; l damage caused bydisaster such asfire, flood, wind, earthquake or lightning; l damage due to causesbeyond the controlof DigitalSecurityControlssuch asexcessive voltage, mechanicalshockor water damage; l damage caused byunauthorized attachment, alterations, modificationsor foreign objects; l damage caused byperipherals(unlesssuch peripheralswere supplied by DigitalSecurityControls); l defectscaused byfailure to provide a suitable installation environment for the products; l damage caused byuse of the productsfor purposesother than those for which it wasdesigned; l damage fromimproper maintenance; l damage arising out of anyother abuse, mishandling or improper application of the products. Items Not Covered by Warranty In addition to the itemswhich void the Warranty, the following itemsshall not be covered byWarranty: (i) freight cost to the repair centre; (ii) productswhich are not identified with DSC's product label and lot number or serialnumber; (iii) products disassembled or repaired in such a manner asto adverselyaffect performance or prevent adequate inspection or testing to verifyany warrantyclaim. Accesscards or tags returned for replacement under warranty willbe credited or replaced at DSC'soption. Productsnot covered bythiswarranty, or otherwise out of warranty due to age, misuse, or damage shallbe evaluated, and a repair estimate shallbe provided. No repair workwill be performed untila valid purchase order isreceived from the Customer and a Return Merchandise Authorisation number (RMA) is issued byDSC'sCustomer Service. DigitalSecurity Controls’s liability for failure to repair the product under this warrantyafter a reasonable number of attemptswillbe limited to a replacement of the product, asthe exclusive remedyfor breach of warranty. Under no circumstances shallDigitalSecurityControlsbe liable for anyspecial, incidental, or consequential damagesbased upon breach of warranty, breach of contract, negligence, strict liability, or any other legal theory. Such damagesinclude, but are not limited to, lossof profits, loss of the product or any associated equipment, cost of capital, cost of substitute or replacement equipment, facilitiesor services, down time, purchaser’stime, the claimsof third parties, including customers, and injury to property. The laws of some jurisdictions limit or do not allow the disclaimer of consequentialdamages. If the laws of such a jurisdiction apply to anyclaim byor against DSC, the limitations and disclaimers contained here shall be to the greatest extent permitted bylaw. Some statesdo not allow the exclusion or limitation of incidental or consequential damages, so that the above maynot apply to you. Disclaimer of Warranties This warranty contains the entire warranty and shall be in lieu of any and all other warranties, whether expressed or implied (including all implied warranties of merchantability or fitness for a particular purpose) And of all other obligations or liabilities on the part of Digital Security Controls Digital Security Controls neither assumes responsibility for, nor authorizes any other person purporting to act on its behalf to modify or to change this warranty, nor to assume for it any other warranty or liability concerning this product. This disclaimer of warranties and limited warranty are governed by the laws of the province of Ontario, Canada. DigitalSecurityControlsrecommendsthat the entire systembe completelytested on a regular basis. However, despite frequent testing, and due to, but not limited to, criminaltampering or electrical disruption, it is possible for thisproduct to failto performasexpected. Installer’s Lockout Anyproductsreturned to DSC which have the Installer’sLockout option enabled and exhibit no other problemswillbe subject to a service charge. Out of Warranty Repairs DigitalSecurityControlswillat itsoption repair or replace out-of-warrantyproducts which are returned to its factory according to the following conditions. Anyone returning goodsto DigitalSecurityControlsmust first obtain an authorization number. Digital Security Controlswill not accept any shipment whatsoever for which prior authorization hasnot been obtained. Products which Digital Security Controls determines to be repairable will be repaired and returned. A set fee which Digital Security Controls has predetermined and which maybe revised fromtime to time, willbe charged for each unit repaired. Productswhich Digital Security Controls determines not to be repairable will be replaced by the nearest equivalent product available at that time. The current market price of the replacement product willbe charged for each replacement unit.

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© 2015 Tyco Security Products. All Rights Reserved. Tech Support: 1-800-387-3630 (Canada & U.S.) or 905-760-3000 www.dsc.com The trademarks, logos, and service marksdisplayed on thisdocument are registered in the United States[or other countries]. Anymisuse of the trademarksisstrictly prohibited and Tyco willaggressively enforce its intellectualproperty rightsto the fullest extent of the law, including pursuit of criminal prosecution wherever necessary. All trademarksnot owned byTyco are the propertyof their respective owners, and are used with permission or allowed under applicable laws. Product offeringsand specificationsare subject to change without notice. Actualproductsmayvaryfromphotos. Not allproductsinclude allfeatures. Availabilityvariesby region; contact your salesrepresentative.

29009085R001

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